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Propergeeks.co.uk

4.9

278 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
278 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Friendly and helpful
Customer Service
Quality
Value
Excellent service providers for people like me who are not as proficient on a laptop.
Susan, Merseyside Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 06/09/2016)
We're really grateful for your feedback. Thanks.
Excellent job though very expensive
Customer Service
Quality
Value
Not happy with the price to repair. Should have got myself a new laptop for the same price.
Anonymous Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 06/09/2016)
Sometimes repair costs can be close to the original purchase price of the machine. That's why we always give a price in advance of the repair being carried out and allow our customer the opportunity to consider whether it's worth going ahead with the repair. We're sorry if you changed your mind after you accepted our quote but remember that if you do decide to replace your laptop, we'll offer a part exchange allowance on your old one. Thanks for leaving us a review.
Professional
Customer Service
Quality
Value
They are total professionals- What more can I say.
Jan, Merseyside Posted on 15/08/2016 , work completed 15/08/2016
The trader replied (on 06/09/2016)
Sincere thanks for taking the time to post a review.
Polite and efficient
Customer Service
Quality
Value
Prompt service. Explained in simple language what they had done. Very helpful staff.
Alfred, Merseyside Posted on 13/08/2016 , work completed 13/08/2016
The trader replied (on 06/09/2016)
We appreciate the time you took to leave us feedback Thanks.
Excellent and very professional
Customer Service
Quality
Value
So good, I have passed their contact details on to several people. Nice feeling to know that they are so reliable and always on the end of the phone.
Elizabeth, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
The trader replied (on 06/09/2016)
Sincere thanks for leaving us a review.
Comprehensive, efficient job
Customer Service
Quality
Value
Efficient, non-rip off job, knowledgeable plain talking guy, Lewis.
Malcolm, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
The trader replied (on 18/08/2016)
Much appreciated feedback - thanks.
Attentive & polite.
Customer Service
Quality
Value
The guys supplied and installed a laptop for me. They've looked after me and dealt with my questions very well. Thanks propergeeks.
Malcolm, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
The trader replied (on 06/09/2016)
We're very grateful for your feedback. Thanks
Problem sorted
Customer Service
Quality
Value
There were problems upgrading my computer to Windows 10. The staff at Propergeeks solved the problems and my computer is now fine. They are always helpful, prompt and reliable.
Anne, Merseyside Posted on 12/08/2016 , work completed 12/08/2016
The trader replied (on 17/06/2017)
Sincere thanks for taking the time to leave us a review.
Very happy
Customer Service
Quality
Value
Kieran was very polite and gave me good advise.
David, Merseyside Posted on 11/08/2016 , work completed 11/08/2016
The trader replied (on 06/09/2016)
We're glad you were pleased with our service. Thanks for the feedback.
Prompt and professional
Customer Service
Quality
Value
The service provided by the above company has always been of a professional, quality standard. Services currently provided have included regular updates with regards to security. They also updated and transferred data from an old laptop to a new improved laptop. The new laptop has functioned perfectly fine.
Graham, Merseyside Posted on 10/08/2016 , work completed 10/08/2016
The trader replied (on 06/09/2016)
Thanks for taking the time to leave a review - much appreciated.
Brilliant
Customer Service
Quality
Value
Always professional and with courtesy and understanding. They do not blind you with science but, take you through each step in plain language.
Janet, Merseyside Posted on 10/08/2016 , work completed 10/08/2016
The trader replied (on 06/09/2016)
Sincere thanks for your feedback.
Very good
Customer Service
Quality
Value
Very helpful turns up when expected.
Pat, Merseyside Posted on 09/08/2016 , work completed 09/08/2016
The trader replied (on 18/08/2016)
We're grateful for the feedback. Thank you.
Very professional service
Customer Service
Quality
Value
Straight forward and honest, did exactly what if said on the tin! Precise & clear, explanation of alternatives & cost. I am not a computer geek but felt comfortable with that which was offered from Jack Turner. Would certainly go back if necessary.
