Endorsed by Which?

Propergeeks.co.uk

4.9

278 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
278 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
Laptop overheating and cutting out. Excellent services and communications.
Keith, Merseyside Posted on 22/10/2016 , work completed 22/10/2016
The trader replied (on 09/11/2016)
We're very pleased that you were happy with our service. Thanks of the review.
Excellent service
Customer Service
Quality
Value
The service and help from Propergeeks was excellent, would highly recommend anyone to use their shop. Could not fault them.
Brian, Merseyside Posted on 21/10/2016 , work completed 21/10/2016
The trader replied (on 09/11/2016)
Thanks for taking the time to leave a review. Much appreciated.
Professional service
Customer Service
Quality
Value
Professional service, efficient and work carried out successfully.
David, Merseyside Posted on 18/10/2016 , work completed 18/10/2016
The trader replied (on 09/11/2016)
Thanks very much for your feedback.
Prompt and professional
Customer Service
Quality
Value
Initial contact was by leaving a message on the company webpage. I was phoned at 09.30 the following morning to discuss. I called at the company premises same day. Staff explained what they thought they could do to replace the two broken hinges on my laptop. Explained the cost basis and also no charge applicable if they could not repair. Phoned later in day with their estimate, which was agreed. Phoned the following morning to advise Laptop ready. An excellent young directorate & company.
Which? Trusted Traders Consumer Posted on 18/10/2016 , work completed 18/10/2016
The trader replied (on 09/11/2016)
Thanks very much for your feedback. We're glad that you were happy with our service.
Knowledgeable work.
Customer Service
Quality
Value
Diagnosed charging problems on Nexus tablet. Diagnosed (free) and fixed (new charger).
Alfred, Merseyside Posted on 16/10/2016 , work completed 16/10/2016
The trader replied (on 09/11/2016)
Thanks for taking the time to leave a review.
My Review
Customer Service
Quality
Value
Work well done
Trevor, Merseyside Posted on 14/10/2016 , work completed 14/10/2016
The trader replied (on 27/10/2016)
Thanks very much for your feedback
My Review
Customer Service
Quality
Value
Excellent and very reliable
Sian, Merseyside Posted on 14/10/2016 , work completed 14/10/2016
The trader replied (on 27/10/2016)
We appreciated your review, thanks.
Sound advice
Customer Service
Quality
Value
HP Laptop with sticking keys. Asked for estimate to install replacement keyboard. Given verbal estimate of £80-100. Next day Propergeeks called with an update. My laptop has one piece top section (including keyboard) & is £190 to replace. She gave me a very acceptable alternative - USB keyboard for £7.99 - great, honest advice.
Bryan, Merseyside Posted on 07/10/2016 , work completed 07/10/2016
The trader replied (on 21/10/2016)
Much appreciated feedback. Thanks very much.
My Review
Customer Service
Quality
Value
Great service
Matthew, Merseyside Posted on 07/10/2016 , work completed 07/10/2016
The trader replied (on 21/10/2016)
Thanks very much for your review.
My Review
Customer Service
Quality
Value
Prompt & professional
John, Merseyside Posted on 06/10/2016 , work completed 06/10/2016
The trader replied (on 21/10/2016)
Sincere thanks for your review.
My Review
Customer Service
Quality
Value
Very satisfied
Donald, Merseyside Posted on 06/10/2016 , work completed 06/10/2016
The trader replied (on 21/10/2016)
Much appreciated feedback, thanks.
Excellent Service
Customer Service
Quality
Value
I was delighted to have been recommended this company to fix my laptop. They provided a free diagnosis and clearly explained my options and then the cost. They were efficient, professional and friendly. I have no hesitation in endorsing them and will definitely use them again.
Diane Posted on 03/10/2016 , work completed 03/10/2016
The trader replied (on 21/10/2016)
Thanks very much for taking the time to leave us your review.
My Review
Customer Service
Quality
Value
Excellent service
Helen, Merseyside Posted on 30/09/2016 , work completed 30/09/2016
The trader replied (on 21/10/2016)
Much appreciated feedback, thank you very much.
Very helpful and efficient
Customer Service
Quality
Value
Took both in, first was repaired within a week. Other has gone but they helpfully talked through my options. Feel happy with part-exchanging. Very efficient and helpful, very happy.
Happy Customer Posted on 29/09/2016 , work completed 29/09/2016
The trader replied (on 21/10/2016)
Sincere thanks for leaving us your review.
My Review
Customer Service
Quality
Value
Very good.
Brian, Merseyside Posted on 28/09/2016 , work completed 28/09/2016
The trader replied (on 21/10/2016)
Sincere thanks for your review.
Prompt, helpful and professional.
Customer Service
Quality
Value
Called Propergeeks to fix up my laptop and tablet. Extremely helpful, visited my home and set up tablet and laptop to my complete satisfaction and would recommend them.
Derek, Merseyside Posted on 28/09/2016 , work completed 28/09/2016
The trader replied (on 21/10/2016)
We're very grateful for your feedback. Thanks.
Helpful
Customer Service
Quality
Value
Very helpful. No charge for diagnosing problem. Did not get laptop fixed at this time but will definitely come back.
Julie, Lincolnshire Posted on 28/09/2016 , work completed 28/09/2016
The trader replied (on 21/10/2016)
Thanks very much for your review, we appreciate it.
Professional
Customer Service
Quality
Value
10/10 for customer service. Very helpful and professional. Already recommended. Thank you.
Claire, Merseyside Posted on 27/09/2016 , work completed 27/09/2016
The trader replied (on 21/10/2016)
Thanks very much for taking the time to review our service.
Good
Customer Service
Quality
Value
Fair and honest service.
John, Merseyside Posted on 26/09/2016 , work completed 26/09/2016
The trader replied (on 09/11/2016)
Thanks very much for your feedback.
My Review
Customer Service
Quality
Value
Great job
Ben, Merseyside Posted on 20/09/2016 , work completed 20/09/2016
The trader replied (on 21/10/2016)
We're very grateful for your review, thank you.
Got computer going
Customer Service
Quality
Value
Proper Geeks looked at our computer & diagnosed the fault, contacted us with the problem & fixed it promptly
Allan, Merseyside Posted on 20/09/2016 , work completed 20/09/2016
The trader replied (on 21/10/2016)
Sincere thanks for your feedback.
Very helpful
Customer Service
Quality
Value
Very helpful and quick service. Really talked about different options.
Julie, Merseyside Posted on 16/09/2016 , work completed 16/09/2016
The trader replied (on 21/10/2016)
Sincere thanks for your feedback.
Excellent service
Customer Service
Quality
Value
Service both in the shop and home visit have been great. Courteous & helpful.
Gillian, Merseyside Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 21/10/2016)
Sincerely grateful for your review - thanks.
Very professional
Customer Service
Quality
Value
I had a fault with my computer. They checked it over and more or less told me what I thought was wrong. The hard drive had got past its sell-by date and it wasn't worth repairing. They did not charge me for this service and weren't pushy in trying to sell me another.
David, Merseyside Posted on 15/09/2016 , work completed 15/09/2016
The trader replied (on 27/10/2016)
Sincere thanks for taking time to leave us a review.
Brilliant job
Customer Service
Quality
Value
I have used Propergeeks for a number of years. They have never failed to deliver an excellent service. I regularly recommend them to others.
Marion, Merseyside Posted on 12/09/2016 , work completed 12/09/2016
The trader replied (on 26/09/2016)
Thanks for taking the time to leave us a review.