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Trusted Traders

New Look Carpet Care Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb dan and jo together 4 bw

4.8

405 Reviews

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Reviews summary

4.8
405 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Thorough and professional
Customer Service
Quality
Value
I had some 10 year old carpets and dingy looking sofas and chairs cleaned and protected and the difference was really obvious, they looked so clean and fresh. The cleaners, Darren and Neil were really nice people and were very reliable, prompt, efficient and thorough. I have used carpet and upholstery cleaners in the past but New Look Carpet Care were by far the best and I would recommend them highly.
Jennifer, Surrey13/09/2018
Very professional
Customer Service
Quality
Value
They arrived on time and carried out the cleaning and protecting of many carpets with up to the minute apparatus. Left everything in place. An excellent company which I would recommend to all my friends.
Alan, Hampshire06/09/2018
Very professional
Customer Service
Quality
Value
All work carried out as per quote, Darren and Neil explained process as work was done. Neat, polite and professional workmen. Would recommend this company as the results are excellent.
Ann, Hampshire31/08/2018
Efficient and professional
Customer Service
Quality
Value
Darren & his colleague arrived in good time. They were very pleasant. They worked hard to clean the three carpet areas in two hours. The results are excellent with the elderly dining room carpet having colours & texture restored. Clear instructions for after care.
Julia, Surrey31/08/2018
Very thorough and efficient
Customer Service
Quality
Value
Very professional, took care with existing furniture. Excellent job.
Ian, Surrey08/08/2018
Prompt, reliable and friendly service
Customer Service
Quality
Value
Darren and his "trainee" assistant cleaned my sofas and armchair and they look like new. Very pleased with the high quality and diligence of the work. Pricey but worth paying the extra I believe. They arrived on time and had a positive and friendly approach.
Stephen Bishop07/08/2018
Quality service.
Customer Service
Quality
Value
Good quality work efficiently delivered. Friendly service. The house feels a lot fresher.
Andrew, Surrey06/08/2018
A friendly and professional service
Customer Service
Quality
Value
I have used this company before and knew that I would use them again. Darren was friendly, polite and efficient. He completed the work carefully and methodically and I was very pleased with the results. As other reviewers have commented I am sure there are cheaper cleans available but I would rather pay a little more for an excellent service.
Knapton24/07/2018
Punctual and professional
Customer Service
Quality
Value
Phoned on the day to let me know when he would arrive. Carried out the work quickly and professionally. I would recommend this firm wholeheartedly.
Amanda23/07/2018
My review
Customer Service
Quality
Value
Excellent work, very careful.
Patricia, Surrey20/07/2018