Redstone Plumbing & Heating Ltd

After having Paul from Redstone to fit us a new boiler around 12 months ago, we were so pleased with his work we decided to ask him to quote on our bathroom. This would include completely stripping out existing bathroom plus taking out a wall and shelf that concealed waste pipe and waste stack that went from floor to ceiling. We asked for the toilet to be moved to the opposite wall and an offset quadrant shower to replace the bath, plus vanity units running wall to wall. Paul’s quote was was within budget using high-quality fixtures and fittings. The whole process was very smooth Paul was always happy to answer any questions or suggest design changes to better suit our project. He and his team arrived every day promptly completing the work on schedule which took just over one week. We are extremely pleased with the finish and standard and will be using him again and are happy to recommend Redstone.

Had a new Worcester boiler and tank fitted, and some antiquated pipework sorted out. Paul and team completed work on time and budget, were punctual, polite throughout. Would certainly use them again.

We were looking to replace an antiquated warm-air system at my daughter’s house with a new combi boiler & radiators, therefore required completely new pipe work throughout. We arranged a day and time to meet at the property - Paul arrived on time to do the initial survey & discuss our requirements. The same evening he e-mailed his estimate together with timescales to complete the work & a start date for the job. Work commenced on the agreed date. Paul & James arrived on time each day, worked hard and were flexible to any changes required. All the new pipe work looks very neat as does the smart looking Worcester Bosch boiler. Work was completed on time to a very high standard. The old system was removed & taken away and everywhere was left neat & tidy. We would definitely recommend Redstone & will certainly be employing their services for the annual servicing! An excellent service from start to finish. Thank you Paul - my daughter is over the moon!

We have had a combination boiler installed along with a complete refurbishment of our cloakroom and bathroom. All the work has been completed on time, and to an excellent standard. Redstone plumbing started the work on the agreed date, and we were briefed on the various stages of the refurbishment so we could make alternative plans due to the nature of the work. We had several quotes for the refurbishment, and decided to choose Redstone plumbing because he arrived at the agreed time and listened to what we wanted to have done, also the plumbers merchant that he recommended were very professional.

After getting 3 quotes to have our central heating boiler changed from a gravity fed system to a combination boiler and completely replace all of the radiators, we chose Redstone. Paul came and impressed us immediately with his knowledge, answering all our questions and advising us accordingly. He arrived when agreed, and took just 3 days to complete the work. He was fastidious in his cleanliness and attention to detail, covering any carpets etc. before commencing his work. On completion he spent a long time explaining all of the controls with us and left us knowing that if we had any queries he would be only too happy to deal with them. We recommend using Redstone for all heating and plumbing work.

Paul came to quote which was very competitive, and we were immediately impressed with his enthusiasm and can do attitude.Paul started early on the day agreed and we found his team of guys informative and skilled in their relative trade. The project ran very smoothly and when we thought there was a problem, Paul handled it in a very calm and confident manner, which put our minds at rest. We had applied to the building control service with the council, to ensure that any work carried out was to the specification required. Paul had no problem with that. When the inspector came, he was more than happy with the work that had been carried out, and passed off the job. I find Paul and his team very hard working and trustworthy, and the work was carried out to a very professional finish and within a relatively short time considering the amount of work required. Very pleased with the result, and I would not hesitate to recommend him to anyone wanting a good quality of work.

Paul installed a new Worcester boiler for my grandfather and I could not recommend him highly enough. He took the time to answer all of my questions prior to the commencement of the work and provided a prompt estimate. His communication was first rate. He phoned the day before to confirm that we were still on for the installation and arrived as agreed on the day. He is friendly and polite and a pleasure to have a conversation with whilst also being professional at all times. The installation was completed in the agreed time frame, all tidying was done to a good standard and all waste was removed. He was very reassuring with my grandfather in making sure to tell him that if there are any problems or if he's not sure he's using the boiler correctly then he need not hesitate to call. All in all an excellent service and someone we will be using again in the future.

We have just had a new en-suite, main bathroom and downstairs cloakroom installed by Paul and his team and we have to say they look fantastic! Paul’s enthusiasm, energy and passion for his work are clearly evident from the moment you meet him. His forward thinking, superb organisation skills and communication meant that we knew what was going on at every stage. Everybody turned up as planned and did their job brilliantly. Nothing was too much trouble for them. Paul and his team (Terry, Chris, Paul, Les, Noel, Roger and Zac) have a work ethic that’s difficult to find these days and their attention to detail has really paid off. They finished on schedule and left everything immaculately at the end of every day. They were insightful and sensitive to the needs of our family adding that personal touch which raises them to another level completely. We would highly recommend Redstone Plumbing and Heating Ltd and shall definitely be using them again (hopefully in the not too distant future). Thank you Paul for making the whole experience such a positive and hassle-free one!

New boiler fitted in one day, despite minor flood when pump disconnected. Clatter from pump, when switched on - needed repair/replacing. Paul quoted for a repair. I subsequently found, and bought, a new pump for less than the cost of repair. Tried to contact Paul by phone and text to arrange for fitting of new pump, but received no response. The new pump has now been fitted by another plumber, who expressed surprise that no thermostat was fitted as part of the contract. Seemingly, that is now a legal requirement. I would also have liked to be offered the option of having a magnetic filter incorporated in the system. The boiler works well.

Paul and his team fitted a combi boiler for us which was completed on time. He provided us with details which we found re-assuring and put us at ease. Everything went to plan and we are impressed by the finished product. We had a new shower installed in the bathroom. We were amazed by the skill of the tiler as it is difficult to identify where the retiling was done.