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Trusted Traders

Redstone Plumbing & Heating Ltd

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4.9

39 Reviews

Opening Hours
Today - 09:00–06:00
  • Monday 09:00–06:00
  • Tuesday 09:00–06:00
  • Wednesday 09:00–06:00
  • Thursday 09:00–06:00
  • Friday 09:00–06:00
  • Saturday 09:00–06:00
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

With over 20 years of plumbing experience, Paul Bennett set up Redstone Plumbing and Heating in 2001. The company engineer solutions for all aspects of residential work. Paul Bennett is a Gas safe registered engineer and the family company specialises in total bathroom refurbishment, boiler and heating installations and maintenance.
We are proud to be associated with the Worcester Bosch Group as an accredited installer, offering up to 10 years warranty on their award winning boilers. We have also achieved the status of a WHICH? Trusted Trader. When contacting us please let us know how you heard about us.
We offer the highest levels of Customer Service, beginning with our free written estimate which we aim to have delivered to you within 7 days of our first visit.
Interest free monthly payment options are available.
We look forward to your call.

What we do

  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Power flushing
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
39 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
An excellent and knowledgeable tradesman
Customer Service
Quality
Value
Paul Bennett responded quickly to our need for a replacement boiler. His initial survey was thorough and found several areas of concern with the aged hot water cylinder. We agreed this should also be part of the work. His knowledge of similar work on local properties of similar design and age proved very helpful and avoided the need for complex and unsightly gas pipework. The quotation was quickly provided and promptly accepted. Paul and his assistant came as soon as the boiler and cylinder were available and turned up on time on the agreed date. The work was quickly and professionally attended to; all pipework was new and no old pipes were reused. All work was cleanly performed and the men were very considerate and polite. The work was completed slightly ahead of schedule. The system has proved to be excellent and we are very pleased with the result. We unreservedly recommend Paul Bennett (Redstone Plumbing and Heating).
Michael in West Midlands Posted on 04/04/2021 , work completed 31/03/2021
Quality installation by an expert
Customer Service
Quality
Value
We used Redstone to install a new boiler which was relocated to the attic so there was a bit more work to do. Prior to installation we were given sound advice on the pros and cons of our requirements which helped us to make decisions. Once work began we found Redstone to be punctual, efficient and tidy workers. They always had a smile on their face and were a delight to have around the house. The work was completed slightly ahead of schedule and was finished to a high standard. Before leaving they ensured that the system was working properly spending time to get our dining room radiator working for the first time in 6 years of living at the house. A job well done!
Customer in Worcestershire Posted on 23/02/2021 , work completed 18/02/2021
Could not recommend enough
Customer Service
Quality
Value
From initial call out to finishing the job I cannot recommend Paul of Redstone plumbing enough. The work was carried out professionally and to a high standard. He explained what was happening all the way through whilst the work was taking place. Could not be happier with the new boiler that was recommended. Thank you Paul.
Customer in Worcestershire Posted on 08/12/2020 , work completed 27/11/2020
Highly recommend
Customer Service
Quality
Value
I had a new Worcester Bosch boiler fitted , with additional gas pipe work put in place - efficient tidy working - I was given an overview explanation and demonstration how the boiler operated once fitted - I have been contacted 2 days later to see how I am getting on with the boiler and if any problems Communication from first contact was outstanding , kept informed by email txt and phone Quote visit very informative re products available , no push selling, felt comfortable speaking with Paul, down to earth and he gave me confidence that I would have a professional quality and reliable job done Price quoted is what I payed and work completed in the time frame given I would absolutely recommend this company - chosen after obtaining 5 different quotes - for communication / comfortable to talk to / knowledge of products and explaining in terms I could understand / making me feel confident in their ability
