Brilliant company, will use again and recommend
Russell was punctual, pleasant, tidy and gave me all the info he was doing at all times. Came to service my boiler and also did my gas safety certificate.
Amie O'Neill
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Fantastic Job!
This is the second time we have used Russell to fix pluming issues. This time Russell fitted new taps, waste and fittings for the downstairs loo. I have to say I'm very hard to please, however Russell managed this with bells on. He arrived early, did a fantastic job, which included making parts for the waste as the original parts were not good enough, and left the house looking shinny (the new taps and waste shinning away) and clean. I cannot recommend him highly enough.
Suzanne
Posted on 11/05/2017
, work completed 11/05/2017
Recommended
Plumbing sorted!
Recruited R+S from Trusted Traders and he didn't let me down. Despite a busy schedule he arrived as promised and quickly detected the fault to my heating system. He carried out the repairs efficiently and it was apparent he had many years of experience in the trade. He ensured everything was functional before leaving the property and I would have no hesitation in employing his services again.
V915679077
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
Reliable and efficient
A reliable, knowledgeable and efficient plumber, who provides a friendly and helpful service at a very reasonable cost. He is very good at fault finding and solving problems. We have used his service for general plumbing jobs on a number of occasions, and have always been pleased with his work.
Ken Deacon
Posted on 24/04/2017
, work completed 24/04/2017
Recommended
Boiler Service
My Vaillant boiler was well overdue for service and I wanted a professional to undertake the job who understood the brand and offered good service. I found this and more in Russell from R & S Plumbing and Gas Services Ltd. He was punctual, extremely thorough, took the time to show me and explain what was involved in the service and was very competitive in his pricing. I have no hesitation in recommending him to anyone looking for a reliable gas engineer to undertake boiler work. I have already booked him to return for further servicing and will use his company again when the service is next due on my boiler. Finding a reliable Gas Safe registered engineer is often difficult but you'll find all these qualities in Russell from R & S.
Andrew N
Posted on 13/04/2017
, work completed 13/04/2017
Recommended
Would I use again? Yes definitely.
Honest: he explained the job and illustrated a cheap solution to a potential costly problem. Accurate: he accurately assessed the time to be taken and even had shoe covers to avoid making a mess. I found him to be very competitively priced. I would definitely use him again.
Fixedmyboiler
Posted on 26/01/2017
, work completed 26/01/2017
Recommended
Great Job
Russell fitted a new boiler for us. He was very thorough, punctual & tidy. We would certainly use him again and wouldn't hesitate to recommend him to others.
L Tolliday
Posted on 27/11/2016
, work completed 27/11/2016
Recommended
Professional & thorough
Russell carried out a very thorough and professional service of our boiler. He did a methodical job and identified a few issues concerning previous work. He was able to find a spare part and fitted it as part of the service. Reasonable cost. I would certainly recommend him.
Which? Trusted Traders Consumer
Posted on 26/11/2016
, work completed 26/11/2016
Recommended
Very good value
Russell fitted new bath mixer taps in my very compact bathroom with very little room to work but did a good job and left it clean and tidy. Very pleased.
Cherry, Gloucestershire
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
Replacing radiators
We have used Russell several times to service our boiler and gas fire. This week he installed four radiators. We have always found him punctual, polite, helpful, most experienced, capable and tidy. We do not hesitate to commend him with the highest possible rating, for his work and personal qualities.
John, Gloucestershire
Posted on 17/10/2016
, work completed 17/10/2016
Recommended
Would definitely use again
Russell has done a nice professional job of installing downstairs toilet. Clean and tidy worker and cheerful disposition . I thought he was reasonably priced and he kept me informed of additional parts that required purchasing, also did not charge for time spent acquiring said parts. Very pleased with the work Lin Gardner
Linda
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
Highly recommended.
Russell was very thorough and ensured that everything was working properly before he left the property. Excellent job!
Nicky, Worcestershire
Posted on 25/08/2016
, work completed 25/08/2016
Recommended
Highly Recommended
Russell fitted us a near stopcock under the sink in a very efficient and professional way. On finishing the job, he left everything very clean and tidy. We would call him again if we needed a plumber.
