We needed a new gas combi boiler and Michael of Plumbox responded swiftly to our enquiry and after his survey visit he provided a clear, written quote within 12 hours, which seemed reasonable from our research into the price and installation of combi boilers. From then the work was carried out less than a week later with excellent communication via email, phone and text throughout. On the scheduled day of the installation, the fitters Adam and Kai arrived on time and worked steadily throughout the day to complete the job by mid afternoon. They were courteous, put dust sheets everywhere and cleaned up well afterwards. They were a pleasure to have a around the house and the new Vaillant boiler works as it should. After they left, their boss Michael phoned to check everything was OK and told us to get in touch if we needed him to come round to explain controls or any further help. Michael and his team at Plumbox are professional, good value and a pleasure to deal with and I am happy to recommend them.