Endorsed by Which?

Sun Smart UK Limited

4.9

13 Reviews

Opening Hours
Today - 09:00–12:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–12:00
  • Sunday - Closed

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About

TRUSTED installers proudly serving homeowners, farms, sporting locations, community centres and businesses throughout East Anglia.

We are passionate about providing excellent customer service. We believe in putting our customers first, our friendly and welcoming team is committed to doing just that. We believe in doing what is right for our customers and our planet, and always follow through on our promises. Our values of respect, community, and teamwork are an essential part of everything we do.

Our people stands us apart from our competitors. We are people - people, each of us understanding that our clients value service, that for each, thoughts of investing in solar power was a seed planted in their mind by something they watched, conversed about or read in a magazine, we take our responsibility seriously to nurture that seed with accurate and detailed surveys, information, custom solutions and present to you in a fun and engaging way to make your solar journey an informative and enjoyable one.

What we do

  • Renewable energy

    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
13 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Battery installation. Good job well done !
Customer Service
Quality
Value
I had battery installation to increase capacity. Care was taken to ensure that the new batteries matched the existing batteries. Steve’s team moved the batteries I already had from my loft to a safer place in my utility room. In addition they installed a further set of batteries to increase capacity. The guys undertaking the work were very professional, their work was clean and tidy, with thoughtfulness about running cables etc. All work was undertaken at the agreed time and the cost was extremely competitive. The batteries are up and running and Steve has been in touch on two occasions to check that I am happy with the work and outcome. Excellent service which I highly recommend.
Customer in Suffolk Posted on 09/04/2025 , work completed 10/03/2025
Great service
Customer Service
Quality
Value
We bought this house in 2016 and it's been a disaster. We've spent an awful lot of money repairing it. We had 12 solar panels fitted by a different trader each with their own microinverter and one of them went out. The trader came around to remediate the issue and told us the inverter was out. It appeared that the inverters were supplied free under the guarantee. When the trader said he could fit them for us, he wanted a lot of money to reinstall the inverter and he wasn't confident on fixing the issue. I started to try and find someone who might try and fit them for us. Most of the traders I reached out to were only interested in fitting them, not repairing them. I reached out to Sun Smart and they came really quickly. He explained it wasn't really his field but explained he'd come out to have a look. He gave me a full lesson on solar panels which was really helpful. The original trader declined the fitting but would supply the inverters. Steve from Sun Smart offered to come over and fit the new inverters. He billed quarter of the charge of the original installers. Steve is the owner and I take my hat off to the guy. I've not had the same level of service from other traders.
Which? Trusted Traders Consumer Posted on 07/04/2025 , work completed 01/04/2025
High quality work. Very satisfactory
Customer Service
Quality
Value
A domestic job to bring house wiring up to modern standard from the obsolete bakelite-style fuse board, dangerous socket wiring and inadequate numbers of sockets, lights and garage wiring. Also pre-work to make the property ready in advance for solar panels, inverter and battery (requiring their own space in a modern breaker panel). I was very pleased with the quality of the work, and I was also very impressed by the communication. I was kept up to date with each step with extensive photographs. An EICR was also part of the work. In the planning of the work, I was advised with several suggestions that would make work better and more logical. The placement of the sockets was not exactly right when initially completed (perhaps I was not explicit enough) and the team listened, and adjusted the positions so that everything was precisely as desired. This step was particularly impressive; I have employed trades in the past where the communication was not good enough. Getting the right paperwork completed is also valuable. It's great to get domestic work done where the team really want to get it all exactly right and I would recommend this team, and employ them again, without hesitation. I should add that the team were extremely tidy and even went to speak to the neighbours to prepare them for the imminent loud noise (drilling etc). Not the cheapest option, but a great example of how it is worth paying the proper price to get proper work.
Customer in Suffolk Posted on 05/03/2025 , work completed 27/02/2025
E.V Charger Installation
Customer Service
Quality
Value
Steve was very helpful from the start of the process to the end. Of the several quotes I obtained, the sun-smart one was the best and most comprehensive. Installation was carried out efficiently with the electrician making sure everything was working correctly before he left including the app. They made sure everything was left tidy as well. We had a follow-up call from Steve a couple of days after the Installation to make sure we were happy with the work carried out and the Installation. We would recommend to anyone looking for a professional car charger install.
Customer in Suffolk Posted on 04/01/2025 , work completed 31/10/2024
EV Charger installation - Nice to deal with people not algorithms
Customer Service
Quality
Value
Efficient from first enquiry to day after installation (and hopefully in the future - if needed). Well supervised engineers who answered my many questions! Job finished in good time and thorough instructions for use. Very tidy workers who cared about the customer experience. Energy supplier may offer their own (sub-contract!) installation but customer service may get 'lost in translation'. Price agreed from the start and maintained. After sale advice about car charging and energy suppliers given by M.D. Steve, including helping me to get a £50 credit from new energy supplier.
Customer in Suffolk Posted on 22/08/2024 , work completed 22/08/2024
EV charger
Customer Service
Quality
Value
From first contact with Steve everything was done with politeness and efficiency. I was kept up to date and the fitting of the EV charger was done to fit in with my requirements. On the day I was given a time that was kept to and the workmen were polite and worked tidily. The whole job was completed in under 3 hours.
Customer in Suffolk Posted on 22/08/2024 , work completed 21/08/2024
Installation of 3 electric car charging points
Customer Service
Quality
Value
The work involved digging a trench and installation of the pedestal charging points and connecting to the main electric board inside the building. The work was done efficiently, and the area was made good after completion and I cannot but praise the manner in which all the tasks were done and completed.We are a block of flats in a complex and none of the other flat owners were inconvenienced at any time I do recommend the company to anyone wishing to use their services.
Customer in Suffolk Posted on 20/04/2024 , work completed 09/04/2024
Endorsement Reference
Customer Service
Quality
Value
Clean, tidy, well finished and answered all questions confidently
Which? Trusted Traders Consumer Posted on 25/03/2024 , work completed 12/03/2024
Endorsement Reference
Customer Service
Quality
Value
I've had solar storage batteries system fitted Steve is very knowledgeable and very good at his job
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 20/05/2023
Endorsement Reference
Customer Service
Quality
Value
Solar panels and inverter installation 4kw. Work was carried out extremely professionally and within the time frame advised by Sun Smart UK Limited. We had a problem neighbour and Steve managed their expectations well to get the job done without any issues. We are very much enjoying watching the meter stop, go backwards and say no charge to our energy supply. Thank you.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 01/09/2023