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Endorsed by Which? Trusted Traders

Redstone Plumbing & Heating Ltd

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4.9

45 Reviews

Opening Hours
Today - 09:00–06:00
  • Monday 09:00–06:00
  • Tuesday 09:00–06:00
  • Wednesday 09:00–06:00
  • Thursday 09:00–06:00
  • Friday 09:00–06:00
  • Saturday 09:00–06:00
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

With over 20 years of plumbing experience, Paul Bennett set up Redstone Plumbing and Heating in 2001. The company engineer solutions for all aspects of residential work. Paul Bennett is a Gas safe registered engineer and the family company specialises in total bathroom refurbishment, boiler and heating installations and maintenance.
We are proud to be associated with the Worcester Bosch Group as an accredited installer, offering up to 10 years warranty on their award winning boilers. We have also achieved the status of a WHICH? Trusted Trader. When contacting us please let us know how you heard about us.
We offer the highest levels of Customer Service, beginning with our free written estimate which we aim to have delivered to you within 7 days of our first visit.
Interest free monthly payment options are available.
We look forward to your call.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
45 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New Central Heating Boiler
Customer Service
Quality
Value
We had Redstone Plumbing & Heating install a new central heating boiler. Paul and Roger were excellent. They came on the correct day as promised and did a great job. We were very pleased with the new boiler they left the house clean and tidy and we would recommend them.
John in Worcestershire Posted on 16/10/2021 , work completed 12/10/2021
Too Good To Be Ignored!
Customer Service
Quality
Value
Recently engaged Paul to refurb my bathroom. He was incredibly easy to work with, polite, affable but professional in manner. Evident innattitude that he works to customer demands/needs. He was very reliable and communicated well re: each stage of the process. I needed to leave my home on several occasions throughout and felt confident in trusting Paul and the team with its security.Paul also had a network of fellow trades ie, electrician, plasterer, tiler and floor fitter. These I hasten to add worked at the very same HIGH standards as Paul. There was great attention to detail paid, involving me at every stage of the process. Incredibly tidy and safe throughout the process and left everything clean on finish. Paul is very adept in many aspects, let alone plumbing. My home is an ongoing project and it is my hope to contact Paul at the end of the year for further developments in light of the above. I have no qualms in recommendations to Paul and his crew.Paul "does what it says on the tin"! Greatest thanks to you all!
Customer in West Midlands Posted on 16/08/2021 , work completed 28/07/2021
The trader replied (on 17/08/2021)
Thanks, I look forward to working with you in the future, and thanks for recommending me to the neighbours.
Outstanding Service
Customer Service
Quality
Value
Redstone Plumbing & Heating Ltd (Beno) has today completed the installation of our new master bathroom. Completely gutted, stud walls moved and completely renovated it after the original job our builders made (when the extension was done) started causing issues. I only wish when having our extension completed, we had used recommended plumbers rather than trusting the builders to do plumbing work as the quality is on a different level. Beno came (and although used previously to right other wrongs), looked at what we wanted, designed and quoted. To say me and my wife are happy is an understatement. Beno is a top man and 100% trustworthy and will 100% use him for future work! I cannot recommend his service enough. Outstanding job!
David in West Midlands Posted on 13/08/2021 , work completed 13/08/2021
The trader replied (on 17/08/2021)
Thanks Dave, and thanks to your son for all his help he may only be 11 but he was a joy to have around.
Most experienced plumber we have ever had!
Customer Service
Quality
Value
After years of searching, we found Paul Bennett. Plumbing sorted! Very experienced at all aspects of general plumbing and central heating. Fitted new oil boiler, radiator valves and other advice. Fast and efficient. Thoroughly recommended!
Customer in Worcestershire Posted on 19/07/2021 , work completed 01/07/2021
The trader replied (on 17/08/2021)
Thanks for the review, it was a pleasure working in your beautiful house.
Highly recommend
Customer Service
Quality
Value
