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Sussex Solar Ltd

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5.0

48 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday - Closed

Organisations and Awards

Aug 2019

About

We are a long-established, renewable energy company and have been operating since 2004. We install solar PV panels, Tesla Powerwalls, heat pumps and solar thermal (hot water) systems. We also provide a comprehensive maintenance and repair service. Based in Horsham, West Sussex we are known for our technical expertise, high standards of workmanship and excellent customer service. We preserve our great reputation by never subcontracting our work to others and we keep our installations to a geographical area that we know we can support with ongoing service.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar water heating
    • Solar panels
    • Home energy analysis
  • Electricians

    • Electrical testing services
    • Electrical installations
  • Air conditioning contractors

  • Smart Homes

    • Automated heating and air conditioning
  • More Services

    • tesla powerwall
    • energy storage
    • solar pv
    • energy batteries

Customer reviews

5.0
48 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
From initial contact to completion of installation, we received first class service
Customer Service
Quality
Value
Our old heating system required replacement, and following less than satisfactory service from our previous contact, we decided to search for someone more local to install our new Air Source Heat Pump. From initial contact, through a very detailed survey and quotation, to installation of our new system, Sussex Solar provided exemplary service. The job was carried out to the agreed schedule (in fact earlier than quoted due to a change of plan elsewhere) and for the price quoted. Sussex Solar were pleased to answer all our queries in a timely and professional manner - no question was ever too silly! The post installation data pack was well put together with all the information required assembled in one place. I would unhesitatingly recommend this company.
Customer in West Sussex Posted on 29/09/2020 , work completed 29/08/2020
Small company, excellent service.
Customer Service
Quality
Value
Sussex Solar completed installing PV solar panels for us last week, and we are extremely pleased with the whole process from the initial consultation to the final testing. They are a small Horsham family company, very efficient, very friendly and very competent. We have no hesitation recommending them to anyone else wishing to install renewable energy systems.
Customer in West Sussex Posted on 18/08/2020 , work completed 11/08/2020
A great piece of work, efficiently completed
Customer Service
Quality
Value
Sussex Solar did a very good job done of fitting 10 panels to my roof in two days. The finished appearance is very neat including the cabling into the kitchen. The whole job was much less disruptive than I was expecting and expertly carried out. All the way through the process the advice and information was excellent.
Customer in West Sussex Posted on 23/07/2020 , work completed 09/06/2020
Very professional company
Customer Service
Quality
Value
I first contacted Sussex Solar 2 years ago to see if they could fix a problem with an air source heat pump that came with our house. Andrew went beyond the call of duty in getting an unfamiliar unit going again. When that unit eventually packed up I contacted Sussex Solar to quote for a new unit. All contact with this company has been professional and the work done to the highest standard. In these days of average to poor service it is a delight to deal with a company such as this. I recommend Sussex Solar without reservation.
Mr Aspinall Posted on 23/06/2020 , work completed 18/02/2020
Great experience with Sussex Solar
Customer Service
Quality
Value
Sussex Solar has recently completed the installation of solar panels and a Powerwall system at our house, and has been excellent from start to finish. Its initial advice was very informative helping us understand what was involved, and the survey further developed our knowledge and confidence to go ahead. Andy and his team were great during installation, and on completion spent time ensuring we were completely satisfied with the system and how it operates. We did talk to other companies, but Sussex Solar stood out in terms of service, and we are delighted we went with them.
Customer in Surrey Posted on 12/06/2020 , work completed 05/06/2020
Solar panel install follow up customer service
Customer Service
Quality
Value
Andy installed our solar panel in 2009 we found him one of the most competent people we know. He left us a drawing of what he had done and how it connected to our other services. Which was so helpful to other service people over the years. We have recently had cause to contact them for help as we had a big problem with our eco boiler stove, and although not their area they gave tremendous help to our plumber over the phone. They are brilliant, thank you. Their follow up service is also great.
Anne Posted on 17/04/2020 , work completed 13/09/2019
A masked angel!
Customer Service
Quality
Value
So there we are confined to barracks due to our advanced stage of life - and the heating system packed in The cold nights and the forecast of north-easterlies to come became a trial This morning Sussex Solar arrived and even though the problem was one never before encountered, Andy was set on finding a solution He was patient and methodical and his determination paid off Warmth is returning- a most welcome result especially as my husband was very unwell today This company have been a pleasure to deal with and we warmly(!) recommend them
Hazel Posted on 28/03/2020 , work completed 27/03/2020
Three yearly Solar Thermal Service
Customer Service
Quality
Value
The technicians arrived exactly as arranged, on time and date and were careful in laying down dust-sheets before they started. They took the time to check what work had been done previously before commencing the servicing work. They were very knowledgeable of the solar system we have installed and extremely customer orientated. Very happy to recommend them.
Customer in East Sussex Posted on 08/02/2020 , work completed 04/02/2020
Sussex Solar, quality installation!
Customer Service
Quality
Value
Sussex Solar, after friendly consultation about problem with an inverter installed by another company who had gone bust. They were able to fit a new inverter within a few days, by their knowledgeable engineers. The job only taking a few hours. Wish I had used them to install solar panels in first place as they are a long standing family company. Unlike the fly by night company who originally installed my solar panels. Highly recommend them.
Customer in West Sussex Posted on 03/02/2020 , work completed 29/10/2019
Vacuum Tubes Solar Heating System Serviced
Customer Service
Quality
Value
This is the first time we have used Sussex Solar Ltd. and we were most impressed with the two technicians who came to work on our vacuum tubes solar heating system. They arrived on time and proceeded to service our system, which we have to admit, had not been professionally checked over for quite some time. Both technicians were courteous and polite and conducted the work of the service in a very professional manner. It was pleasing to note that they actually knew what they were talking about and were helpful in explaining the intricacies of the system to us. Nothing was too much trouble and at the end of their visit we felt that it had been a valuable and worthwhile exercise. We would definitely recommend this company - they did an excellent job in servicing our system and also left the workplace clean and tidy. Well done Sussex Solar Ltd. we look forward to seeing you again in three years for some more of the same.
Customer in West Sussex Posted on 09/12/2019 , work completed 06/12/2019