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Trusted Traders

Sussex Solar Ltd

Logo on white
Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed
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4.9

16 Reviews

About

We are a long-established, expert renewable energy company and have been operating since 2004. We install solar PV panels, Tesla Powerwall2 batteries, air source heat pumps and solar thermal (hot water) systems. We also provide a comprehensive maintenance and repair service. Based in Horsham, West Sussex we are known for our technical expertise, high standards of workmanship and excellent customer service. We preserve our great reputation by never subcontracting our work to others and we keep our installations to a geographical area that we know we can support with ongoing service.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Solar panels
    • Home energy analysis
  • Electricians

    • Electrical testing services
    • Electrical installations
  • More Services

    • tesla powerwall
    • energy storage
    • solar pv
    • solar thermal

Customer reviews

Reviews summary

4.9
16 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Superb mending of our solar system for water heating
Customer Service
Quality
Value
Andy did an amazing job, including climbing over our roof to replace 2 things on our panels. Totally, totally recommend him.
Jimmy Girling07/08/2018
Very satisfied Solar PV customer
Customer Service
Quality
Value
Installation of 16 Solar PV panels. Sussex Solar carried out the work efficiently, neatly and in a friendly and professional manner.
Which? Trusted Traders Consumer22/06/2018
Excellent company.
Customer Service
Quality
Value
The work carried out was a service and fluid change to our hot water solar collector heating system. The work was carried out efficiently, promptly on the date of the appointment and with no resulting mess or inconvenience. The Sussex Solar engineer was very polite, courteous and helpful by explaining the system,which was completely new to me, telling what was necessary to operate the equipment (basically nothing) but if we had any problems, which he did not anticipate with our set up, we were to call him and he would assist as soon as possible. The whole experience with Sussex Solar, from initial contact to completion and payment of the invoice, was entirely satisfactory throughout. We would not hesitate to recommend this company for any Solar panel that was required.
Bon Jolly24/05/2018
Very prompt and efficient
Customer Service
Quality
Value
Our premises had a failure with an air source heat pump system and we had been badly let down by the original engineer after nearly 4 weeks of waiting. The Sussex Solar response inspired confidence, sending out relevant information by email within minutes. When requested, they attended at the earliest opportunity and identified the problem. Within 4 days they had ordered the part from the manufacturers and fitted the replacement - coming out on a Saturday to do so. A first class service.
Fishbourne Church Hall06/05/2018
Knowledgeable, friendly and efficient - highly recommend
Customer Service
Quality
Value
Sussex Solar have been extremely helpful and efficient in all communications I have had with them. My ASHP was fitted by another installer a few years back but when it broke they couldn't make it out for a while. Andy was recommended by a neighbour and was there the very same day and had it fixed and working within the hour! He was knowledgeable, friendly and efficient. Also gave me helpful advice on running the system that our initial installer never did. I would highly recommend him and will be using him from now on for our annual service.
Alex G, .13/04/2018
Great Service
Customer Service
Quality
Value
I had a number of faults with my solar water heating system, some of which had been poorly rectified by another company in the past.Andy from Sussex Solar carried out a service visit within 48 hours of my contacting them.All of the faults I identified plus some I was unaware of were dealt with & a complete service of my system was carried out during his visit.My system is literally as good as new & has not worked so well in a couple of years.I have already recommended Sussex Solar to a neighbour as I am so pleased with their workmanship & punctuality.
Roger, Middleton -On-Sea, Which? Consumer10/04/2018
Excellent service from Sussex Solar - knowledgeable, professional and very responsive.
Customer Service
Quality
Value
If you’re thinking of solar and renewable energy then you absolutely must contact Sussex Solar. Back in 2015 they installed all of our domestic solar panels and associated equipment - a total of 7.9Kw of generation capability. This month (March 2018), they have been back to install a new Tesla Powerwall 2 battery. We are really delighted with all the work that Andy and his team have delivered. They have given us excellent service - from the early discussions about planning the installation, through to the installation and commissioning. They have clearly been in the business of renewable energy and solar for many years and they bring a very friendly, attentive and pragmatic approach to their work. There is inevitably a fair degree of paperwork involved in registering your solar installation with a Feed in Tariff provider. Andy has a very clear and simple approach to support you through the process and so it has felt incredibly easy to register and maintain our Feed in Tariff. I believe that Sussex Solar are one of the first firms to be accredited by Tesla to install their Powerwall 2 battery, which gave us a lot of confidence in their ability to install our new battery. This installation has gone very well and I would recommend anyone with solar panels to consider the Tesla battery. In summary, we have had great service from Sussex Solar and feel very supported by them. We have no hesitation in recommending them to other people.
Andrew of Sussex16/03/2018
First Class & Friendly Service
Customer Service
Quality
Value
We had a number of companies come out to discuss installation of an Air Source Heat Pump. Andy was the only one who explained everything in layman's terms, answering all our questions with great knowledge. Installation and after service have been first class. We would have no hesitation in recommending Andy and Sussex Solar to anyone.
Fitzses14/03/2018
Excellent in every way
Customer Service
Quality
Value
I can not recommend this company highly enough. The friendliness and quality of service, expertise, reliability and product are outstanding. Very pleased with the several projects Solar have carried out for me. Solar hot water. PV panels and follow up work. Solar storage battery installation.
Allan13/03/2018
Faultless service
Customer Service
Quality
Value
Mending and correctly adjusting an air source heat pump installed by another. Came on a Saturday in cold snowy weather when we had no heating. Great service and very professional.
Which? Trusted Traders Consumer03/03/2018