New Look Carpet Care Limited

He arrived on time and worked non-stop for three hours. Polite and very helpful. Explained everything as he went along. Outstanding work and outstanding results. True to estimate - no extras. From original estimate to the finished job - faultless. Excellent.

Arrived on time. Calm and efficient with no fuss. Watched out for the dogs. Extremely helpful. Pleasant and courteous.

Dan arrived on time to inspect the carpets that needed to be cleaned. He was extremely pleasant and professional in his approach and I was pleased with the quotation that he provided. I was given a time and date and the name of the person who would be cleaning the carpets. Darren arrived exactly as promised and on time. He was very pleasant, polite and professional. He assessed the task and started on the job of cleaning the carpets, paying attention to detail. I couldn’t be happier with the way Darren worked or the result that he achieved. When further carpets need to be cleaned I will definitely be contacting New Look Carpet Care.

The work involved cleaning the carpet in the lounge, main bedroom, landing and on the stairs. All had been done before, but not for a few years - and the lounge in particular had suffered a few "doggie accidents" which despite my best efforts with Vanish still left tell-tale signs of faint discolouration. Darren turned up on the agreed date and I found him waiting in the road outside, too polite to knock on the door because he was quite early !! I was delighted to see him no matter how early so I ushered him in to get started. You couldn't ask for someone more polite, diligent, helpful & hardworking. What a credit to his company. Apart from keeping me informed of what room he was doing next, he worked solidly for the 4 hours he was in my house. It was a longer job than previous companies I have used because there are more stages in the overall process involved - all designed to make sure the end result is a perfect finish. Yes, it is a bit pricey, but as other reviewers have noted, you get what you pays for. And this is a top class job. My carpets look SO good. The pile is restored & even the faint discolorations I mentioned earlier (due to "doggie accidents") have practically disappeared without trace. Amazing. Definitely worth the extra cost and I would highly recommend this company to anyone who has yet to make up their mind.

Cleaned very grubby dining room carpet and carpet in two bedrooms. Also two upholstered armchairs and six upholstered dining chairs, all of which needed freshening up. We were particularly pleased with how the dining room carpet came up, all stains removed and pile lifted. The armchairs responded well to a good clean and everything now smells and looks so much better. Took a little while longer than expected to dry, but the weather and temperature has been awful which didn't help.

We have used New Look Carpet Care for many years and the result as always was excellent. We would not hesitate to recommend this company and will continue to use them in the future.

I have used these people before quite simply because they are the best in the area. Their system is vehicle based rather than the "modified Hoover" that many others use. As such it is far more powerful and does a better job. However, it seems expensive but it is a case of getting what you pay for. Staff are excellent and very reliable.

My carpets in the living room, study and stairs & landing were cleaned again today by New Look Carpets. A very professional and thorough job yet again. Carpets now look and feel like new. I have no hesitation in recommending them. Fantastic job!

They had a cancelled earlier appointment, they rang and offered to come earlier. Prompt arrival and confirmed requirements as per quote. Work carried out with an efficient, professional approach. Went through the work carried out and any advice was provided by Darren where required. Will use New Look Carpets again. Thank you.