Endorsed by Which?

Richard Thomas Conservatories, Extensions & Windows

5.0

103 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • orangeries
    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
103 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great New Orangery
Customer Service
Quality
Value
Great response from the team at Richard Thomas from the design and quote stage, the planning process and the project management of the build, right through to the completion of the new Orangery. High quality work across all trades with clear communication throughout. We would have no hesitation in recommending them
Customer in Hampshire Posted on 09/02/2026 , work completed 30/01/2026
Seamless experience from start to finish
Customer Service
Quality
Value
Completely seamless from start to finish. From the initial consultation there was no pressure or pushy sales approach, it felt genuinely collaborative with practical suggestions that always respected our budget. The build process itself was extremely well organised. A clear itinerary was shared weeks in advance and followed to the letter, so we always knew who would be on site and when, which made the experience far less stressful than expected. Every touchpoint was professional, organised and slick. I would highly recommend them.
Customer in Dorset Posted on 06/02/2026 , work completed 03/11/2025
An excellent job well done
Customer Service
Quality
Value
Richard Thomas were very professional from start to finish. From the initial visit and quote, to the installation and follow-up call, the men were hard working and courteous. I had my huge bay window replaced along with a new front door and new patio doors. All the work was completed within the timeframe given and really well done. I wouldn’t hesitate in recommending Richard Thomas.
Customer in Bournemouth, Christchurch and Poole Posted on 06/02/2026 , work completed 07/11/2025
A BRILLIANT COMPANY
Customer Service
Quality
Value
RT constructed a new orangery for us and we are so pleased with it. It has profoundly improved our property and we recommend RT without reservation. Their various craftsmen were to a man highly skilful, courteous, timely, informative and tidy. We could not fault them.
Customer in Dorset Posted on 17/01/2026 , work completed 04/12/2025
Professional and timely service from Richard Thomas
Customer Service
Quality
Value
Richard Thomas recently fitted new windows and doors for me, including a triple-track sliding door, and the whole project was professionally and punctually done from start to finish. I am very pleased with the results and would recommend them to anyone.
Customer in Dorset Posted on 14/01/2026 , work completed 19/12/2025
Great Service means Happy Customers
Customer Service
Quality
Value
We are the happy recipients of a Richard Thomas Conservatory, showcasing their expertise in design and construction. The project manager played a crucial role in overseeing the project, ensuring timelines and budgets were maintained. His leadership and attention to detail were instrumental in the projects' success. The Trades teams demonstrated excellent communication skills, making the collaboration smooth and efficient. Customer satisfaction was prioritized throughout, Richard Thomas Conservatories & Extensions has a solid reputation for delivering outstanding results, making them a reliable choice for anyone looking to add a conservatory to their property. I would recommend them to anyone wishing to experience first class attention and results.
Customer in Dorset Posted on 05/01/2026 , work completed 19/12/2025
Superb company…excellent team…result-great extension!
Customer Service
Quality
Value
We carefully researched the possibilities of having an extension to replace our ageing conservatory by inviting several companies to discuss the matter. Ben, the owner of Richard Thomas was one the people who engaged in discussion. He was immediately the most impressive. It was like discussing our dreams with a knowledgeable friend. He listened and made suggestions as to the best way of achieving our vision but at no time was he ‘pushy’…it was our ideas that he wanted to implement. He explained the process thoroughly and produced a plan of who would come, on what days, at what times. A short while later the surveyor came to review the situation and measure up. The measurements were sent to the manufacturer who produced each component already cut to size, labelled and ready for the construction. The team had the same hallmark as Ben… warm, friendly and immensely proud of their work. On the first day our conservatory was demolished, removed from our garden By the end of the week we had our new extension built, secure and weather proof. We went on holiday, Ben had planned around our arrangements, and then the team returned and did the electrics and plastering. Everything to a high standard, everything on time, everything made so easy for us. We have a tiny garden and ours is a difficult site but on each day all was left clean and tidy. We are absolutely delighted with not only the end result but with the entire process.
Customer in Hampshire Posted on 08/12/2025 , work completed 13/10/2025
Great investment - great job - thank you Richard Thomas!
Richard looked after us superbly, before, during and after we contracted them to redo our conservatory roof. Rob, Warren and the team listened carefully and took pains to ensure all was done on time and to specifications. The site team worked dilligently and efficiently, tidily and respectfully. I really couldn't have asked for or expected any more from them. Highly recommended and a pleasure to work with.
Customer in Bournemouth, Christchurch and Poole Posted on 06/11/2025 (Reviewer did not use service)
Great Company to deal with
Customer Service
Quality
Value
From start to finish, the service provided by Richard Thomas Conservatories was excellent. Every stage of the process from the initial consultation to the final finishing touches was handled with professionalism, attention to detail, and genuine care. The whole team were brilliant. The tradespeople were not only clearly experienced and skilled, but also friendly, polite, and respectful of our home. They turned up when they said they would, got stuck in, and did a fantastic job without any drama. Everything was left neat and tidy at the end of each day – no mess, no stress. The whole project was handled efficiently and on time. Communication was excellent throughout, and we were kept informed every step of the way. The process felt smooth and well-managed, with no hidden surprises or delays. We’re absolutely thrilled with our new hybrid orangery it’s transformed our home and we wouldn’t hesitate to recommend Richard Thomas Conservatories to anyone looking for top-quality work and a stress-free experience. If you're thinking about a conservatory, these are the people to call! Thank you again for such superb service.
Customer in Dorset Posted on 28/09/2025 , work completed 19/09/2025
Replacement conservatory roof
Customer Service
Quality
Value
We decided to replace our conservatory roof with a warm, insulated one. After obtaining three quotations and proposals, we considered the best option was Richard Thomas. The completed project confirmed that this decision was correct. The project was managed effectively, starting and completing as planned with no delays, with all of the trades following on after each other. The product is excellent, and the level of workmanship is the highest. A special mention to Eryk and Callum, who undertook the installation. They were so helpful, hardworking, and are a credit to the company.
Customer in Hampshire Posted on 25/07/2025 , work completed 18/07/2025