I was looking for a plumber for two months before I found Jim. Most of the plumbers were busy for weeks ahead or didn't turn up, or the price they wanted was sky-high. I called Jim on Wednesday afternoon, when the working day was over, he answered the phone and told me when he would come. A day later he was in front of my door at the exact time. He gave us a quotation and arranged a date when the work would have been done. Jim did a brilliant job, he didn't stop till he finished the work and checked everything a few times before he left. Jim is extremely reliable, friendly, patient, always on time and knows what he's doing. I can't recommend him enough. I feel lucky he picked up the phone that Wednesday. Thank you, Jim! Ivelina