Freda, Gloucestershire
Posted on 24/08/2016
, work completed 24/08/2016
Recommended
Fast dripping tap and Valiant boiler
Russell arrived on time and got straight to work removing the very stubborn tap to replace the 1/4 turn cartridge - he did both taps. There was no damage to the finish despite needing to exert a lot of energy. I was very impressed by the thoroughness of the service my boiler got. I can recommend Russell to anyone. In fact I already have.
Susan, Gloucestershire
Posted on 19/08/2016
, work completed 19/08/2016
Recommended
Excellent work
R & S installed a complete central heating system & hot water supply. The work was carried out in a very professional manner with as little disruption as possible. Everything was left neat and tidy at the end of each day. I was given clear instructions for using the system & I am delighted with everything. Excellent work. Recommended highly.
Peter, Gloucestershire
Posted on 14/06/2016
, work completed 14/06/2016
Recommended
Outstanding
Russell was fantastic, to the point and real value. The best plumber i have come across. I will be only using him from now on - Chris
Chris1
Posted on 20/05/2016
, work completed 20/05/2016
Recommended
Above & beyond service.
Russell was brilliant-helpful, professional & friendly. He went above & beyond to fix our problem. We would definitely recommend him & would use him again without hesitation. We were so pleased with the service we received-he's a real find & does a fantastic job. An absolute star!
Rachel Connor
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
The Very Best
We had accumulated 6 jobs, two of which were unusual and required ingenuity to fix. A third was the annual servicing of the central heating system. Mr Hicks arrived on time, assessed the work required in a methodical and professional way and proceeded without fuss to complete the tasks as scheduled. His charges were most reasonable. I rate MR Hicks as 5 Star in all categories and strongly recommend his to anyone wanting a professional to do their work.
John H, Cheltenham
Posted on 11/04/2016
, work completed 11/04/2016
Recommended
Which? Local Review
Russell turned up on time, attended to problems quickly and professionally and only charged what was necessary. He put carpet protectors on his shoes, made no mess and was friendly and knowledgeable. My dripping shower head should have been a quick job but for various reasons it took longer than originally thought. Russell was determined to fix it and didn't charge for the extra time it took him to sort it out. Was very impressed and will use him again.
richard.1242
Posted on 04/04/2016
, work completed 04/04/2016
Recommended
Goes the extra mile
Found Russell on Which Local and was impressed with the reviews so decided to give him a try. He turned up on time, attended to problems quickly and professionally and only charged what was necessary. He put carpet protectors on his shoes, made no mess and was friendly and knowledgeable. My dripping shower head should have been a quick job but for various reasons it took longer than originally thought. Russell was determined to fix it and didn't charge for the extra time it took him to sort it out. Was very impressed and will use him again.
2011-08-01 20:58:29.627
Posted on 04/04/2016
, work completed 04/04/2016
Recommended
Which? Local Review
Russell provided an excellent service and was very friendly and professional. He's clearly extremely knowledgeable about gas and was happy to answer any questions. I would certainly recommend him and will make use of his expertise if required in the future.
Mr JDSchofield
Posted on 03/03/2016
, work completed 03/03/2016
Recommended
Boiler repair and service
Very pleasant person and gave me lots of info regarding my boiler. Very professional and tidy worker would definitely recommend him.
Which? Trusted Traders Consumer
Posted on 17/02/2016
, work completed 17/02/2016
Recommended
My Review
Russell provided an excellent service and was very friendly and professional. He's clearly extremely knowledgeable about gas and was happy to answer any questions. I would certainly recommend him and will make use of his expertise if required in the future.
Mr JDSchofield
Posted on 11/02/2016
, work completed 11/02/2016
Recommended
Thorough, competent and friendly.
Text me to tell me he was going to be a few minutes late. He was literally only 5 minutes late. A very professional start. Was clean & tidy all day looking after my carpets when going upstairs. Job took 9 hours (complete radiator change). He was happy the entire time. Excellent job. Very happy.
Kim, Gloucestershire
Posted on 09/02/2016
, work completed 09/02/2016
Recommended
Excellent service.
Russell was punctual, courteous and provided an excellent boiler service. I would highly recommend him to others as he takes great care and pride in the service provided.
Which? Trusted Traders Consumer
Posted on 01/02/2016
, work completed 01/02/2016
Recommended