Endorsed by Which?

Sun Smart UK Limited

5.0

9 Reviews

Opening Hours
Today - 09:00–12:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

TRUSTED installers proudly serving homeowners, farms, sporting locations, community centres and businesses throughout East Anglia.

We are passionate about providing excellent customer service. We believe in putting our customers first, our friendly and welcoming team is committed to doing just that. We believe in doing what is right for our customers and our planet, and always follow through on our promises. Our values of respect, community, and teamwork are an essential part of everything we do.

Our people stands us apart from our competitors. We are people - people, each of us understanding that our clients value service, that for each, thoughts of investing in solar power was a seed planted in their mind by something they watched, conversed about or read in a magazine, we take our responsibility seriously to nurture that seed with accurate and detailed surveys, information, custom solutions and present to you in a fun and engaging way to make your solar journey an informative and enjoyable one.

What we do

  • Renewable energy

    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
EV Charger installation - Nice to deal with people not algorithms
Customer Service
Quality
Value
Efficient from first enquiry to day after installation (and hopefully in the future - if needed). Well supervised engineers who answered my many questions! Job finished in good time and thorough instructions for use. Very tidy workers who cared about the customer experience. Energy supplier may offer their own (sub-contract!) installation but customer service may get 'lost in translation'. Price agreed from the start and maintained. After sale advice about car charging and energy suppliers given by M.D. Steve, including helping me to get a £50 credit from new energy supplier.
Customer in Suffolk Posted on 22/08/2024 , work completed 22/08/2024
EV charger
Customer Service
Quality
Value
From first contact with Steve everything was done with politeness and efficiency. I was kept up to date and the fitting of the EV charger was done to fit in with my requirements. On the day I was given a time that was kept to and the workmen were polite and worked tidily. The whole job was completed in under 3 hours.
Customer in Suffolk Posted on 22/08/2024 , work completed 21/08/2024
Installation of 3 electric car charging points
Customer Service
Quality
Value
The work involved digging a trench and installation of the pedestal charging points and connecting to the main electric board inside the building. The work was done efficiently, and the area was made good after completion and I cannot but praise the manner in which all the tasks were done and completed.We are a block of flats in a complex and none of the other flat owners were inconvenienced at any time I do recommend the company to anyone wishing to use their services.
Customer in Suffolk Posted on 20/04/2024 , work completed 09/04/2024
Endorsement Reference
Customer Service
Quality
Value
Clean, tidy, well finished and answered all questions confidently
Which? Trusted Traders Consumer Posted on 25/03/2024 , work completed 12/03/2024
Endorsement Reference
Customer Service
Quality
Value
I've had solar storage batteries system fitted Steve is very knowledgeable and very good at his job
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 20/05/2023
Endorsement Reference
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Quality
Value
Solar panels and inverter installation 4kw. Work was carried out extremely professionally and within the time frame advised by Sun Smart UK Limited. We had a problem neighbour and Steve managed their expectations well to get the job done without any issues. We are very much enjoying watching the meter stop, go backwards and say no charge to our energy supply. Thank you.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 01/09/2023
Endorsement Reference
Customer Service
Quality
Value
Sun Smart UK Ltd replaced our power inverter with a far more efficient model and connected a new battery to the system. They were punctual, fast, very efficient, clean and tidy in their work. Most importantly the equipment provided has increased our energy efficiency significantly and I would not hesitate to recommend Steve and his team.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 05/04/2023
Endorsement Reference
Customer Service
Quality
Value
large solar panel and battery works
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 01/10/2023
Endorsement Reference
Customer Service
Quality
Value
We had a Zappi EV charger fitted. From initial quotation through to the completion of the installation we had good communication and information. The work carried out was very tidy and all appropriate documentation was provided including Building Control paperwork essential if you go on to sell your house to a new owner. As soon as installation was completed we were guided through the apps to use to control the EV charger remotely. Subsequent usage has been straightforward and there have been no issues. We would recommend Steve and the team to other potential clients.
Which? Trusted Traders Consumer Posted on 21/03/2024 , work completed 08/02/2024