Customer in Worcestershire Posted on 19/11/2020 , work completed 16/11/2020
Excellent service
Customer Service
Quality
Value
Paul fitted a new boiler for us . He responded promptly to my original enquiry and provided a Detailed written quote . They arrived promptly and the work was carried out efficiently and professionally and we were kept informed at all times of progress. Everything was left immaculate . Super job!
Customer in Worcestershire Posted on 17/11/2020 , work completed 17/11/2020
Boiler and radiator replacement
Customer Service
Quality
Value
What a great experience of having a boiler and radiators replaced, Paul and Zac were very helpful by explaining everything they were carrying out to my wife and I, they were very tidy , no mess left anywhere, they were very punctual every morning and I have never met anyone so friendly as Paul and Zac. After the job was completed I found a problem with the boiler controller so phoned Paul and he came and replaced it first thing next morning, I cannot find one fault with this company and would definitely recommend them to anyone.
Jeff - Halesowen Posted on 18/06/2020 , work completed 17/06/2020
The trader replied (on 10/08/2020)
Thanks for the review and the hospitality Jeff, I don’t think i have ever had so many cups of tea!!!!!!! See you next year for the annual service
Excellent all round
Customer Service
Quality
Value
After we moved into our house our boiler needed a service, so we called Paul, who's company had fitted it and he was able to come round within a couple of days. He was very professional, friendly, reassuring, efficient and even let me know precisely when he was on the way so I could make sure I was free. I will be going back to Paul every year and for all my plumbing needs in future. Thanks Paul!
HP Posted on 03/06/2020 , work completed 03/06/2020
The trader replied (on 04/06/2020)
Thanks for the review it’s nice to see its working well, we havent see it for a few years!!!! Stay safe
Boiler Service - Excellent Service
Customer Service
Quality
Value
My boiler was fitted a year ago and required a service. Paul had done such a great job installing the boiler (and a new bathroom) that I wouldn't trust anyone else to have done it. Paul is always professional, helpful and has always arrives when he says he will. The cost of the work was exactly as quoted.
Customer in Worcestershire Posted on 25/03/2020 , work completed 24/03/2020
The trader replied (on 10/08/2020)
Thanks for the review the bathroom still looks like the day we finished it
Paul - Mr Positive!
Customer Service
Quality
Value
Paul arrived on time. Within minutes it was clear he could sort out our Worcester Bosch Boiler problem. His attitude was “There’s a solution”. Thanks to his knowledge and understanding, the solution was quickly explained in a simple, straight forward manner. Nothing I asked Paul was too trivial. Never any hint of disdain or impatience with my ignorance. Just informative, clear answers and sensible advice. Over the time I knew Paul, I was extremely impressed with his initiative and his willingness to put in whatever time and effort was required to get what I wanted and to put the boiler installation exactly where I wanted it. Nothing was ever too much trouble. Conscientious way beyond the norm these days. When Bosch discontinued the flue needed to finish the installation, Paul phoned many suppliers looking for stock. Clearly, palming me off with an expensive, but totally unsatisfactory alternative, just to get the job done, was not his way of working. Want an energetic, expert installer whose friendly, outgoing personality will help to make light of a demanding job and a customer’s anxiety? Then put Paul Bennett top of your call list. He did all he could for me. Without any qualms, I can recommend him as a truly professional tradesman, with a positive approach to his work and the fair and caring treatment of his customers. One of that rare breed still taking pride in doing an excellent job to the customer’s complete satisfaction, at a fair price. A truly trustworthy trader!
Customer in Worcestershire Posted on 20/03/2020 , work completed 19/03/2020
The trader replied (on 10/08/2020)
Thanks for the review, if you have any other questions don’t hesitate to get in touch, we are only on the other end of the phone..
Excellent service
Customer Service
Quality
Value
Paul came to our rescue on an evening callout when a radiator valve started leaking badly. He arrived promptly, and quickly sorted the problem in a friendly and efficient manner. We are booking him for further work and have no hesitation in recommending him.
Mr and Mrs Wright Posted on 17/02/2020 , work completed 17/02/2020