Endorsed by Which?

Oxyplumb Boiler Services

4.9

236 Reviews

Opening Hours
Today -
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jan 2020

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling

At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients.

Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including:

• Gas, Oil & LPG Boiler Installation & Replacement across all sectors
• Air Conditioning Solutions for homes, offices, and industrial spaces
• Air Source and Ground Source Heat Pumps for sustainable energy
• Heating Upgrades including underfloor heating
• Service & Repair to keep systems running efficiently
• General Plumbing and Full Bathroom Refurbishments

We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Swimming Pools & Hot Tubs

  • Air conditioning contractors

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
  • More Services

    • hvac
    • refrigeration engineer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
236 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Annual service
Customer Service
Quality
Value
I was reminded by Oxyplumb of the need for an annual service and a date agreed. Due to an urgent issue at the Oxyplumb they later asked it I would agree to a change and this re-arrangement was made in a totally satisfactorily manner. The technician arrived exactly on time and completed the service with quiet efficiency.
Customer in Oxfordshire Posted on 12/07/2024 , work completed 09/07/2024
The trader replied (on 15/07/2024)
Thank you so much for this excellent review and for understanding that jobs may change due to the urgency of another. We look forward to working with you again as and when you need us.
New boiler
Customer Service
Quality
Value
From start to finish excellent job clean and tidy work men arrived when they said new boiler fitted outside and new tank in airing cupboard
Customer in Oxfordshire Posted on 06/07/2024 , work completed 04/07/2024
The trader replied (on 09/07/2024)
Thank you for this excellent review, we really appreciate it and we are pleased that you are happy with the installation.
Excellent
Customer Service
Quality
Value
I had an urgent problem, I phoned and instantly had Lisa trying to help, the engineer turned up 15 mins later I could not believe the service . All the work was carried by excellent engineers who were fast and clean
Customer in Oxfordshire Posted on 29/06/2024 , work completed 28/06/2024
The trader replied (on 03/07/2024)
Thank you for this excellent review. Your feedback is so important to us and we are delighted that you are happy with the work that was completed for you. Our Oxyplumb team care about all our customers and will do what we can to help on every occasion if possible. We look forward to working with you again.
Drain heating boiler as it was leaking
Customer Service
Quality
Value
Lisa arranged afitter to come he arrived on time and completed job promptly coming to fit new boiler next Wednesday
Customer in Oxfordshire Posted on 26/06/2024 , work completed 25/06/2024
The trader replied (on 28/06/2024)
Thank you for this great review. Your feedback is really important to us. We are so pleased we could help you and we look forward to seeing you next week to install your new boiler.
Gas Boiler and hot water cylinder service.
Customer Service
Quality
Value
Was contacted in advance to remind us that yearly service due. Kept us updated right up to letting us know that engineer was on his way. Arrived on time. Work carried out quickly and efficiently. No mess made. Dealt with our concerns about the pump. Made sure when they left that we were happy and had no further issues. Have been using this company for over 5 years and will continue to do so.
Customer in Oxfordshire Posted on 21/06/2024 , work completed 06/06/2024
The trader replied (on 21/06/2024)
Thank you for this excellent review and your continued loyalty to Oxyplumb. We really appreciate it and look forward to working with you again.
GREAT WORK
Customer Service
Quality
Value
I had a problem with the heating system coming on when it shouldn't. Oxyplumb responded very quickly, assessed the problem over the phone, got me to take pictures of the parts they thought might be broken, arrived for the appointment exactly on time, and sorted the problem out very quickly. Perfect solution.
Customer in Oxfordshire Posted on 11/06/2024 , work completed 10/06/2024
The trader replied (on 13/06/2024)
Thank you so much for this excellent feedback, we really appreciate it. Please call us anytime you need us, we are always happy to help.
Such a good reliable service.
Customer Service
Quality
Value
We are returning customers and recently had to call Lisa in the office for a replacement pressure vessel to be fitted on our IVT system. An appointment was immediately booked and Matt arrived at the agreed time, did the job and left the area clean and tidy. The big thing I like about Oxyplumb is they're reliable and communicate if theres any problem, delay etc. I have already recommended them to lots of my friends and acquaintances.
Customer in Oxfordshire Posted on 09/06/2024 , work completed 05/06/2024
The trader replied (on 10/06/2024)
Thank you so much for this excellent review. All our customers are very important to us. We are so grateful for your repeated business, your feedback and recommending Oxyplumb to others. A big thank you to you and we look forward to seeing you again when you need us.
Replaced filter
Customer Service
Quality
Value
My limescale filter needed replacing because it was leaking, I contacted Lisa who booked an appointment within 2 days I sent her some pictures of the problem They turned up on time as agreed completed the job without fuss or mess Friendly, efficient, professional just what you want from a trade!! 😀
Customer in Oxfordshire Posted on 01/06/2024 , work completed 31/05/2024
The trader replied (on 07/06/2024)
Thank you for this excellent review, we are so pleased we could help you. We always try our best to help our customers as quickly as possible. It is very important to us. We look forward to working with you again when you need us.
Good responsive company
Customer Service
Quality
Value
Good responsive company, have used them a couple of times now, once for a boiler service and recently for some minor maintenance. Clear quotes were provided on both occasions and the plumber carried out the work on time and efficiently. Lisa in the office provides good communication which is always appreciated - some companies do even relply to enquiries,
Customer in Gloucestershire Posted on 21/05/2024 , work completed 21/05/2024
The trader replied (on 24/05/2024)
Thank you so much for this excellent review. We are so pleased to hear you enjoy working with our team and are always happy with the work completed by our engineers. We look forward to working with you when you need us again.
Friendly, responsive and professional
Customer Service
Quality
Value
Excellent customer care and response from the office. Our engineer was friendly and very professional. Explained our problem and went out of his way to secure spares in order to fix our issue on the day. Appeared to carry out all work at the agreed rate.
Customer in Oxfordshire Posted on 25/04/2024 , work completed 24/04/2024
The trader replied (on 29/04/2024)
Thank you so much for this excellent review. We look forward to working with you again when you need us.