Roofcare (Midlands) Ltd

John from Roofcare quickly came out to assess the problem, and soon realised what needed to be done. The phase of wet weather at the time & other work commitments, meant that it was difficult to schedule when the work could be started but before too the work began. John was very thorough in his approach, telling us exactly what had to be done, giving us photos of the problem & drawing diagrams . He gave us an estimate and the final bill did not go over this figure. The work turned out to be more complicated than he had hoped, exascerbated by a cheap repair job which the previous owners had arranged and poor work done by the company that had built the roof extension where the work was required. On the days the work was done John & colleague, worked hard over all the hours that were available and a couple of days after finishing John returned to ensure that tiles etc had settled OK. Overall work was done to schedule as far as the weather permitted. We had confidence in John, his work and in his explanations . He did his v best to explain about the work and was very approachable if we had any questions. After receiving the final invoice I was careless in making an online payment, getting one figure wrong leading to a significant over payment. I fairly soon realised this and quickly called John to let him know. Without any quibbles , within an hour or so we had received the amount overpaid in our account. This illustrates why he is a trader to be trusted.

We had gutter and down pipes replaced, water butts installed and fascia boards painted. Everything was satisfactory and done to time. If I have any more roof work to do I will call them again. I don't actually know about value as I didn't get any other quotes.

John at Roofcare is highly professional. From estimating, quotation to the quality of work carried out I am highly impressed. The work was carried out at the end of February/ early March and the weather was challenging. Never the less he worked tirelessly and safely to ensure the work was not impeded. An effective communicator able to give an honest assessment of what is necessary to restore the property and we are very pleased with the outcome which was completed to schedule including the organisation for erection and removal of the scaffolding. His sensitivity in dealing with neighbours in the adjoining property was also appreciated. I highly recommend his services and he will be my first choice for future services.

This was the second time I had called upon John at Roofcare Midlands, the first time being to fix a downpipe that was leaking at roof level. This time was to make a cooker hood vent watertight and replace various broken tiles. It can be hard getting a trader for small jobs such as these, but John was happy to do them. He took pictures of the various problems to show me as not everything was visible from ground level, which gave me confidence that the problems were genuine. I didn't feel under pressure to get anything done that I didn't want or need. Overall, I had a feeling that John is a very honest trader who can be relied upon to do whatever work is needed.

Prompt, polite and did what he said he would within the agreed timescale and price. My lead flashing had been poorly fixed back after a neighbour had some work done by some less than professional traders.

Very pleased with how thoroughly the work was carried out (and explained beforehand). Would recommend without hesitation.

Excellent work came got straight on with the job, was not scared of telling me what else may need doing in the future... excellent manners and cleaned up well... would not hesitate to recommend... excellent. Thank you.

Virtually a complete replacement of a flat garage roof which was in very poor condition. The work was done in a timely fashion and all equipment/rubbish swiftly removed with the exception of a skip, which was due to an unavoidable delay by the supplier. The original quote was honored despite an increase in the amount of work required to finish the job. I would definitely recommend Roofcare.