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Endorsed by Which? Trusted Traders

R S Heating & Building Co

Profile thumb roger1
4.8

73 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

RS Heating and Building Co provide plumbing, central heating and building services in Sheffield and its surrounding areas.

We offer a comprehensive range of domestic services undertaken by proven and competent plumbers, heating engineers, service engineers and building tradesmen, all our work is notified to the relevant authority and certified as appropriate. We provide domestic heating installations, service and repairs, and plumbing of all types, large and small.

As plumbers and heating engineers, we operate primarily within the Sheffield area. We are approved service engineers for Vaillant, Worcester Bosch and Glow-Worm equipment.

Gas Safe Registered, we can install gas heating systems, replace faulty gas boilers together with offering a full repair service.

We also offer a comprehensive building service that means we are able to carry out loft conversions, extensions, garage conversions, new kitchens, complete bathrooms, wet rooms with bathing for the physically disadvantaged a speciality.

What we do

  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom Installation
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler servicing
    • Boiler repair
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Builders

  • More Services

    • general building
    • plastering
    • tiling
    • joinery
    • electrical

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
73 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Approximately £40,000!
Customer Service
Quality
Value
That's the Which? mediation service's estimate to repair the damage and shoddy/substandard work this company did to my property. No QA process, due diligence, reasonable care or competence throughout. No concept of the terms "straight", "level" and "right angle" Seals full of dirt. Worktops with pencil marks, sealed in! Kitchen units damaged. Mirrors hanging from screw heads, more holes behind than required! Walls so bad they're effectively un-paintable! Floors damaged, cannot be carpeted! Staircases destroyed! Every possible bodge and corner cut, tried to rip me off to fix damage they did to areas they weren't contracted to touch at all. Invoiced for work that wasn't done. Some hidden behind walls. Added £4000 to the bath quote after it was supposed to be completed, with numerous errors and shoddy work still outstanding. “Oh I under quoted!” Tried to blackmail me with a threat of walking away unless I paid "in full", despite the incomplete and shoddy work throughout. I made a formal complaint! Received no response whatsoever, and no letter of deadlock after 28 days. This company did a runner! Leaving the property with serious health, safety, and structural defects! Then the boiler broke down. Installation error! Had to get a competent plumber to fix it. My property is now effectively uninhabitable and unsafe. I have had to move into rented accommodation as a result. This company, is dishonest, shameless, incompetent, and rotten to the core. Avoid at all costs!
Customer in South Yorkshire Posted on 04/11/2021 , work completed 01/09/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2021)
Agreed settlement of £22,500 This was a full refurbishment job that normally I would have refused due to the amount of building work that was entailed in a very tight timescale. However, I had recently met a builder, who seemed competent. I had trialled him on small jobs and was satisfied. I was assured he could achieve a professional job in the time allowed. My Foreman, fitters & I all told him of the accruing faults but he was adamant that it was ok and the only way to get the job done on time. Eventually, at a meeting of all concerned, when confronted, he quietly walked off never to be seen again. A considerably amount of time/effort was then spent correcting but it soon became obvious that we were never going to gain satisfaction. Eventually my team refused to work in the house because of the hostile and smoky atmosphere, and ever changing demands. I still tried to resolve matters using specialist tradesmen but you rejected this. You then contacted Which who in turned passed it to an Arbitrator. A Surveyors report was arranged. It was decided that a cash settlement was the best way to settle the dispute. £22,500.00 was agreed and paid within 7 days. I have offered my deep regrets/apologies to you and feel that every effort to correct matters had been made. I assure you that a very bitter lesson has been learnt and that I will never undertake work except with my long-standing fitters who always achieve full customer satisfaction.
Great Work
Customer Service
Quality
Value
We have had a bathroom refurbishment and a wet room fitted. A number of excellent tradesmen were involved. Roger kept in touch throughout the refurbishment and ensured there were no delays. A professional service from start to finish.
Michael in South Yorkshire Posted on 24/09/2021 , work completed 24/09/2021
The trader replied (on 28/09/2021)
Dear Michael Thank you for taking the trouble to post a review, especially the kind words you said. I will pass on your message to all concerned. Regards Roger
Excellent work from a lovely team.
Customer Service
Quality
Value
Absolutely delighted with the fitting of a new Worcester boiler and column radiators. Being an old Victorian property our house can present significant challenges, not the least of which is the owner! All were met skilfully and with a positive ‘can do’ approach. We received excellent guidance and support from Roger at the beginning of the project which allowed us to make informed choices. Lee and Joe valiantly installed the boiler in the smallest cupboard known to man on one of the hottest days, Joe’s piecing together and pointing of the outside stonework around the flue is amazing.Scott provided the finishing touches with a master class in joinery. What a team! Quality workmanship and materials, dependable, trustworthy and super clean and tidy. Perfect!
