R J Insulation

First phone contact explained various options and the surveyor visit clearly outlined what would be done. Team that did the work arrived on time, were polite, and cleaned up after themselves. They were also happy to show me the work underway at various stages and explained what they were doing. Overall, very satisfied and happy to recommend to anyone else.

The two lads turned up on time and from start to finish were very polite and helpful. Dust sheets were put down where needed and the ceiling was inspected for cracks prior to work beginning. I was kept informed and a viewing was offered as work went on. The final inspection was done and the loft looks so tidy and I'm very happy and would certainly recommend this company.

We recently moved to a new property with a walk in loft plus a shallow loft at the apex of the house. The walk in loft was very draughty especially in windy weather. We could also hear every word spoken in the loft clearly in the kitchen/rooms below. We thought the SuperFOIL product would be perfect, as we’d read that many mortgage companies will not give a mortgage on foam products fitted between the joists making the property hard to sell. We contacted R J Insulations and were impressed with their Surveyors (initial quote and follow up prior to installation) and with the communication from the sales office. The installation team (3 guys) were brilliant. So organised. They prepared our house with sheeting to cover walkways, were informative about every stage of the installation and were so polite. The installation took 2 days. We had SuperFOIL on the joists in the walk in loft and SupaSoft between the rafters and also SupaSoft between the rafters in the apex loft space. The first thing we noticed was the reduction in noise - the SupaSoft really has made a difference to the downstairs rooms below the walk in loft and to the bedrooms below the apex. Our walk in loft does look like something space age, but the SuperFOIL has cut out the draught. As we’ve not been in the house long, we won’t be able to compare heating bills pre and post installation, but the difference installation has made in the few days we’ve had it is noticeable.

This company has been fantastic through the entire loft insulation process. Always on time, pleasant and courteous - from their initial telephone calls and surveyor visit to the installation team leaving the house. Firstly, the team cleared twenty seven years of junk from two loft spaces. Old fibre glass insulation was removed and lambs wool insulation laid in the smaller loft space, plus Superfoil in the larger loft space. And they cleaned up everything before they left on each of the two days in the house. Perfect.

From the initial contact with the company to the complete job done went very smoothly. The quotation, survey and the installation of the insulation was done by very courteous , friendly people. They arrived on time on the day the storm Eunice was causing travelling very difficult and we were not expecting them to show up at all. They removed and bagged all the old insulation and installed the new insulation. I am also very pleased with loft boarding but there was some misunderstanding about the fitting and I was not happy about it. I contacted the office about this and I was assured that the fitters will return and finish the job to my satisfaction. I am very pleased that the promise was kept and all the work is done to a very high standard and we are very happy with the warm house. We will definitely recommend RJ Insulation to everyone who wishes to have their loft installation done. Super job done to a very high standard. Wish them all the best.

From the initial enquiry through to the end of the job was just fantastic. I had an immediate quote from the surveyor and everything was explained thoroughly. The job was to empty a rubbish tip that was the loft, including mattresses and water tanks and forty year old cladding, hoover the whole area, install the Super foil to the rafters, and lay new earth wool and new boarding, a two day job. I was quickly given a date and had several calls from the office to ensure me that everything was going to plan. I did not have to chase up at all which was great. A skip was delivered, and the team arrived with smiles and courtesy. They were all super - so polite and helpful and kept me informed all along the way. At the end of day one I came home to find an immaculate house with no trace of the mess that had been moved to the skip - a totally clean hallway, as if they hadn't been there. Day two and the same cheerful, professional and organised crew finished the job and again, cleaned up amazingly. From start to finish I was always kept up to date, it was completely stress free for me. This is once in a lifetime customer service and professionalism. The quality of the work is stunning. It's incredible. I cannot say enough about this company, they really do deserve all the recognition and appreciation they get. Of all the work I have had done in many years in many countries, this was the best experience. Super job, super team, super quality. I wish them all the best.

The work was done very well and the guys fitting the insulation were very professional and courteous. All the way through the process, from quote through delivering the materials to fitting the insulation we were kept well informed. The best thing is the house now gets warmer quicker and stays warmer longer.

Good initial contact. Team came to inspect promptly and estimates given quickly, but with no pressure. Dates set to install and were kept to. The work force team arrived on time and removed old insulation. Laid new super soft in about four hours. Work was diligent and team was polite, courteous and trustworthy. Very pleased with completed work, and the area was left clean and tidy. Would recommend the company to others if required, nice people to work with.

RJ’s loft installation service was excellent, efficient from initial enquiry/visit/survey to installation. Each member of staff we worked with were friendly and professional. Their advice was comprehensive, timely visit/inspection and their quotes were accurate when we checked them out. Each part of the job they let us know what they were doing and the timeframe. The installation team arrived on time, worked diligently, and kept us informed throughout including videos and left the house spotlessly clean. We would highly recommend RJ’s service.

The RJ Ipswich Team were great communicators throughout the entire process, from the quotation to the on-the-day installation. They keep you informed of what was happening and why showing you the work-in-progress so you know what you're getting. The install team were a nice bunch, friendly, and helpful. They did a fantastic job, and finished up with an immaculately clean house from the 3rd floor down to the front door, from where they'd transported all the materials. Thanks to all involved - very happy to recommend!