Sussex Solar Ltd

Sussex Solar fitted our system over three days, in line with expectations set when the contract was signed. We were kept informed of minor changes to the original plan. All the kit was delivered in time and the electricians took pains to make sure all was working and that we understood how everything operated. The team was polite and the work carried our efficiently and professionally.

Sussex Solar were extremely professional in their approach, with all of their team being friendly, helpful and accommodating. I was very impressed by the quality of their workmanship, with great attention to detail. This followed on from the advice and support which Andy and his team provided when choosing the system. I would have no hesitation in recommending them.

From start to finish, Sussex Solar have been fantastic. Accurate quote, work completed on time and to a professional standard. Any questions were answered quickly and accurately. Any problems were resolved immediately. Really pleased with our system and looking forward to making the most of it. I would highly recommend Sussex Solar.

We cannot recommend Sussex Solar highly enough. The team advised and communicated with us from planning permission, ground work preparation through to installation and questions thereafter. All the team are hard working, polite & highly professional. Our new PV system battery has exceeded our expectations. Thank you so much Sussex Solar - keep up the great work!

A fantastic local, family company who have been in the solar panel and battery business for decades. Very helpful, and they did a fantastic job. Andy is extremely approachable and informative, and the office did a great job in keeping me updated. His wife works in the office, and his son is the electrician that helps set it all up. It is really nice to have a family company running this, as it is easy to speak to someone very quickly. A really neat and tidy job and we are very happy. Several other friends have used them and all sing their praises - after using them, I fully agree.

Sussex Solar installed solar panels for us in March 2023 and a Tesla Powerwall in May 2023. The whole setup has worked flawlessly so far and we are very pleased with it. I would highly recommend Sussex Solar to anyone thinking of installing a solar energy system. The service has been excellent - everything carried out to plan, flexibility in dates to fit around our schedule and great communication about what was happening and when. The guys that came round to do the installation were great - polite, hard-working and explained clearly to us what they were doing and how the system would work. We look forward to many years of clean power to come.

Sussex Solar provided an excellent service for my PV and battery installation. Their staff were always extremely friendly and professional throughout the process from initial contact to completion. My thanks to all Sussex Solar office and installations staff. A pleasure to deal with.

Sussex Solar have just installed a 3.16 kw peak output solar PV system with a 5.2 kWh battery. I was impressed by their professional approach and the standard of workmanship. Everything went smoothly with the installation and handover. It was a pleasure to have the employees carrying out the work and they were quite inobtrusive but very pleasant. It is quite satisfying to see the amount of electricity being generated and the surplus charging up the battery for use overnight.

I recently had a heat pump installed by Andy and his team at Sussex Solar. Following the heat loss survey Andy was able to recommend a system that connected into my existing radiator system, with a few radiator upgrades. The team at Sussex Solar were all helpful and responsive whether it was the office team or the installers led by Lewis and Fraser. The installation started on the agreed date, with the team being timely, polite and respectful of our house. The system has been running for three weeks now and we are toasty warm and importantly have hit a scop of 3.5 so it is delivering the efficiency as planned. We were looking for a reliable trustworthy company upon which we could rely for ongoing service and believe that Sussex Solar will deliver this. I have no hesitation in recommending Sussex Solar.

Sussex Solar Ltd is a family-run company and every interaction we have had says they care about us as customers. The design of the 8kWp PV solar array and a Tesla Powerwall was fully commissioned in September 2022 and has performed exceptionally well. I have delayed writing the review until March 23 in case there were any snags, but there have been none. Installation of the solar panels was carried in June 22 out by their own staff, who were efficient, pleasant, tidy, took care not to damage any of the roof tiles and replaced a couple that were already cracked. Shipping of the Powerwall was unfortunately delayed by Tesla, but we were kept informed and when it finally arrived in September, the installation was completed in a day, as all preparatory work had already been carried out. We have had a couple of power grid outages this winter, which had no effect, and the ability to load shift has meant that we have also benefitted from the Demand Flexibility payments. Based on last summer's PV production, before the Tesla battery was installed and we were thus unable to self-consume all our output, we are looking forward to about four months of totally "free" energy this coming summer. I can highly recommend Sussex Solar for their technical design, installation, friendly staff and customer care.

Sussex Solar have just installed solar PV panels, the inverter and a battery for us. They are true professionals and have done an excellent job at every stage, keeping us well informed and taking care with our home. On this last point, Sussex Solar really deserve their five star review, for the customer care that we have received after their scaffolders inadvertently caused some damage to the roof of our extension. Sussex Solar did not quibble at all and went to great lengths to ensure that all of the damage was rectified. Many thanks for a great job well done.

In September 2022 Sussex Solar Ltd installed a 14 panel 5.5kW (pk) solar PV system with GivEnergy 3.6kW hybrid inverter and 5.2kWh battery. It went live towards the end of September and over the first week of its operation met more than 80% of our electrical power needs. The positives: • A well-proven set of system components: solar panels, hybrid inverter, battery, cabling and smartphone app. • Very good responsiveness to emails, requests for information, and answers to questions. I approached four possible suppliers for a quote: Sussex Solar were the only one who responded. • Excellent project management of the whole installation process: scaffolding install; system install and commissioning; and scaffolding removal. • Excellent quality of workmanship, including tidiness • A great set of individuals involved throughout the process No negatives, but a couple of things to aware of: • They offer a limited number of inverter/battery configurations. This is good as it means that the whole process from design to installation is very smooth. But you may need to make some compromises in your requirements. • You will be given an estimate of the overall peak solar power that your panels will generate. However, it will be up to you to work out the economics of what this will mean for your situation. • The application to the local electricity supplier for a DNO / export MPAN is made after commissioning. Depending on the electricity supplier it could be a week/months.