Julie in South Yorkshire Posted on 20/09/2021 , work completed 17/09/2021
The trader replied (on 22/09/2021)
Dear Julie What a lovely review, thank you so very much. I am pleased that you are happy with the results and your choice of equipment does look superb. Cheers Roger
Prompt, efficient and professional service
Customer Service
Quality
Value
Our 17 year old boiler expired on Monday evening. I rang Roger on Tuesday morning and by the evening he had visited and provided a competitive quote. By Thursday evening we had a new boiler working perfectly. Roger and the fitting team were extremely professional throughout. RSHB has provided similar high quality work previously at my workplace and for friends and colleagues and I would recommend him without hesitation.
Customer in South Yorkshire Posted on 13/09/2021 , work completed 02/09/2021
The trader replied (on 14/09/2021)
I would like to thank you for your complimentary comments and continuing business. They are both much appreciated. Regards Roger
Prompt and efficient
Customer Service
Quality
Value
Contacted R S Heating and Building for a service for my central heating boiler. In no time at all the engineer found a major problem and condemned the unit as unsafe to use. He reported this to his Boss Roger. Two days later Roger came out to see me with all information on new boilers and various options. I decided to replace like for like, a floor standing unit with bags of power. The next task was to locate this particular model as Covid affecting supply of many things however this was achieved and a date was arranged for installation. The work was carried out over two days with the minimum amount of disruption. The engineers were prompt knowledgeable and respectful of my property. R S Heating is a Family Business and worthy of praise and recommendation.
Customer in Derbyshire Posted on 05/09/2021 , work completed 11/08/2021
The trader replied (on 14/09/2021)
Dear Trevor Thank you for taking the trouble to write a review and you kind words. It is much appreciated, as is your continuing business. Regards Roger
Love my new kitchen and boiler
Customer Service
Quality
Value
I had a wall demolished, new windows installed, new central heating boiler and a new kitchen fitted. I was told by Roger that the work would take 3 weeks and he was spot on. The over-run on the budget was due to my changing specs on the worktop. The team that carried out the work (Scott, Lee, Bryan, Jim, Darren, Joe) went above and beyond and I trusted them implicitly due to their professionalism. Over the 3 weeks, they cleared up after themselves each day and were always polite and helpful, supported by cups of tea. Peter dropped by daily to check on progress and he too enjoyed cups of tea. I shall loudly sing the praises of R S Heating and Plumbing
Customer in South Yorkshire Posted on 30/08/2021 , work completed 24/08/2021
The trader replied (on 01/09/2021)
I would like to say a big thank you not only for your business and kind words but also the way you looked after the fitters. It has been a pleasure to work for you. Cheers Roger
Excellent again
Customer Service
Quality
Value
Second time we have had work done by Roger and his team, the last occasion was 4 years ago. Had a new shower installed and refurbished WC on this occasion. He still has the same team of really nice guys who are very good at their job. Roger is really good at keeping in touch throughout the project and was the first to get back with a comprehensive quote. I know he is usually very busy but he is worth waiting for.
Dr V Kirkbride in South Yorkshire Posted on 11/08/2021 , work completed 30/07/2021
The trader replied (on 11/08/2021)
Thank you for your kind words, which will certainly be passed on. I agree, i am blessed to have such professional and loyal fitters. Cheers Roger
Professional service
Customer Service
Quality
Value
We have just had a new boiler fitted. A professional service from start to finish, from assessment and quote, to the the job carefully carried out and completed. Thank you.
Chris in South Yorkshire Posted on 05/07/2021 , work completed 02/07/2021
The trader replied (on 05/07/2021)
Dear Chris Thank you for taking the time and effort to write a review, especially such a kind one. It is very much appreciated. Cheers Roger
Cellar and garage doors and windows
Customer Service
Quality
Value
Hi Roger Thanks again for a good job. Scot fitted the doors and windows and as ever was sure that we werehappy with job. Customer satisfaction seems to be your watchword and you have great staff.
Martin in South Yorkshire Posted on 17/06/2021 , work completed 08/06/2021
The trader replied (on 25/06/2021)
Dear Martin Thank you for taking the time to post a review, it most appreciated. Always a pleasure to do work for you. Cheers Roger
Professional, fast and clean.
Customer Service
Quality
Value
Our boiler died on Sunday, the team assessed it on Monday and replaced it on Thursday and Friday. They never left us overnight without heat or warm water and managed to do their stuff with 4 of us working from home and minimal disruption. As a bonus they detected and resolved a 4 year old installation mistake in the fitting of our old underfloor heating which had rendered it virtually ineffective...fantastic result. I can't comment on cost comparisons as the urgency of the work was more important to me than shopping around, but the charges seemed reasonable for the quality of the equipment and the time spent on installing it.
Customer in South Yorkshire Posted on 12/03/2021 , work completed 12/03/2021
The trader replied (on 12/03/2021)
Dear Customer I thank you for your kind words and are pleased that you are satisfied with our service. Please ring if you have any more issues. Cheers Roger