Smart Heating Edinburgh Ltd

David couldn’t have been more helpful and informative when he arrived after my boiler packed in over the coldest weekend this year. He was highly recommended by a friend. David was friendly, knowledgeable, submitting his estimate in writing the same day and was able to return 24 hours later to replace the boiler. I was so grateful for his prompt attendance. He left my flat as he found it taking away everything. I would highly recommend David and Mark his electrician to anyone reading this.

We had major problems with our central heating boiler some time after fitting a “Hive” control system. Our regular, excellent, plumber was totally defeated despite his best efforts. Smart heating were excellent they came, got their head round the problem and fixed it. They were a pleasure to have in the house too. The superb “Hive” control is back working again. As a “Which” member I can totally recommend them.

We were having problems with our boiler and some of the radiator pipework. We spoke to two companies but gained little clarity. However Smart Heating Edinburgh were different and from the initial telephone call with David some ideas were put forward and a home visit arranged. Various options explored and merits of each discussed and it was agreed to replace the boiler and some of the pipework. A detailed fixed price quote was given and accepted. The agreed work was undertaken over two days by David and Mark at the previously agreed price. As work was carried out we were kept informed of progress. Throughout this whole process it was possible to ask questions and advice and explanations were readily given. There was minimal disruption and work was carried out in a safe, tidy manner clearing up as work progressed. When finished the new boiler controls were explained and gas safety certificate issued. All in all glad we chose Smart Heating Edinburgh and would recommend to others.

I had Smart Heating do a job for me - three jobs really, change a radiator, service a boiler, and sort out a jammed mains valve. Two people attended, and both worked quickly and cleanly, answered any questions I had, did a thorough job, and were very respectful It's the second time I've used them and both time the experience has been the same.

We recently moved house and got Smart Heating to install our new boiler. We had used Smart Heating for our previous home and had no doubts about getting them back. David and Mark provide an excellent service, one that is second to none. They were prompt and professional from the initial meeting right through to the install. After the boiler was installed they cleaned up and stayed to talk through how it worked and answered all of our questions. If you need a new boiler, get Smart Heating. You won't be disappointed.

Smart Heating had carried out an earlier small piece of work for us very satisfactorily so had no hesitation in contacting the company when our elderly boiler and heating system began to cause trouble. David and Mark responded quickly surveyed the system talked us through our options and then provided a written quote outlining in detail the work to which we had agreed. This included the installation of a new boiler and unvented cylinder the removal of an old hot water cylinder and shower pumps together with a power flush and simplification of the existing pipe layout. They arrived promptly on the chosen date and completed the project within the promised three days and budget. We are very happy with our new system which has worked from day one without any problems. They are professional quiet clean tidy pleasant and efficient workers. Like previous reviewers have absolutely no hesitation in recommending them on the basis of our experience.

David and Mark installed two large vertical radiators in our sitting room. All completed within timescale and budget (fixed price quotation). These guys are good listeners and have a very ‘can-do’ attitude, meaning that they work round any problems that arise without complaint. High quality workmanship and thorough cleaning up afterwards. Probably the best service experience I have had so far (aged 70!) with sensible prices as well. TBH I cannot recommend these guys highly enough.

David and Mark are the best professionals I have ever had doing work in my house. Their skills, cleanliness, time-keeping and efficiency were most impressive but most of all they perfectly fulfilled all their pre-job promises and at a reasonable price. I have no hesitation in recommending them wholeheartedly and without a qualm.

When British Gas Homecare failed to deliver again weeks after the initial fault was reported, we were advised to contact Smart Heating. What a contrast: ONE phone call, ONE email and the solution was in capable hands. David turned up at the agreed time, addressed the anticipated peculiarities our property threw up and installed the new boiler without any delay. He gave clear, concise instructions about operating the controls and left us with heating and hot water again. Have no hesitation in recommending them to others and would certainly use their services again ourselves.

Mark and David from Smart Heating Edinburgh installed a new Worcester-Bosch boiler for us on the 12th January 2022. We found them to provide a professional, friendly service all the way through from the initial quote for the work and during the boiler installation. They answered all our questions, provided advice and gave instruction on the new boiler and the Hive wireless thermostat. Communication with them was very straightforward (email and follow up with a phone call where required) and they were quick to respond. We're really happy with the new boiler and would heartily recommend Smart Heating Edinburgh to anyone looking to employ the services of a heating engineer.