Leslie, Merseyside Posted on 06/08/2016 , work completed 06/08/2016
The trader replied (on 06/09/2016)
Thanks very much for your review. Much appreciated.
Prompt & professional
Customer Service
Quality
Value
Good bunch of guys. Know their stuff!!
Andrew, Merseyside Posted on 04/08/2016 , work completed 04/08/2016
The trader replied (on 06/09/2016)
Much appreciated feedback. Thanks.
Excellent service
Customer Service
Quality
Value
Instant response to problem I needed advice on. Staff came when they said they would, courteous, helpful service.
Which? Trusted Traders Consumer Posted on 02/08/2016 , work completed 02/08/2016
The trader replied (on 18/08/2016)
We're glad you were happy with our service. Thanks for the review.
Excellent service.
Customer Service
Quality
Value
Informed me without cost and problem. Altogether they're a very good experience.
Alfred, Merseyside Posted on 02/08/2016 , work completed 02/08/2016
The trader replied (on 18/08/2016)
Thanks for the review. Much appreciated.
Very satisfied
Customer Service
Quality
Value
Propergeeks my first port in a storm! Very satisfied with Louis again.
Dorothy, Merseyside Posted on 02/08/2016 , work completed 02/08/2016
The trader replied (on 18/08/2016)
Thanks for taking the time to leave feedback.
Prompt and professional
Customer Service
Quality
Value
Propergeeks Ltd have always been able to help with any problems on my laptop. They are courteous and professional without being exorbitant in price. I would have no hesitation in recommending their services.
Pamela, Merseyside Posted on 01/08/2016 , work completed 01/08/2016
The trader replied (on 18/08/2016)
Sincere thanks for taking the time to leave a review.
Excellent
Customer Service
Quality
Value
Louis was very helpful nothing was to much trouble. Will be back end of year to buy a new computer & printer.
John, Merseyside Posted on 01/08/2016 , work completed 01/08/2016
The trader replied (on 18/08/2016)
Thanks for taking the time to leave a review. We all appreciate it here.
Prompt & professional
Customer Service
Quality
Value
Patient & professional - easy to understand instructions given to me beginning a new programme. I will certainly use them again.
Nancy, Merseyside Posted on 29/07/2016 , work completed 29/07/2016
The trader replied (on 06/09/2016)
Sincere thanks for your feedback. Much appreciated by everyone here.
Prompt, courteous, efficient
Customer Service
Quality
Value
We have dealt with this business since they first opened and we have always found them reliable and efficient.
Edna, Merseyside Posted on 28/07/2016 , work completed 28/07/2016
The trader replied (on 18/08/2016)
Many thanks for your positive feedback.
Proppergeeks - Great Company
Customer Service
Quality
Value
I've used Proppergeeks since they were established. They are prompt professional and fair. The team are always willing to give advice and are polite, trustworthy and a pleasure to deal with. Thank you for the great service you offer. Elaine Russell
ERussell Posted on 26/07/2016 , work completed 26/07/2016
The trader replied (on 27/07/2016)
Thanks for taking the time to review our service. We're glad you're happy with what we do.
Reliable and friendly
Customer Service
Quality
Value
Thoroughly recommend computer geeks! Fast, efficient and helpful service.
Nancy, Merseyside Posted on 26/07/2016 , work completed 26/07/2016
The trader replied (on 18/08/2016)
Sincere thanks for taking the time to review our service.
Prompt and professional
Customer Service
Quality
Value
The company were very helpful and competent. I will use them again and I would recommend their services to colleagues.
Ray, Merseyside Posted on 25/07/2016 , work completed 25/07/2016
The trader replied (on 18/08/2016)
We're very grateful for your positive feedback. Thanks.
Customer review
Customer Service
Quality
Value
Attention and outcome, very satisfactory.
E C, Merseyside Posted on 25/07/2016 , work completed 25/07/2016
The trader replied (on 18/08/2016)
Thanks for taking the time to leave feedback on our service.