About
Welcome to R&S Plumbing Services
R & S Plumbing & Gas Services is a Cheltenham based plumbing company. We cover all of Gloucestershire and travel further afield when requested. We pride ourselves in offering high quality plumbing, with reliable service at a fair price.
What we do
Plumbers
- Unvented cylinder installation and maintenance
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Boiler installation
- Gas cooker installation
- Gas safety testing and inspection
- Boiler repair
- Boiler servicing
More Services
- general plumbing and heating
- no job too small
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
73 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt, professional, brilliant - good to know
Customer Service
Quality
Value
Having tried our usual plumber et al and all were too busy or did not reply, I then used my Which? membership to seek a reliable plumber for my central heating boiler. I received prompt response, and appointment 2 hours later. I was absent during the visit but my wife was treated politely. Thought was put into the problem - repair made - perfect. This man will now replace my usual tradesman.
John H, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We have used Mr Russell Hickson more than one occasion and found him to be most obliging, efficient and an extremely clean worker. We have been extremely pleased with all aspects of work He has undertaken. To be highly recommended.
Richard, Gloucestershire
, work completed
Recommended
Entirely lived up to 5 star rating
Customer Service
Quality
Value
Very quickly identified the cause of the problems and provided simple solutions at a very reasonable cost.
Terry, Gloucestershire
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Turned up exactly on time, friendly and very efficient. Russ serviced the gas boiler in the tricky loft space, replaced a seal, cleaned & checked the magnaclean and re-filled the system with inhibitor & leakseal. All for the agreed price. Well recommended.
CanonG2fan
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Turned up exactly on time, friendly and very efficient. Russ serviced the gas boiler in the tricky loft space, replaced a seal, cleaned & checked the magnaclean and re-filled the system with inhibitor & leakseal. All for the agreed price. Well recommended.
CanonG2fan
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Russell helped to repair some leaking toilet cisterns. He dealt with the job promptly and professionally with minimum disruption to the rooms involved. I consider his service to be good value and I would certainly use him again.
BazM
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Russell helped to repair some leaking toilet cisterns. He dealt with the job promptly and professionally with minimum disruption to the rooms involved. I consider his service to be good value and I would certainly use him again.
BazM
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Russell is prompt, friendly, knowledgeable and also good work. He gives regular follow up and really great customer care.
David, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Came on agreed date did the job, were polite and spent time running through controls etc. Highly recommended.
Marty, Gloucestershire
, work completed
Recommended
Fantastic, reliable, honest & friendly
Customer Service
Quality
Value
Russel was recommended to me via a colleague. He was able to come quickly and was able to sort the problem straight away. Another issue occurred while he was here and he happily stayed until it was fixed. Couldn't recommend highly enough. Great value too!
Kathryn, Gloucestershire
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Russell provided an excellent service and was very friendly and professional. He's clearly extremely knowledgeable about gas and was happy to answer my questions and explain things. Would certainly recommend.
Benjamin, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
very honest and reliable service. Would recommend this company without hesitation.
Keith, Gloucestershire
, work completed
Recommended
Great work and a really nice chap
Customer Service
Quality
Value
Russell has been our plumber for about 10 years and during this time has done lots of jobs for us including two big projects (bathroom and cloakroom). His work has been consistently excellent. We would never even think of going to anybody else!!
Philip, Gloucestershire
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Russell replaced/moved four radiators, replaced a kitchen sink and tap, replaced bath taps, checked over my central heating system and serviced the boiler. I cannot recommend him highly enough - knowledgeable and skilled, the quality of his workmanship is first class. Add to this very reasonable charges, a friendly,honest and helpful manner and you have the complete professional.
irm
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Highly recommended!! He came on the same day and spent over two hours trying to fix my boiler (old model) but he couldn't even asking some friends. He did not charge me a penny, he was honest and fair Definitely i will call him again
luiscastromil
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Rang Russell in the morning and he got back to me later that day to arrange a visit the next day. He kept us informed of when he would be around on the day of the arranged visit and quickly effected repairs to a faulty bathroom flush box. A good service all round. Russell was smart in appearance and wore shoe protection in the house throughout.
dickyt
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Russell rang first to confirm attendance. His work was of a very high standard with attention to detail. This included a fault with the toilet, fitting a new mixer tap in bath and giving the boiler a thorough service. He is a solid technical plumber whom I will use again. Good value for money.
dart34
, work completed
Recommended
Really friendly chap
Customer Service
Quality
Value
Drained all our system as part of on-going maintenance really friendly chap , he was recommended to us and he came straight away in a really cold winter, always punctual and keeps you informed
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Russell did some pipework in my kitchen. A great job and came back promptly to fix a niggle. Friendly, reliable and good value. Will use again.
linzetravis
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Phoned up with emergency. Boiler not producing hot water and visitorsAlthough busy all day he squeezed me in at the end of the day and sorted me out double quick. Someone else had suggested it needed a much bigger intervention but this plumber checked the system and advised me to monitor the system following his actions to see whether that solved the problem. Honest, knowledgable, polite, tidy. Will use again.
Nonio
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Excellent service. Very reliable and extremely helpful. A pleasure to do business with.
abeck
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very good response, quick, punctual, competitive pricing and fitted my new central heating system quickly and was able to do extra jobs for little increase in price
drderbyshire
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We have all used their services with excellent results; punctual, reliable & pleasant.
Which? Trusted Traders Consumer
, work completed
Recommended