We were very pleased with the way that Sussex Solar handled this project. From the site survey to start with through to completion and commissioning, everything was handled in a professional manner. Andy has a very competent team working with him and I would thoroughly recommend this Company.

From the initial enquiry onwards Amanda and Andy gave clear and easy to follow advice on the best set up for me and our house. It was daunting not knowing where to start. I tried several companies, many of whom didn't even bother to call me back. Due to strong demand, getting the equipment took longer than envisaged but they kept in touch. The team who fitted the panels were very efficient polite and also very tidy. Once installed and the system commissioned Andy spent time to really clearly walk us through the system and how to use it. Sussex Solar were top notch and a great family business.

Sussex Solar have been a delight to work with from the initial enquiry through to the completion of the installation. The original enquiry based on purely my supplied requirements and details produced an initial illustration design and cost estimate. That evolved as more details were understood but the final pricing was met. At every stage of the process, Sussex Solar keep me fully informed of every step including accurate lead-times and on-site attendance. Their timekeeping was impeccable considering they are based 50 miles distant and they treated my property with respect at all times leaving it as they had found it. It is early days to report on the performance of the installation but I have no doubt that it will live up to the projections. Bearing in mind the increased interest in renewable energy and the associated enquiries I can only complement on the company for their responsiveness which is a quality I value highly and wish others would/could emulate.

Sussex Solar have just installed a twelve kw Vaillant air source heat pump to replace our gas boiler. Advice, planning and execution of the job all excellent. We have in fact used Sussex Solar for a number of jobs over the years (first, solar thermal about fourteen years ago, then a PV system about twelve years ago, and now the heat pump). In each case they gave good advice, designed a robust system, and installed it to a high standard. The few items of servicing that have been necessary have also been handled well. I highly recommend them for the range of products and services they offer.

Sussex solar finished my 5kwp solar installation just before xmas 2021. I found dealing with Sussex Solar to be simple and pleasant from inception to completion - the office team provided great communications for all my little questions in a very timely manner. Sussex Solar were the only company to respond with a design capable of fitting 15 panels upon the roof of my new build garage, providing a significant increase in capacity to just under 5kwp. As with many new build projects, coordinating suppliers and contractors in these times is a challenge, Sussex Solar were very flexible about fitting in around my roofer, which I very much appreciate. Installation of the in-roof trays and panels (when the day finally arrived), was quick and painless and they were happy to await the final electrical connection before commissioning the inverter and panels. I'd recommend speaking with Sussex Solar to anyone considering PV renewables, I'm very happy with the end result.

We were very satisfied with the work carried out by Sussex Solar. The installers were efficient, courteous, punctual and left the premises in a clean and tidy state.

The installation was a very smooth operation from start to finish. Sussex Solar maintained the highest level of personal service throughout. First impressions inspired confidence and everyone we dealt with was courteous and knowledgeable. The works were completed on schedule and the budget adhered to. Everyone on site was as courteous and pleasant as the office staff, and the work was carried out professionally and with minimum disturbance. As regards aftercare, we received all the relevant paperwork surprisingly quickly. To date, all is functioning extremely well. Sussex Solar are highly professional and deliver an outstanding standard of personal involvement in the project, which we appreciated. We would recommend them unreservedly.

From the first site visit to final installation Sussex Solar did everything as promised. A real quality job and fairly priced. Nice, honest, flexible people to do business with. Their scaffolding contractors were polite too. Would not hesitate to recommend.

We have been very happy with the service from Sussex Solar from the planning of our system through to installation. Andy and the team really know what they are doing. I would not hesitate to recommend Sussex Solar to others.

We had an air source heat pump installed seven years ago, and have been delighted with it. The company that installed it, and the panels, no longer service this area, but I was fortunate enough to find Sussex Solar in my area. They came to service the system in 2019 and I took out a contract with them so that they would come out if there were any problems. They have just done another service, taking great care because of the current lock-down. Dom and Fraser needed access into the loft, but the light was not working. They had torches but offered to clamber across the loft to fit another bulb for me. I have always enjoyed professional and friendly service from this company, and as I hope to downsize, I shall certainly want them to install solar units in the next house.

Our old heating system required replacement, and following less than satisfactory service from our previous contact, we decided to search for someone more local to install our new Air Source Heat Pump. From initial contact, through a very detailed survey and quotation, to installation of our new system, Sussex Solar provided exemplary service. The job was carried out to the agreed schedule (in fact earlier than quoted due to a change of plan elsewhere) and for the price quoted. Sussex Solar were pleased to answer all our queries in a timely and professional manner - no question was ever too silly! The post installation data pack was well put together with all the information required assembled in one place. I would unhesitatingly recommend this company.

Sussex Solar completed installing PV solar panels for us last week, and we are extremely pleased with the whole process from the initial consultation to the final testing. They are a small Horsham family company, very efficient, very friendly and very competent. We have no hesitation recommending them to anyone else wishing to install renewable energy systems.

Sussex Solar did a very good job done of fitting 10 panels to my roof in two days. The finished appearance is very neat including the cabling into the kitchen. The whole job was much less disruptive than I was expecting and expertly carried out. All the way through the process the advice and information was excellent.