Endorsed by Which?

Richard Thomas Conservatories, Extensions & Windows

5.0

103 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Richard Thomas Conservatories, Extensions & Windows are specialists in bespoke design and the installation of conservatories, orangeries, glass extensions and porches. Professionals in the installation of Bi-Fold doors, windows and doors. Established since 2008, they have proudly constructed 100's of conservatories/extensions/orangeries in the local area, using their reliable & experienced teams of installers, builders & tradesmen.

Richard Thomas Conservatories, Extensions & Windows are tried, tested and approved! The offices located in Christchurch are open 6 days a week, so they are readily available to provide the customer service required for a smooth and professional experience.

“Richard Thomas Conservatories, & Windows honour, respect and serve every customer with transparency, experience, competitive pricing, in depth product knowledge and dedicated customer service. We have a committed and attentive team who take great pride in their work." Ben Slater, Director April 2016.

What we do

  • Conservatories

    • Conservatory repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Double glazing

    • Double glazing installation
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • orangeries
    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
103 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Work completed to a high standard
Customer Service
Quality
Value
From the first contact with the company to the completion of the work everything went very smoothly. The quotation for the work was very competitive compared with other companies contacted. Very pleased with the finished project and the standard of workmanship of the fitters who left the conservatory very clean and tidy on completion.
Customer in Dorset Posted on 31/05/2024 , work completed 29/05/2024
Conservatory, Windows & Door
Customer Service
Quality
Value
After having a conservatory built by Richard Thomas, we were so pleased with the result, we returned to them to fit our new front door and windows. A very reliable company with a great team, I would highly recommend them to anyone.
Customer in Posted on 28/05/2024 , work completed 28/05/2024
New Conservatory
Customer Service
Quality
Value
After a bad experience with a different company, I was anxious about finding someone else to do my conservatory. I’m so glad I chose Richard Thomas. I could not be happier with the all the work, from start to finish. Ben listened to what I wanted, kept me updated with dates etc until Kevin, the “nothing is too much trouble” project manager took over 😀. Everyone was polite, friendly and hard working. I can absolutely recommend Richard Thomas Conservatories. Thank you all so much ⭐️⭐️⭐️⭐️⭐️
Customer in Dorset Posted on 28/03/2024 , work completed 01/02/2024
New Orangery and removal of existing kitchen ready for new installation
Customer Service
Quality
Value
This company is outstanding. We were referred to them by an ex-employee, which is a good sign in itself. The orangery itself is excellent but we could have sourced the same one elsewhere. The difference is their people - their staff and sub-contractors were all brilliant - experts in their individual trades. We had no idea, for example, that there are people who just install lead flashings into brickwork for a living or who lay screed flooring. The whole project took 8 weeks including the XMAS break and they were only 2 days late, due to bad weather. My wife and I would recommend them 100%.
Customer in Dorset Posted on 08/02/2024 , work completed 08/02/2024
Replacement Conservatory
Customer Service
Quality
Value
Ben and the team were a pleasure to deal with. Ben's initial meeting gave me confidence that the company would do a great job and I have not been disappointed. They demolished our old conservatory and have replaced it with a lovely new one. I would highly recommend this company.
Customer in Dorset Posted on 25/10/2023 , work completed 25/10/2023
What a fantastic company,very professional with a brilliant team of tradesmen
Customer Service
Quality
Value
From the moment Ben(the owner of the company)came to see us we were impressed,he is very patient and VERY knowledgeable in what he does.He talked us through the whole process, answered all our questions and there were no hidden fees. When the guys started the work on the agreed day, they were brilliant. They cleaned up their mess every night and nothing was left at the end of the job. now that the job is finished it’s amazing. We had a glass roof on our conservatory and we have now have a new composite roof which regulates the heat inside the house amazingly well ,I would have no hesitation in recommending this company to absolutely anyone first class and brilliant.
Customer in Dorset Posted on 23/09/2023 , work completed 04/08/2023
Single storey extension
Customer Service
Quality
Value
We are very impressed with Richard Thomas and would highly recommend their services. We love our new open plan space following a single-storey extension with the ultra roof and removal of an interior wall. We were impressed with how tidy the site remained throughout the building work, staff and contractors were very polite and punctual. Ben our Project Manager kept us informed of time scales and was quick to respond to any queries. The timescale was adhered to and we were impressed with the care and attention to keeping the property safe and secure at all times. The contractors were working daily and the project pushed on without any gaps in the schedule.
