Sussex Solar Ltd

Sussex Solar have been a delight to work with from the initial enquiry through to the completion of the installation. The original enquiry based on purely my supplied requirements and details produced an initial illustration design and cost estimate. That evolved as more details were understood but the final pricing was met. At every stage of the process, Sussex Solar keep me fully informed of every step including accurate lead-times and on-site attendance. Their timekeeping was impeccable considering they are based 50 miles distant and they treated my property with respect at all times leaving it as they had found it. It is early days to report on the performance of the installation but I have no doubt that it will live up to the projections. Bearing in mind the increased interest in renewable energy and the associated enquiries I can only complement on the company for their responsiveness which is a quality I value highly and wish others would/could emulate.

Sussex Solar have just installed a twelve kw Vaillant air source heat pump to replace our gas boiler. Advice, planning and execution of the job all excellent. We have in fact used Sussex Solar for a number of jobs over the years (first, solar thermal about fourteen years ago, then a PV system about twelve years ago, and now the heat pump). In each case they gave good advice, designed a robust system, and installed it to a high standard. The few items of servicing that have been necessary have also been handled well. I highly recommend them for the range of products and services they offer.

Sussex solar finished my 5kwp solar installation just before xmas 2021. I found dealing with Sussex Solar to be simple and pleasant from inception to completion - the office team provided great communications for all my little questions in a very timely manner. Sussex Solar were the only company to respond with a design capable of fitting 15 panels upon the roof of my new build garage, providing a significant increase in capacity to just under 5kwp. As with many new build projects, coordinating suppliers and contractors in these times is a challenge, Sussex Solar were very flexible about fitting in around my roofer, which I very much appreciate. Installation of the in-roof trays and panels (when the day finally arrived), was quick and painless and they were happy to await the final electrical connection before commissioning the inverter and panels. I'd recommend speaking with Sussex Solar to anyone considering PV renewables, I'm very happy with the end result.

We were very satisfied with the work carried out by Sussex Solar. The installers were efficient, courteous, punctual and left the premises in a clean and tidy state.

The installation was a very smooth operation from start to finish. Sussex Solar maintained the highest level of personal service throughout. First impressions inspired confidence and everyone we dealt with was courteous and knowledgeable. The works were completed on schedule and the budget adhered to. Everyone on site was as courteous and pleasant as the office staff, and the work was carried out professionally and with minimum disturbance. As regards aftercare, we received all the relevant paperwork surprisingly quickly. To date, all is functioning extremely well. Sussex Solar are highly professional and deliver an outstanding standard of personal involvement in the project, which we appreciated. We would recommend them unreservedly.

From the first site visit to final installation Sussex Solar did everything as promised. A real quality job and fairly priced. Nice, honest, flexible people to do business with. Their scaffolding contractors were polite too. Would not hesitate to recommend.

We have been very happy with the service from Sussex Solar from the planning of our system through to installation. Andy and the team really know what they are doing. I would not hesitate to recommend Sussex Solar to others.

We had an air source heat pump installed seven years ago, and have been delighted with it. The company that installed it, and the panels, no longer service this area, but I was fortunate enough to find Sussex Solar in my area. They came to service the system in 2019 and I took out a contract with them so that they would come out if there were any problems. They have just done another service, taking great care because of the current lock-down. Dom and Fraser needed access into the loft, but the light was not working. They had torches but offered to clamber across the loft to fit another bulb for me. I have always enjoyed professional and friendly service from this company, and as I hope to downsize, I shall certainly want them to install solar units in the next house.

Our old heating system required replacement, and following less than satisfactory service from our previous contact, we decided to search for someone more local to install our new Air Source Heat Pump. From initial contact, through a very detailed survey and quotation, to installation of our new system, Sussex Solar provided exemplary service. The job was carried out to the agreed schedule (in fact earlier than quoted due to a change of plan elsewhere) and for the price quoted. Sussex Solar were pleased to answer all our queries in a timely and professional manner - no question was ever too silly! The post installation data pack was well put together with all the information required assembled in one place. I would unhesitatingly recommend this company.

Sussex Solar completed installing PV solar panels for us last week, and we are extremely pleased with the whole process from the initial consultation to the final testing. They are a small Horsham family company, very efficient, very friendly and very competent. We have no hesitation recommending them to anyone else wishing to install renewable energy systems.