Paul installed and relocated a new boiler for me. From start to finish the service I received was excellent. On his initial visit Paul spent time explaining in detail the various options I had and was happy to provide more than one quote for me to consider. Throughout the whole process Paul arrived promptly, provided me with everything when he said he would and kept me fully informed as to when things would happen. The installation was extremely efficient and everywhere was left clean and tidy. As an added bonus Paul fitted some shelving in the airing cupboard under the new boiler, totally unexpected but much appreciated. Can't fault and would thoroughly recommend. Thanks Paul
Customer in Worcestershire Posted on 18/07/2021 , work completed 07/07/2021
The trader replied (on 17/08/2021)
Thanks we even had time to watch a bit of the tennis at Wimbledon
Replacement Boiler
Customer Service
Quality
Value
Paul is first a class tradesman his attention to detail is first class. Arrived on time. Very tidy worker cleaned up after himself and took away all rubbish. Explained in clear detail how to operate the boiler and how to set up the timer. Very friendly and a pleasure to have him in our home. Would highly recommend.
Customer in Worcestershire Posted on 22/04/2021 , work completed 22/04/2021
The trader replied (on 17/08/2021)
Thanks, I’ll bring the dogs over to see you again soon
An excellent and knowledgeable tradesman
Customer Service
Quality
Value
Paul Bennett responded quickly to our need for a replacement boiler. His initial survey was thorough and found several areas of concern with the aged hot water cylinder. We agreed this should also be part of the work. His knowledge of similar work on local properties of similar design and age proved very helpful and avoided the need for complex and unsightly gas pipework. The quotation was quickly provided and promptly accepted. Paul and his assistant came as soon as the boiler and cylinder were available and turned up on time on the agreed date. The work was quickly and professionally attended to; all pipework was new and no old pipes were reused. All work was cleanly performed and the men were very considerate and polite. The work was completed slightly ahead of schedule. The system has proved to be excellent and we are very pleased with the result. We unreservedly recommend Paul Bennett (Redstone Plumbing and Heating).
Michael in West Midlands Posted on 04/04/2021 , work completed 31/03/2021
The trader replied (on 17/08/2021)
Thanks mike it was pleasure.
Quality installation by an expert
Customer Service
Quality
Value
We used Redstone to install a new boiler which was relocated to the attic so there was a bit more work to do. Prior to installation we were given sound advice on the pros and cons of our requirements which helped us to make decisions. Once work began we found Redstone to be punctual, efficient and tidy workers. They always had a smile on their face and were a delight to have around the house. The work was completed slightly ahead of schedule and was finished to a high standard. Before leaving they ensured that the system was working properly spending time to get our dining room radiator working for the first time in 6 years of living at the house. A job well done!
Customer in Worcestershire Posted on 23/02/2021 , work completed 18/02/2021
The trader replied (on 17/08/2021)
Thanks for the review, let’s hope the dining room stays warm!
Could not recommend enough
Customer Service
Quality
Value
From initial call out to finishing the job I cannot recommend Paul of Redstone plumbing enough. The work was carried out professionally and to a high standard. He explained what was happening all the way through whilst the work was taking place. Could not be happier with the new boiler that was recommended. Thank you Paul.
Customer in Worcestershire Posted on 08/12/2020 , work completed 27/11/2020
The trader replied (on 17/08/2021)
Thanks for the review
Highly recommend
Customer Service
Quality
Value
I had a new Worcester Bosch boiler fitted , with additional gas pipe work put in place - efficient tidy working - I was given an overview explanation and demonstration how the boiler operated once fitted - I have been contacted 2 days later to see how I am getting on with the boiler and if any problems Communication from first contact was outstanding , kept informed by email txt and phone Quote visit very informative re products available , no push selling, felt comfortable speaking with Paul, down to earth and he gave me confidence that I would have a professional quality and reliable job done Price quoted is what I payed and work completed in the time frame given I would absolutely recommend this company - chosen after obtaining 5 different quotes - for communication / comfortable to talk to / knowledge of products and explaining in terms I could understand / making me feel confident in their ability
Customer in Worcestershire Posted on 19/11/2020 , work completed 16/11/2020
The trader replied (on 17/08/2021)
See you next year for a service