We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

Redstone Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 09:00–06:00
  • Monday 09:00–06:00
  • Tuesday 09:00–06:00
  • Wednesday 09:00–06:00
  • Thursday 09:00–06:00
  • Friday 09:00–06:00
  • Saturday 09:00–06:00
  • Sunday - Closed
Profile thumb img 0012

4.8

23 Reviews

About

With over 20 years of plumbing experience, Paul Bennett set up Redstone Plumbing and Heating in 2001. The company engineer solutions for all aspects of residential work. Paul Bennett is a Gas safe registered engineer and the family company specialises in total bathroom refurbishment, boiler and heating installations and maintenance.
We are proud to be associated with the Worcester Bosch Group as an accredited installer, offering up to 10 years warranty on their award winning boilers. We have also achieved the status of a WHICH? Trusted Trader. When contacting us please let us know how you heard about us.
We offer the highest levels of Customer Service, beginning with our free written estimate which we aim to have delivered to you within 7 days of our first visit.
Interest free monthly payment options are available.
We look forward to your call.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)

Customer reviews

4.8
23 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Work completed on time and to a good standard.
Customer Service
Quality
Value
We have had a combination boiler installed along with a complete refurbishment of our cloakroom and bathroom. All the work has been completed on time, and to an excellent standard. Redstone plumbing started the work on the agreed date, and we were briefed on the various stages of the refurbishment so we could make alternative plans due to the nature of the work. We had several quotes for the refurbishment, and decided to choose Redstone plumbing because he arrived at the agreed time and listened to what we wanted to have done, also the plumbers merchant that he recommended were very professional.
Customer in Warwickshire18/09/2019
Central heating system replaced
Customer Service
Quality
Value
After getting 3 quotes to have our central heating boiler changed from a gravity fed system to a combination boiler and completely replace all of the radiators, we chose Redstone. Paul came and impressed us immediately with his knowledge, answering all our questions and advising us accordingly. He arrived when agreed, and took just 3 days to complete the work. He was fastidious in his cleanliness and attention to detail, covering any carpets etc. before commencing his work. On completion he spent a long time explaining all of the controls with us and left us knowing that if we had any queries he would be only too happy to deal with them. We recommend using Redstone for all heating and plumbing work.
Customer in Worcestershire14/09/2019
The trader replied (on 20/09/2019)
Thanks for the review, your hospitality was fantastic, I don’t think I’ve ever had so many coffees!111
Very well managed kitchen alterations.
Customer Service
Quality
Value
Paul came to quote which was very competitive, and we were immediately impressed with his enthusiasm and can do attitude.Paul started early on the day agreed and we found his team of guys informative and skilled in their relative trade. The project ran very smoothly and when we thought there was a problem, Paul handled it in a very calm and confident manner, which put our minds at rest. We had applied to the building control service with the council, to ensure that any work carried out was to the specification required. Paul had no problem with that. When the inspector came, he was more than happy with the work that had been carried out, and passed off the job. I find Paul and his team very hard working and trustworthy, and the work was carried out to a very professional finish and within a relatively short time considering the amount of work required. Very pleased with the result, and I would not hesitate to recommend him to anyone wanting a good quality of work.
Customer in Worcestershire07/09/2019
The trader replied (on 23/09/2019)
Thanks for the review A great project to work on, a few problems to overcome on the way, but a fantastic end product.
Excellent service
Customer Service
Quality
Value
Paul installed a new Worcester boiler for my grandfather and I could not recommend him highly enough. He took the time to answer all of my questions prior to the commencement of the work and provided a prompt estimate. His communication was first rate. He phoned the day before to confirm that we were still on for the installation and arrived as agreed on the day. He is friendly and polite and a pleasure to have a conversation with whilst also being professional at all times. The installation was completed in the agreed time frame, all tidying was done to a good standard and all waste was removed. He was very reassuring with my grandfather in making sure to tell him that if there are any problems or if he's not sure he's using the boiler correctly then he need not hesitate to call. All in all an excellent service and someone we will be using again in the future.
Customer in Worcestershire02/09/2019
The trader replied (on 20/09/2019)
Thanks for the review, your grandad is only round the corner so he’s in safe hands.
First class work
Customer Service
Quality
Value
We have just had a new en-suite, main bathroom and downstairs cloakroom installed by Paul and his team and we have to say they look fantastic! Paul’s enthusiasm, energy and passion for his work are clearly evident from the moment you meet him. His forward thinking, superb organisation skills and communication meant that we knew what was going on at every stage. Everybody turned up as planned and did their job brilliantly. Nothing was too much trouble for them. Paul and his team (Terry, Chris, Paul, Les, Noel, Roger and Zac) have a work ethic that’s difficult to find these days and their attention to detail has really paid off. They finished on schedule and left everything immaculately at the end of every day. They were insightful and sensitive to the needs of our family adding that personal touch which raises them to another level completely. We would highly recommend Redstone Plumbing and Heating Ltd and shall definitely be using them again (hopefully in the not too distant future). Thank you Paul for making the whole experience such a positive and hassle-free one!
P & J Byron21/07/2019
Disappointed
Customer Service
Quality
Value
New boiler fitted in one day, despite minor flood when pump disconnected. Clatter from pump, when switched on - needed repair/replacing. Paul quoted for a repair. I subsequently found, and bought, a new pump for less than the cost of repair. Tried to contact Paul by phone and text to arrange for fitting of new pump, but received no response. The new pump has now been fitted by another plumber, who expressed surprise that no thermostat was fitted as part of the contract. Seemingly, that is now a legal requirement. I would also have liked to be offered the option of having a magnetic filter incorporated in the system. The boiler works well.
Customer in Worcestershire04/07/2019
Many thanks
Paul and his team fitted a combi boiler for us which was completed on time. He provided us with details which we found re-assuring and put us at ease. Everything went to plan and we are impressed by the finished product. We had a new shower installed in the bathroom. We were amazed by the skill of the tiler as it is difficult to identify where the retiling was done.
Customer in Worcestershire03/07/2019 (Reviewer did not use service)
Quality Tradesmen
Customer Service
Quality
Value
Job: To fit a replacement gas hob. The price, including a contingency hourly rate, was quoted over the phone and agreed. Paul and his partner (also Paul) arrived on time and the job was done to perfection spot on the one hour as estimated. The two Pauls are friendly and thoroughly professional. No negatives whatsoever. Top job! If I need a plumber again, I now know who to call. 0
Customer in Worcestershire06/03/2019
Excellent service from start to finish! :)
Customer Service
Quality
Value
After purchasing our boiler/tank from a friend who works for Bosch, Paul came around on his weekend off to quote for installation. Paul provided a very competitive quote for the complete installation of the system boiler and tank. Communication was excellent and Paul was able to give reliable advice without making the project sound harder than it actually was (unlike some other quotes we received!). The installation was very efficient and everything was left tidy and cared for. Paul is a very professional worker and was always pleasant to deal with. We took the time to get numerous quotes from many installers. Paul was by far the best and his price was very competitive. After deciding on Paul we also also given his name by a Bosch employee who described Paul as "One of their best installers!" Can highly recommend Paul and will definitely use him again when needed.
Customer in Worcestershire03/02/2019
Boiler exchange
Customer Service
Quality
Value
Absolutely excellent service excellent would highly recommend. Fitted a boiler in a very tight space in an airing cupboard without any damage whatsoever. So very chuffed to say the least and wouldn’t use anyone else. Regards Mitch Tayles
Customer in Worcestershire04/01/2019