Endorsed by Which?

Priority Stairlifts

5.0

130 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands.

With over 18 years’ experience, we specialise in installing, repairing, and maintaining straight, curved, reconditioned, and rental stairlifts.

You’ll deal directly with Sarah, Jon, or Josh - not a call centre - and always get honest advice, friendly service, and a no-pressure approach. We offer 24/7, 365-day call-out support so you’re never left without help.

Working with local councils and healthcare teams, we help people return home safely and stay independent. Whether you need a new, rental, or reconditioned stairlift, we’ll find the right solution for your needs and budget.

From first contact to aftercare, we’re with you every step of the way. Call Sarah or Jon today for a free, no-obligation quote.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
130 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
My review
Customer Service
Quality
Value
Everything was very good.
Alan Derek, Nottinghamshire Posted on 31/05/2019 , work completed 31/05/2019
Installation of a New Stairlift (Very fast and efficient service)
Customer Service
Quality
Value
Perfect service and very fast response (just 5 working days from first enquiry to completion). Sarah, who handles sales and surveys, is really excellent. Friendly, very caring of her customers, but also quick and efficient. She answered all my questions straight away. Dave who did the installation was just as efficient. All installed and demonstrated to me in around an hour, and no mess. We even got a nice box of chocolates from Sarah - a lovely touch. My only very minor comment is that they don't take debit cards. I understand the reason (higher cost), but it would have be a bit easier to pay.
Customer in Nottinghamshire Posted on 26/05/2019 , work completed 24/05/2019
Stairlift - 5* All Round
Customer Service
Quality
Value
We received a 5* all round service from Sarah and the team for the delivery, installation and demonstration of the stairlift. We would certainly highly recommend the company. No hidden charges, although the electric switch rather than manual, is an added extra to consider, and in our opinion well worth the extra pounds. There was great communication from start to finish, and even a lovely bunch of flowers for mum to receive on completion. Mum felt very comfortable with both Sarah and the fitter, and Sarah made sure she got to mums before fitting was complete... so thanks again guys. Kind Regards, with Appreciation Natalie, Dianne and family Xx
Customer in Cheshire East Posted on 20/04/2019 , work completed 12/04/2019
Efficient
Customer Service
Quality
Value
Friendly, helpful contact. Engineer efficient and informative. Felt reassured in what has been a worrying new situation, knowing I'll have back up.
Alison, Nottinghamshire Posted on 16/04/2019 , work completed 16/04/2019
Very good
Customer Service
Quality
Value
Very good communication and was happy to work around us with times etc. Carried out fitting the stairlift to time said and cleaned all mess up. Made sure I fully understood how to use before leaving.
Eric, Derbyshire Posted on 22/03/2019 , work completed 22/03/2019
Helpful and friendly
Customer Service
Quality
Value
Jon and Sarah supplied and fitted a stairlift at my parents house. They could not have been nicer. Job completed on time, no mess, no fuss and Sarah stayed until my parents were confident using the stairlift.
Janet, Nottinghamshire Posted on 19/02/2019 , work completed 19/02/2019
My review
Customer Service
Quality
Value
We can't recommend them highly enough, we had a stairlift fitted. The work was done on time and budget. What impressed us was the friendly way in which they conducted both and advice and organisation in having the work completed.
Keith, Nottinghamshire Posted on 21/01/2019 , work completed 21/01/2019
Excellent
Customer Service
Quality
Value
Excellent professional service throughout the work required to replace our stairlift.
Eric, Derbyshire Posted on 14/01/2019 , work completed 14/01/2019
Fast efficient service.
Customer Service
Quality
Value
Priority Lift Services installed a stairlift for us at a difficult time. Sarah was approachable, understanding with no pressure sale at all. The whole job from start to finish was completed within 3 days. We would have no hesitation in recommending Priority Life Services. An excellent local business.
Susan, Derbyshire Posted on 12/01/2019 , work completed 12/01/2019
First class service
Customer Service
Quality
Value
Supplied & installed stairlift. We are very pleased as it works perfectly and was the price we agreed. Everything was neat and tidy when they left. Very pleased.
Peter, Nottinghamshire Posted on 14/12/2018 , work completed 14/12/2018