Smart Heating Edinburgh Ltd

We highly recommend Smart Heating. They replaced our old boiler and we are very pleased with the work. They dealt with some unexpected issues during the installation very calmly, nothing was a problem to them and they kept us informed about the progress of the work. Smart Heating are professional, helpful and friendly. We will use them again.

We have just had Mark and David replace our old-style boiler for a combi boiler and relocate the boiler to another part of the house Nothing was too much bother to these guys as they carried out the work with great efficency and tidiness with everything being explained to us as they progressed We are very pleased with the job they have done for us and would have no hesitation in highly recommending Smart Heating to anyone

Dave and Mark were great—came over within an hour of requesting a quote after our boiler quit on us and talked us through various options (including the option to not go with their service and check to see if the issue was covered under warranty by the manufacturer). On the day of the install they arrived right on time, were communicative and friendly, and wrapped everything up the same afternoon. We'll be using them again for future upgrades and services and definitely recommend Smart Heating Edinburgh.

Gas boiler central heating system developed faults, Christmas Eve! By Boxing day the heating system had broken down. British Gas were unable to get an engineer out and Worcester Bosch recommended a number of accredited engineers. I read some reviews here on Which? and called Smart Heating Edinburgh Ltd. David took the call and couldn't have been nicer or more understanding. He took some details, asked for photos to complete pre-visit assessment and picked up parts on his way to his first job of the day (28/December - a public holiday!). He phoned before heading out to us, when he arrived he was fully prepared. The job was completed within an hour and left us with working heating. A totally professional job. Excellent!

I can’t recommend Smart Heating Edinburgh enough, they fitted Nest thermostats to our old boiler a few years ago and I called them again when our boiler needed replaced. We had a bit of a complex job as our old boiler was so old that we couldn’t put the new one in the same place (because of regulations). They spent ages at our property deciding the best way to install the new one, and considering all the options. I felt reassured that we were getting the best solution. They also identified a water pressure issue we’ve had for over 15 years, other plumbers got round it by installing pumps and other work arounds, but these guys did a proper investigation, found the issue and resolved it. The worked fast, and left the place very tidy. I will definitely use them in the future.

I've used Smart Heating over the past 6 years for various jobs - annual boiler service, combi-boiler repair, and a gas cooker installation. Mark and David are brilliant - responsive, reliable and always provide clear communication and advice. Very reasonable rates as well. They are my go-to recommendation for anyone needing a gas or heating engineer in Edinburgh.

It was time to upgrade our 20 year old radiators, some of which were leaking, so gave Smart Heating a call to provide a quote for us. We have dealt with them for a few years now, they replaced a Baxi Bermuda back boiler for a new Worcester boiler and have serviced this yearly for us. As we were really impressed with the professionalism and friendliness of both David and Mark we had no hesitation in asking them to quote for us. Once again we have not been disappointed. The changeover was smooth, clean on time and within budget. I highly recommend Smart Heating.

We initially used Smart Heating a few years ago to replace our boiler. Due to the great job they did we have used them to do other jobs e.g. replace radiators etc. Mark and David are excellent, punctual and efficient. Would highly recommend them.

Absolutely delighted with our 9 new radiators, new boiler and newly installed full central heating system! Mark and David have done such a great job - winning the battle against the debris under the floorboards left by Victorian building techniques! We were very happy with their advice on which radiators and boiler to choose and were impressed with the level of communication and customer service throughout the job. We would be more than happy to use Smart Heating in the future and to recommend them.

Following a leak in our hot water tank, we arranged for a few different companies to come and replace our old boiler and system with a new combi boiler. David arrived to give the quote at the time arranged, and provided the quote to us the same day. This was one of the more competitive quotes, but what gave me most confidence was the fact that he dug around under our kitchen units to fully understand the pipework we had so that he could give a firm fixed quote for the work. The other quotations hadn't done this, and noted that there could be extra costs if more pipework was needed. David and Mark arrived a few days later on schedule to do the work. It was anticipated to take two days, but they were able to start half a day earlier than anticipated, so were done in a day and a half. The work was really neatly done which is always a good sign of quality work. Whilst here they also did a couple of other jobs for us, such as plumbing an outside tap and fixing some values on radiators and a sink. We're now left with a new combi boiler, Hive smart control, and a nice neat installation. We'll certainly be getting them back next year for the annual service. Thanks!