Prompt, professional, brilliant - good to know
Having tried our usual plumber et al and all were too busy or did not reply, I then used my Which? membership to seek a reliable plumber for my central heating boiler. I received prompt response, and appointment 2 hours later. I was absent during the visit but my wife was treated politely. Thought was put into the problem - repair made - perfect. This man will now replace my usual tradesman.
John H, Gloucestershire
Posted on 22/01/2016
, work completed 22/01/2016
Recommended
Excellent service
We have used Mr Russell Hickson more than one occasion and found him to be most obliging, efficient and an extremely clean worker. We have been extremely pleased with all aspects of work He has undertaken. To be highly recommended.
Richard, Gloucestershire
Posted on 18/01/2016
, work completed 18/01/2016
Recommended
Entirely lived up to 5 star rating
Very quickly identified the cause of the problems and provided simple solutions at a very reasonable cost.
Terry, Gloucestershire
Posted on 08/01/2016
, work completed 08/01/2016
Recommended
Which? Local Review
Turned up exactly on time, friendly and very efficient. Russ serviced the gas boiler in the tricky loft space, replaced a seal, cleaned & checked the magnaclean and re-filled the system with inhibitor & leakseal. All for the agreed price. Well recommended.
CanonG2fan
Posted on 04/12/2015
, work completed 04/12/2015
Recommended
Which? Local Review
Turned up exactly on time, friendly and very efficient. Russ serviced the gas boiler in the tricky loft space, replaced a seal, cleaned & checked the magnaclean and re-filled the system with inhibitor & leakseal. All for the agreed price. Well recommended.
CanonG2fan
Posted on 04/12/2015
, work completed 04/12/2015
Recommended
Which? Local Review
Russell helped to repair some leaking toilet cisterns. He dealt with the job promptly and professionally with minimum disruption to the rooms involved. I consider his service to be good value and I would certainly use him again.
BazM
Posted on 30/09/2015
, work completed 30/09/2015
Recommended
Which? Local Review
Russell helped to repair some leaking toilet cisterns. He dealt with the job promptly and professionally with minimum disruption to the rooms involved. I consider his service to be good value and I would certainly use him again.
BazM
Posted on 28/09/2015
, work completed 28/09/2015
Recommended
Great job.
Russell is prompt, friendly, knowledgeable and also good work. He gives regular follow up and really great customer care.
David, Gloucestershire
Posted on 20/09/2015
, work completed 20/09/2015
Recommended
Excellent service
Came on agreed date did the job, were polite and spent time running through controls etc. Highly recommended.
Marty, Gloucestershire
Posted on 09/06/2015
, work completed 09/06/2015
Recommended
Fantastic, reliable, honest & friendly
Russel was recommended to me via a colleague. He was able to come quickly and was able to sort the problem straight away. Another issue occurred while he was here and he happily stayed until it was fixed. Couldn't recommend highly enough. Great value too!
Kathryn, Gloucestershire
Posted on 08/06/2015
, work completed 08/06/2015
Recommended
Friendly and professional
Russell provided an excellent service and was very friendly and professional. He's clearly extremely knowledgeable about gas and was happy to answer my questions and explain things. Would certainly recommend.
Benjamin, Gloucestershire
Posted on 05/06/2015
, work completed 05/06/2015
Recommended
Brilliant job
very honest and reliable service. Would recommend this company without hesitation.
Keith, Gloucestershire
Posted on 20/05/2015
, work completed 20/05/2015
Recommended
Great work and a really nice chap
Russell has been our plumber for about 10 years and during this time has done lots of jobs for us including two big projects (bathroom and cloakroom). His work has been consistently excellent. We would never even think of going to anybody else!!
Philip, Gloucestershire
Posted on 08/05/2015
, work completed 08/05/2015
Recommended
Which? Local Review
Russell replaced/moved four radiators, replaced a kitchen sink and tap, replaced bath taps, checked over my central heating system and serviced the boiler. I cannot recommend him highly enough - knowledgeable and skilled, the quality of his workmanship is first class. Add to this very reasonable charges, a friendly,honest and helpful manner and you have the complete professional.
irm
Posted on 31/10/2014
, work completed 31/10/2014
Recommended
Which? Local Review
Highly recommended!! He came on the same day and spent over two hours trying to fix my boiler (old model) but he couldn't even asking some friends. He did not charge me a penny, he was honest and fair Definitely i will call him again
luiscastromil
Posted on 24/08/2014
, work completed 24/08/2014
Recommended
Which? Local Review
Rang Russell in the morning and he got back to me later that day to arrange a visit the next day. He kept us informed of when he would be around on the day of the arranged visit and quickly effected repairs to a faulty bathroom flush box. A good service all round. Russell was smart in appearance and wore shoe protection in the house throughout.
dickyt
Posted on 22/07/2014
, work completed 22/07/2014
Recommended
Which? Local Review
Russell rang first to confirm attendance. His work was of a very high standard with attention to detail. This included a fault with the toilet, fitting a new mixer tap in bath and giving the boiler a thorough service. He is a solid technical plumber whom I will use again. Good value for money.
dart34
Posted on 15/05/2014
, work completed 15/05/2014
Recommended
Really friendly chap
Drained all our system as part of on-going maintenance really friendly chap , he was recommended to us and he came straight away in a really cold winter, always punctual and keeps you informed
Which? Trusted Traders Consumer
Posted on 01/04/2014
, work completed 01/04/2014
Recommended
Which? Local Review
Russell did some pipework in my kitchen. A great job and came back promptly to fix a niggle. Friendly, reliable and good value. Will use again.
linzetravis
Posted on 18/08/2013
, work completed 18/08/2013
Recommended
Which? Local Review
Phoned up with emergency. Boiler not producing hot water and visitorsAlthough busy all day he squeezed me in at the end of the day and sorted me out double quick. Someone else had suggested it needed a much bigger intervention but this plumber checked the system and advised me to monitor the system following his actions to see whether that solved the problem. Honest, knowledgable, polite, tidy. Will use again.
Nonio
Posted on 16/08/2013
, work completed 16/08/2013
Recommended
Which? Local Review
Excellent service. Very reliable and extremely helpful. A pleasure to do business with.
abeck
Posted on 03/06/2013
, work completed 03/06/2013
Recommended
Which? Local Review
Very good response, quick, punctual, competitive pricing and fitted my new central heating system quickly and was able to do extra jobs for little increase in price
drderbyshire
Posted on 01/11/2011
, work completed 01/11/2011
Recommended
Which? Local Review
We have all used their services with excellent results; punctual, reliable & pleasant.
Which? Trusted Traders Consumer
Posted on 15/07/2009
, work completed 15/07/2009
Recommended