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Propergeeks.co.uk

4.9

278 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
278 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Usual excellent service
Customer Service
Quality
Value
It is so good to use a business that remains efficient, friendly & reliable. Why would you want to change! I wish other suppliers could be as good & we would not have to constantly "switch".
Joan, Merseyside Posted on 10/07/2017 , work completed 10/07/2017
The trader replied (on 09/02/2018)
Thanks very much for your kind review. Much appreciated.
Great
Customer Service
Quality
Value
Fixed problem, great! 10% off too!
Georgina, Merseyside Posted on 08/07/2017 , work completed 08/07/2017
The trader replied (on 09/02/2018)
Thanks for your kind review, Much appreciated by all here.
Prompt and professional.
Customer Service
Quality
Value
I find the Proper Geeks are very polite, well mannered, very professional in their work, thus taking all the stress out of any problem that I have. I can phone them any time and they will come to the house to help with the problem. I can rely on them to look after the spy wave and virus protection. They do a good job.
Barbara, Merseyside Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 09/02/2018)
We're very glad that you were happy with our service. Thanks for the feedback.
Professional
Customer Service
Quality
Value
Service is fast. Professional and reasonably costed. Will and have recommended Propergeeks to our friends.
Anne, Merseyside Posted on 22/06/2017 , work completed 22/06/2017
The trader replied (on 09/02/2018)
Sincere thanks for taking the time to leave a review.
Very honest & professional
Customer Service
Quality
Value
Took my Samsung pad in for repair 3 days later called to collect it. Told there was nothing wrong with it possibly a charger problem, expecting to have to pay but told no charge. Well pleased could have told me anything.
Peter, Merseyside Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 09/02/2018)
Thanks very much for taking the time to leave a review.
My review
Customer Service
Quality
Value
Cant praise enough
Which? Trusted Traders Consumer Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 02/03/2018)
Thanks very much for taking the time to leave us a review. Much appreciated.
Efficient & friendly service
Customer Service
Quality
Value
Very pleased with the service received with good communications
Jeremy Mounsey Posted on 11/06/2017 , work completed 11/06/2017
The trader replied (on 17/06/2017)
Thanks very much for taking the time to leave us a review. Much appreciated.
Could not ask for more
Customer Service
Quality
Value
Always had great service from this firm.
Gary, Merseyside Posted on 07/06/2017 , work completed 07/06/2017
The trader replied (on 09/02/2018)
Sincere thanks for your review.
Good service
Customer Service
Quality
Value
Nice skills, good job
M, Merseyside Posted on 02/06/2017 , work completed 02/06/2017
The trader replied (on 02/03/2018)
Sincere thanks for your feedback.
Great service
Customer Service
Quality
Value
Identified problem & sorted it out. Really helpful, thanks.
Hugh, Merseyside Posted on 31/05/2017 , work completed 31/05/2017
The trader replied (on 02/03/2018)
Thanks for your feedback. We're very pleased you were happy with our service.
Customer service at its best
Customer Service
Quality
Value
Highly recommended company. Always polite, professional and very pleasant to deal with. Customer service at it's best. Big companies could learn a thing or two form Proper Geeks!
Which? Trusted Traders Consumer Posted on 30/03/2017 , work completed 30/03/2017
The trader replied (on 02/03/2018)
Sincere thanks for your feedback. Very much appreciated by everybody here.
Excellent service
Customer Service
Quality
Value
They were very professional in their approach to my computer problem. Informed and knowledgeable.
Alan, Merseyside Posted on 03/03/2017 , work completed 03/03/2017
The trader replied (on 10/03/2017)
Sincere thanks for your review. We're glad you were happy with our service.
Brill job. Prompt & professional as always.
Customer Service
Quality
Value
I bought my computer 3-4 years ago from Propergeeks.co.uk & never found any fault with them, always there to help if needed, upgrade my computer & gave it a health check. 10/10.
David, Merseyside Posted on 19/01/2017 , work completed 19/01/2017
The trader replied (on 25/01/2017)
Thanks for taking the time to leave a review.
Prompt and efficient.
Customer Service
Quality
Value
Quick, efficient service, by friendly staff. Nothing too much trouble.
Susan, Merseyside Posted on 10/01/2017 , work completed 10/01/2017
The trader replied (on 09/02/2017)
Much appreciated feedback. Thank you.
Great.
Customer Service
Quality
Value
Very professional and courteous. Good service. Will recommend and use again.
Simon, Merseyside Posted on 09/01/2017 , work completed 09/01/2017
The trader replied (on 09/02/2017)
Sincere thanks for your review.
Internet issue
Customer Service
Quality
Value
I have used Propergeeks on several occasions. Each time they do a free assessment and, if necessary, a professional repair at a fair price. Excellent service.
Gordon P, Merseyside Posted on 05/01/2017 , work completed 05/01/2017
The trader replied (on 10/03/2017)
Thanks very much for taking the time to leave us your review.
Prompt and professional.
Customer Service
Quality
Value
Exceptional service.
Douglas, Merseyside Posted on 04/01/2017 , work completed 04/01/2017
The trader replied (on 09/02/2017)
Thanks for taking the time to leave a review.
Prompt, efficient, professional
Customer Service
Quality
Value
Excellent service. Well run 'shop'. Well trained staff. Everything explained to me. Regular phone calls to update me on progress.
Jan, Merseyside Posted on 04/01/2017 , work completed 04/01/2017
The trader replied (on 25/01/2017)
We're very grateful for your review. Thanks
Excellent service and knowledgeable staff
Customer Service
Quality
Value
It was an excellent service. They had the equipment and software to *legally* hack my computer with my permission, so I could gain access again after stupidly locking myself out of my operating system. Penance for me forgetting my admin password was expensive, but I'm glad the staff could help me out, as the alternative would be a reformat, which would have been untenable!
Philo Price Posted on 10/12/2016 , work completed 10/12/2016
The trader replied (on 25/01/2017)
Sincere thanks for your review.
Prompt & efficient
Customer Service
Quality
Value
Well mannered staff & helpful.
Elizabeth, Merseyside Posted on 10/11/2016 , work completed 10/11/2016
The trader replied (on 06/12/2016)
Sincere thanks for your review.
Prompt and professional.
Customer Service
Quality
Value
Proper geeks have always been very efficient and quick to sort out any problems we have had.
Anonymous Posted on 08/11/2016 , work completed 08/11/2016
The trader replied (on 18/11/2016)
Thanks very much for taking the time to leave us a review.
Very good service
Customer Service
Quality
Value
They are very friendly and good at what they do, would defo recommend to anyone.
John, Merseyside Posted on 04/11/2016 , work completed 04/11/2016
The trader replied (on 09/11/2016)
We're very grateful for your feedback, thanks.
My Review
Customer Service
Quality
Value
Great service
Leon, Merseyside Posted on 24/10/2016 , work completed 24/10/2016
The trader replied (on 27/10/2016)
WE're very grateful for your review, thanks.
My review
Customer Service
Quality
Value
Great service.
Posted on 24/10/2016 , work completed 24/10/2016
The trader replied (on 21/10/2016)
We're always grateful for feedback, thanks for leaving yours.
Nice friendly people
Customer Service
Quality
Value
As I haven't used my computer yet it's hard to say about quality, but overall nice friendly people helpful and knowledgeable.
Dorothy, Merseyside Posted on 24/10/2016 , work completed 24/10/2016
The trader replied (on 09/11/2016)
Thanks for your feedback, much appreciated.