Endorsed by Which?

Priority Stairlifts

5.0

125 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands.

With over 18 years’ experience, we specialise in installing, repairing, and maintaining straight, curved, reconditioned, and rental stairlifts.

You’ll deal directly with Sarah, Jon, or Josh - not a call centre - and always get honest advice, friendly service, and a no-pressure approach. We offer 24/7, 365-day call-out support so you’re never left without help.

Working with local councils and healthcare teams, we help people return home safely and stay independent. Whether you need a new, rental, or reconditioned stairlift, we’ll find the right solution for your needs and budget.

From first contact to aftercare, we’re with you every step of the way. Call Sarah or Jon today for a free, no-obligation quote.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
125 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
How did we measure up?
Customer Service
Quality
Value
Our lift was installed by Priority Lift Services Ltd. The whole experience has been excellent. Sarah was marvellous, she took our order and today the lift was installed. Very able young man installed it and Sarah came this afternoon, she explained everything clearly.
Sheila, Nottinghamshire Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 08/01/2018)
Thank you for such lovely feedback Sheila. We're really pleased that you're impressed with our service and it's been our absolute pleasure to help you.
Courteous and efficient
Customer Service
Quality
Value
Anxious to please. Excellent customer service
Keith, Derbyshire Posted on 28/11/2017 , work completed 28/11/2017
The trader replied (on 08/01/2018)
Thank you for your lovely feedback Keith. Much appreciated, Sarah.
Good Job
Customer Service
Quality
Value
I had a stair lift fitted, the trader was on time, professional, gave a good explanation of how it worked, demonstrated how it worked, made sure I was happy before he left and gave me some handbooks to keep
Which? Trusted Traders Consumer Posted on 10/04/2017 , work completed 10/04/2017
The trader replied (on 08/01/2018)
Thank you for your feedback - it has been our pleasure to be able to help you stay in your home. Sarah.
More than happy
Customer Service
Quality
Value
Acorn lift installed, They kept me informed, the trader was very friendly, very prompt and the instillation only took a couple of hours
Which? Trusted Traders Consumer Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 08/01/2018)
Thank you for your lovely feedback which is much appreciated. Sarah.
Best one we've had
Customer Service
Quality
Value
Had a stair lift put in, the trader was a gentleman, fantastic, prompt doing his work, 10/10, best one we've had
Which? Trusted Traders Consumer Posted on 16/03/2017 , work completed 16/03/2017
The trader replied (on 08/01/2018)
Thank you so much for such fantastic feedback. Jon is over the moon with your comments. It has been our absolute pleasure to help you. Sarah and Jon.
My review
Customer Service
Quality
Value
Very good
Michael, Nottinghamshire Posted on 02/01/2017 , work completed 02/01/2017