SPS Timber Windows Limited

We used SPS to double glaze an existing sash bay window in our kitchen. They copied the original period mouldings of the windows and the surrounds perfectly. The workmen were efficient and professional and cleaned up at the end of each of the 2 days' work. We are extremely pleased SPS's window and the company's service generally.

SPS fitted a new 3-part bay sash window to our Victorian property. The experience was entirely stress-free from the initial meeting to the windows being completed. From keeping the dust to a minimum to ensuring the final decoration matched perfectly with the room they were fitting into. You may have a wait a long time to get them in but the wait is well worth it.

SPS replaced all the windows in our Edwardian house. They have matched them perfectly to the old style. From start to finish the whole experience has been professional and problem free. The installation was fast, clean and stress free. There were no hidden costs and they redecorated any small areas of damage post installation. We have had many words of praise from other professionals and neighbours. It has made such a difference this winter not to have cold draughts. to be fully recommended

SPS replaced all the windows in the front of our house including replicating ten Edwardian stained glass fanlights in double glazed units (something which several other reputable firms said could not be done). The end result is precisely what we wanted and the foundation for that was the care they took in understanding our needs and setting out a very precise specification of what they planned to deliver. The only material downside was that they had some scheduling problems which meant the whole job became somewhat protracted. However, this was offset by good communication (not normally a strength of the building-related trade) about the nature of the problems and by ensuring that we were open to the elements for the minimum time possible. Their installers were friendly, efficient and impressively hard-working. We have more windows to replace later this year and will be asking them to quote.

SPS replaced 6 windows in my house before Christmas. From initial visit to completion of the job the communication was clear, detailed and speedy. The quote was most comprehensive and carried out exactly. The men who did the work were excellent - everything was covered in dust sheets; they turned up daily on the dot; I felt i could trust them completely and gave them a key so that I could get on with my life; they were most tolerant of the dog; once the windows were fitted they were cleaned and the woodwork was filled and repainted; the small amount of colateral damage which was done to the walls surrounding the windows was removed using the original wall paint. At my request they also rerouted the phone and TV aerials while the windows were out. They worked hard, were very helpful, mobile phone calls were minimal and they were all very pleasant. They even played Nina Simone one day - marvellous. On the Thursday before Christmas the last and much the largest window (sliding doors for the patio) was to be fitted. The old one was removed, but on arrival the new one proved to be significantly too tall. it was taken back to the workshop; the large hole was boarded up overnight; the new window was cut down to size overnight and replacement glass was obtained in order that it was completed on the following morning and installed by the end of the next day Friday. I believe that one of the men had to delay his departure time for his Christmas holiday - he couldn't have been nicer about it. We all make mistakes - it's how they are resolved that counts and they couldn't have done a better job. The windows themselves are beautiful and i'm thrilled. Where appropriate they are exact copies of the original victorian sash windows.The original ones had had secondary glazing fitted but I can tell that the heat retention in the area near the windows is now a great deal better. I can also open and close them with ease for the first time. I'm soon going to measure up for the remainder of the windows to be replaced by them - I think that tells you everything

I agree with all the other reviewers. We used SPS Windows to replace 7 sash windows in an old Victorian property and to build and fit French doors. The quote was middle-of-the-range. Excellent workers, communicating well with us, left the property clean and tidy, and worked efficiently within the stated time frame. We had a problem with the new doors (after a week, they didn't open properly). When we told them, they came back immediately and fixed it; now 6 months later, we have had no further problems. Recommended.

SPS' design and installation of my new French windows was an entirely stress-free experience. They were friendly and attentive to my requests for particular features, meticulous in supplying drawings and written estimates; they kept to their predicted timetable and there were no hidden extra costs. The product is of high quality and the installation process was impressively well managed and rapid, including one or two followup visits to check on details. Dust was kept to a minimum and as promised the paintwork around the installation was fully restored. If all service providers were this good life would be a lot sweeter. Highly recommended.

SPS give extremely good customer service. They are efficient, responded swiftly to my queries and kept me updated on progress at every stage. As I was having windows repaired to a property that I let out (and is nearly 200 miles away from where I live) this consistent, clear communication was very reassuring. I would say that in terms of price, SPS are mid range, but in terms of quality they are at the very top of the class. Because of planning regulations I had to replace my windows like for like, so I didn't want to risk any problems by going with a low quality option, I also didn't want to have to get them redone again in a few years time. The results are great high quality windows that are guaranteed for 10 years and conform to all of the building / FENSA regulations. I would have no hesitation recommending them to anyone, they are based in SW18 but it was no problem going to N1.

Used SPS about 2 years ago in the old flat [see previous review] and they did such a good job that we got them back to the new house to replace all the horrendous windows and doors that had been done by a previous builder. We got three quotes two for new windows, one for repair. SPS costs were in the middle. We had to wait quite a while as they were so busy, but a helpful team came and installed, they worked SO hard to get us done before the snow last year. In a time of bad workmanship seemingly being the norm, this is a refreshing change. Their doors and windows have changed the whole quality of the house. It give us great pleasure now to have no gaping gaps in the front door frame, no drafts, we can open and close the windows to air the house and we are secure. What a difference it makes. Thank you SPS.

I saw one of SPS Timber Windows vans locally in Raynes Park and called them to discuss the installation of new bespoke, double glazed timber French doors for our house. We had already had 2 quotes from other suppliers, but SPS was by far the most competitive (not cheap still, but you certainly get what you pay for!). Now the installation is completed we are really happy we used SPS for our project, and even our builder, who normally works with another supplier, was really impressed. The whole process from initial site visit to delivery went really smoothly, and the people we dealt with were very professional. By using SPS I was able to design the doors exactly like I wanted them. Also, the doors are manufactured nearby (I even had a chance to take a glance in their workshop), so the lead time was much shorter than you would normally expect, and SPS made every effort to work to fit in within our building project. I also like the fact that we only had a little deposit to pay with the balance all paid post installation, once the client is 100% happy. A big thumbs up and I would not hesitate one second to recommend this company.