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New Look Carpet Care Limited

4.8

631 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
631 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Clean and Protect
Customer Service
Quality
Value
Just had Lounge, Hall, Stairs, Landing and Master Bedroom cleaned and protected. Work carried out very professionally and sympathetically and the end results are amazing. The whole process from booking to completion was so easy. Top marks from me.
Customer in Surrey Posted on 04/03/2022 , work completed 04/03/2022
A revived carpet.
Customer Service
Quality
Value
Darren arrived when he said he would and, as usual, was pleasant and polite. I had a trail of candlewax drips on my lounge carpet which he worked on and successfully removed. After cleaning and treating, my carpet now looks fresh and as good as new. I can recommend New Look Carpet Care.
Customer in Surrey Posted on 28/02/2022 , work completed 23/02/2022
Excellent work.
Customer Service
Quality
Value
They cleaned and repaired my oriental rugs and cleaned the fitted carpets in my house. Pleasure to deal with, each process well explained, rugs collected and returned to me, all very helpful, work done when expected, good price - and all rugs and carpets look wonderful.
Customer in Surrey Posted on 27/02/2022 , work completed 07/02/2022
Excellent Carpet Clean
Customer Service
Quality
Value
New Look are a friendly, polite company to deal with. They did an excellent job cleaning our lounge, hall, stairs and landing carpets. The carpets have had heavy use since our last clean, especially with 2 Labradors in the household, and now look fresh and clean again. We have used New Look a few times now and will use them again.
Customer in Bracknell Forest Posted on 17/02/2022 , work completed 17/02/2022
Perfect Clean
Customer Service
Quality
Value
I have found this company to be very efficient and polite. Booking was easy, they came on time and my carpets look like they did when new. I have used them before and I would use them again.
Lynne in Surrey Posted on 12/02/2022 , work completed 09/02/2022
Excellent Service
Customer Service
Quality
Value
Arrived on time and took care to protect floor coverings not being cleaned. Helpful with furniture moving and protection. Excellent job on cleaning a Persian rug and fitted carpet. When cleaning completed advice re drying time and keeping protection in place very clear. I found the service pleasant, efficient, thorough and good value. I would certainly use the company again.
Customer in Hampshire Posted on 11/02/2022 , work completed 09/02/2022
Excellent service and quality
Customer Service
Quality
Value
Our lounge carpet desperately needed a clean as we have had a dog for the last year and the carpet has become filthy with dirt and hair, despite regular cleaning and vacuuming. Darren from New Look Carpet Care arrived on time. He was very friendly and helpful, completing the work done within a couple of hours and to the price quoted. We were amazed how well the carpet has come up following the clean and would have no hesitation in using them again. Highly recommended.
Customer in Hampshire Posted on 11/02/2022 , work completed 10/02/2022
Excellent work
Customer Service
Quality
Value
This is the second time we have used New Look Carpet Care and have found them to be excellent. They arrive promptly and get down to work quickly and efficiently. This last job involved two days of work, under trying circumstances as there were still other workmen on site. Darren performed extremely capably, working alongside and around the other trades, and the job was finished on time to an impeccable standard. Highly recommended.
Customer in Surrey Posted on 28/01/2022 , work completed 28/01/2022
Fresh and clean
Customer Service
Quality
Value
Friendly and efficient from the first inquiry call to completion. Carpets are thoroughly cleaned and look like new. Sofa and chairs were given a new lease of life. Would definitely recommend.
Customer in Surrey Posted on 24/12/2021 , work completed 16/12/2021
Excellent service for upholstery and carpet
Customer Service
Quality
Value
We had chairs sofa and carpet cleaned in the sitting room. A personal visit was made to look at the job and give a quote. We had had to change the date of our initial appointment due to family circumstances which was done with no fuss. Darren arrived on time as arranged by the confirmation phone call from New Look. He handled all our furniture with respect and did a magnificent job. By using industrial fans while he was in the house and propping cushions against radiators he was able to get everything fairly dry before he left and we could sit on the chairs by the evening which was excellent for a damp November day. We could not move the TV easily but Darren pulled it out sufficiently to clean behind. He used a van mounted washer for most of the work which was superb. He left the hall he had come through hoovered beautifully too. He checked that every thing ewas as we wanted before he left and explained what he was doing throughout. We will certainly use this company again.
Customer in Hampshire Posted on 19/11/2021 , work completed 17/11/2021