Customer in Dorset Posted on 18/07/2023 , work completed 19/06/2023
4mx3m Hybrid Orangery Installation
Customer Service
Quality
Value
Richard Thomas were brilliant from start to finish, Ben visited us personally at the initial enquiry stage and was able to take measurements, design and price us there and then. Following confirmation of us proceeding with the works, everyone we have dealt with since has been professional, reliable and quick to respond to our emails. Dates and times were well communicated and at no point were we left in the dark about anything. Kevin the project manager was a pleasure to deal with and we are very happy with the work that has been done. I would definitely recommend Richard Thomas to anyone.
Customer in Hampshire Posted on 03/07/2023 , work completed 29/06/2023
Really professional, came in on time and on budget highly recommend
Customer Service
Quality
Value
Highly recommend, really impressed with the whole team from the owner Ben coming to do the pricing and design personally which was transparent and upfront to the project manager keep us up to date with timelines and professional workmanship of the builders and other tradesmen, we even had them do some work on the rest of the ground floor with no problem. The project came in on time and budget and we are thrilled with the results
Customer in Hampshire Posted on 13/09/2022 , work completed 01/09/2022
Excellent P-shaped orangery
Customer Service
Quality
Value
Amazing design, build and installation. Richard Thomas helped us through everything from the plans, the planning permission process and project managing all the trades to a successful completion. We are really happy with the result, and several friends have commented on how good the quality is.
Customer in Hampshire Posted on 03/08/2022 , work completed 27/07/2022
Excellent experience
Customer Service
Quality
Value
We have used Richard Thomas to complete two jobs for us - firstly a replacement conservatory and secondly a new double front door. Both jobs were completed in a timely manner and completely to our satisfaction. We love the conservatory which is now "orangery" style with lots of light and is a real addition to the house, replacing its cold and draughty predecessor. I think that part of the success of this company is the time and trouble taken to ensure that the customer has time to properly consider what they want - we certainly changed our minds through discussion and felt under no pressure to decide quickly. The installers in both cases were very professional, turned up on time, were pleasant while on-site and cleared up immaculately. We would have no hesitation in recommending this company.
Mary in Dorset Posted on 18/02/2022 , work completed 09/02/2022
Conservatory Extension
Customer Service
Quality
Value
This Orangery has transformed our house. It has increased the all-year-round living area drastically, whilst providing lots of light to the rest of the house. The whole project ran to schedule as planned in a very short time. So from digging foundations through to completion, minimised the disruption to us. The fixed price quote was very reasonable and we have been given a high-quality extension for this. Using a local trader for building this Ultraframe Orangery has been a good choice. All workforce were hard-working, polite, accommodating and very tidy. I highly recommend Richard Thomas and they would definitely be my first choice to use them again.
Customer in Dorset Posted on 22/10/2021 , work completed 15/10/2021
Replaced lounge window & installed new front door
Customer Service
Quality
Value
We had quotes from other local companies but this company impressed us the most. Andy Witherick the Design and Sales Consultant, and the team of fitters who installed the window and new front door were excellent and the installation was carried out to a very high standard of workmanship. Communication was excellent, and their office was a joy to deal as they are so efficient. We are so impressed that we are considering having a verandah replaced and Ben Slater came today to quote for the job. Having had this company do such a good job we have no reservations in recommending them.
Customer in Dorset Posted on 21/10/2021 , work completed 04/10/2021
A very reliable company - great quality, speed of work & customer service
Customer Service
Quality
Value
Friendly pre-sales, excellent communication throughout, well-organised, high standard of work, competent & friendly workmen (all trades - included window fitters, builder, plumber & plasterer). Genuinely nothing to fault - very impressed.
Paul in Dorset Posted on 21/06/2021 , work completed 03/05/2021
Fantastic Orangery built to exceptional standards.
Customer Service
Quality
Value
We initially chose to work with this Company by firstly visiting their excellent website and then secondly, after the first visit to our home by Ben Slater. Ben was spot on when he designed our Orangery, understanding our requirements and even those that we didn’t know we wanted or needed. Ben made us feel very comfortable and his professionalism was second to none, we felt secure with our decision to use Richard Thomas Conservatories. We were given a schedule of works and met the excellent Kevin Clark, our project manager. The project ran so very smoothly even though it was earlier this year when we had such cold conditions. At each new stage, a team of workmen arrived, always on time. they were all very polite, personable and specialists in whatever they were doing building our Orangery. At the end of each stage, which always flowed seamlessly, the site was left ready for the new team coming in. Each of the workmen worked with respect and kept the site clean. It is now June 2021 and am so very happy with how we use our new room, we absolutely love it! We use it as often as possible, it really is a well used extension to our home. Asking Richard Thomas Conservatories to design and build it has been a very happy experience right from the start with Ben and to the very finish.
Customer in Dorset Posted on 14/06/2021 , work completed 08/03/2021
Excellent experience with Richard Thomas Conservatories
Customer Service
Quality
Value
We could not be more delighted with the rear extension built and fitted by Richard Thomas Conservatories. From start to finish they made the whole process simple and pain free. Without exception the different trades and sub contractors were punctual, courteous and meticulous in their work. At the outset we were given a project plan with key milestones and dates. We were particularly impressed with the way that Kevin, the project manager, kept in regular communication with us throughout the process, thereby ensuring that all the work was completed on time without any hiccups. We would wholeheartedly recommend Richard Thomas Conservatories.
Martin in Dorset Posted on 13/02/2021 , work completed 13/02/2021
New conservatory
Customer Service
Quality
Value
Excellent company and would thoroughly recommend them to anybody. Competitive price, great design, on budget and constructed within the time schedule. We were guided throughout the process and various trades by their superb staff, especially Ben Slater and Ben Shepherd. The quality of finish and materials used are of the highest order. Very clean during the build and have a great back up service if required. No hesitation in recommending this company.
Customer in Hampshire Posted on 17/12/2020 , work completed 16/12/2020
Replace 16 Windows and 1 Door
Customer Service
Quality
Value
Neil, our installer during the week, was fantastic. My wife and I were so impressed with the quality of the windows and doors and the workmanship from Neil. We couldn’t have asked for the windows to look any better than they are, both internally and externally. Neil has made the windows look so good inside and, knowing how tight the plaster was against all the frames, he has finished them off so neatly. Yet again, Richard Thomas has improved the look of our house and we couldn’t be more pleased.
Customer in Dorset Posted on 02/10/2020 , work completed 02/10/2020
Excellent job, quick, courteous men.
Customer Service
Quality
Value
We are completely satisfied with our porch replacement doors & windows. The workmen were quick & tidy - taking all old stuff away. We chose this trader from 3 others we got quotes from, he included guttering & drain pipe omitted by others and was the cheapest quote. Couldn't be happier with outcome. Have had good comments!!
Dawn, Hampshire Posted on 09/12/2019 , work completed 09/12/2019
Very professional.
Customer Service
Quality
Value
Very professional accurate, a complex on top of my garage.
Dennis, Dorset Posted on 13/10/2019 , work completed 13/10/2019
Efficient & high quality.
Customer Service
Quality
Value
Richard Thomas constructed a 4m x 4.5m orangery and installed a new front door. All work was completed to a very high standard. All workmen were hard working, polite and helpful and were notably good at cleaning up after themselves. All work was of a very high standard and we are completely happy with the results.
Sean, Hampshire Posted on 11/09/2019 , work completed 11/09/2019
Very prompt and professional.
Customer Service
Quality
Value
Our conservatory is an excellent replacement for an old one. It was erected in two days by an efficient and friendly team with minimal fuss and effect on our lives. We are really pleased with the conservatory and would readily recommend Richard Thomas Windows.
Clive, Dorset Posted on 28/08/2019 , work completed 28/08/2019
Conservatory, fascia & guttering
Customer Service
Quality
Value
Richard Thomas provided excellent service from sales Ben Thomas through to all the workmen. Very tidy, always rang me the day before to give a time prompt and cleared up before leaving. Richard Thomas continually checked to ensure I was happy.
Sue, Dorset Posted on 16/08/2019 , work completed 16/08/2019
New conservatory roof - well done.
Customer Service
Quality
Value
Everything just as it should be. Good work by good workers.
Roger, Hampshire Posted on 15/07/2019 , work completed 15/07/2019
Excellent job
Customer Service
Quality
Value
Richard Thomas installed a new aluminium conservatory at my property. The quality of the service throughout and the final product was of the highest standards. All the various tradesmen were polite, clean working and very professional in their approach to the work. Communication was excellent. I would certainly recommend them and use them again.
Terry, Dorset Posted on 05/07/2019 , work completed 05/07/2019