Sussex Solar Ltd

Excellent experience throughout from initial survey to the install and then the scaffolding coming down. Efficient, clean and tidy with great people and service. Can’t fault them. Thank you

Very happy with our solar panels, Sussex Solar have been well organised, good communication, all the staff both office and onsite engineers were really nice, its been a very straight forward process.

Sussex Solar Ltd recommended replacing my old thermal solar system which was almost 20 years old and had eventually failed with a completely new system. Lewis, Frazer, George and Finley were extremely thorough and reliable in what was appalling weather and extremely poor conditions. I am a very happy customer with their polite, knowledgeable and professional attitude. Completed job to an excellent standard giving me regular updates on progress and left everything clean and tidy. Charlotte and Amanda were very polite, friendly and professional and arranged everything very promptly at a very competitive price. The work was completed to the agreed schedule and budget. Thank you! I will have no hesitation in using them again and would be happy to recommend.

Sussex Solar are a phenomenal, customer centred business and I wouldn't hesitate to use them again, nor to recommend them wholeheartedly. They not only communicated with us promptly and kept up informed throughout the process of having our solar panels fitted, but they advised us about the planning process with the local council and communicated with our roofers to ensure the entire build went smoothly. I can't recommend them highly enough, they are an incredibly caring family run business and were professional and polite at all times.

I came across Sussex Solar while researching Tesla Battery storage solutions, and I was pleased to find that they are a recommended installer by Tesla. Andy from Sussex Solar promptly visited to assess my project, taking detailed measurements and photos. Within a few days, I received comprehensive quotes from them. While I had invited other companies to provide quotes, Sussex Solar stood out not only for their competitive pricing but also for their clear understanding of my project requirements and timelines. What truly impressed me was their willingness to collaborate and adapt to my needs. Throughout the project, communication with Sussex Solar has been exceptional, ensuring that every step is transparent and well-coordinated. They not only excel in solar installations but also offer a range of other services. I wholeheartedly recommend Sussex Solar to anyone considering solar or related projects. Their professionalism and dedication to customer satisfaction have made the experience smooth and rewarding.

I wanted solar panels and a battery so got estimates and surveys from three local companies, all Which Trusted Traders. Sussex Solar was not the cheapest but I was impressed by the intelligent nature of my discussion with the boss on his survey visit and with all the other Which reviews like these. The work was commenced on the scheduled day by a team of four and despite the wet weather all outside work was completed on the first day, leaving one person to complete all indoor work on the second day. The workers were all friendly and responsive to queries as things were proceeding. Throughout, communications with the office were also friendly and efficient, so as a result my certificates and approvals from the power network were obtained quickly, enabling me to apply for an export tariff. The system is working just fine but I'm left thinking that if I need a response from the company it will be good.

From the start they explained how to maximise the benefits of using our power wall and Eddie with our solar panels to keep bills to a minimum .Accompanied by friendly and professional installation and office staff you don’t need to look any further . Even my wife who was initially hesitant has now been converted.

Very happy with the service provided by Sussex Solar. Time was taken to explain how the whole system would work. The office was very good at keeping us up to date with the schedule and minor changes to timings and very responsive to queries.

I have been using Sussex Solar for a number of years now since they installed a battery and took over the servicing of my system. They have always provided a first class, reliable and friendly service, and always been prepared to go the extra mile to solve a problem. I recently decided that I wanted to replace my ASHP which was proving unreliable and they did all the necessary work to establish the best model to work with my system and then installed it very efficiently. I take great comfort in knowing that I have them on my side and able to cope with any problem that my somewhat complicated system might throw up.

I am delighted with the installation of solar panels, battery and heat pumps by Sussex Solar and I appreciated their flexibility over planning issues and being able to complete the project so swiftly after permission was granted. It was a pleasure to have their expert team in every nook and cranny of the house for two weeks and they left everything tidy and organised. The new plumbing for the heat pumps in the garage is a work of art and the wiring complements it all admirably. I have no hesitation in recommending Sussex Solar with their expertise in the installation of the latest renewable energy technology.

This was a solar panel and battery installation and after unsatisfactory quotes from 3 companies I bought Which? magazine. I wanted a knowledgeable local trader and found Sussex Solar via Which? I have been completely satisfied with Sussex Solar from the first visit. I understood the quotation and the work to be done and the potential benefits. Communication from start to finish was excellent and the work was completed on schedule and to budget. Sussex Solar is a family owned company with a professional team in every part of the company. The team are happy and they all wish for their customers to be happy too. I strongly recommend Sussex Solar for your Solar Panel, Heat Pump or Energy Advice requirements. Ted Tylee Horsham August 2023

Sussex Solar have been excellent. The initial survey was comprehensive and clear. They were open about the lead-times involved - it’s worth waiting for a quality job. The installation team were hard-working, competent and a pleasure to deal with, as are the office staff. They explained things clearly and patiently, so that we now firmly engaged with monitoring the benefits of the system. Sussex Solar were not the cheapest quote we received but my judgement is that they are the best value-for-money overall.

Sussex Solar fitted our system over three days, in line with expectations set when the contract was signed. We were kept informed of minor changes to the original plan. All the kit was delivered in time and the electricians took pains to make sure all was working and that we understood how everything operated. The team was polite and the work carried our efficiently and professionally.

Sussex Solar were extremely professional in their approach, with all of their team being friendly, helpful and accommodating. I was very impressed by the quality of their workmanship, with great attention to detail. This followed on from the advice and support which Andy and his team provided when choosing the system. I would have no hesitation in recommending them.

From start to finish, Sussex Solar have been fantastic. Accurate quote, work completed on time and to a professional standard. Any questions were answered quickly and accurately. Any problems were resolved immediately. Really pleased with our system and looking forward to making the most of it. I would highly recommend Sussex Solar.

We cannot recommend Sussex Solar highly enough. The team advised and communicated with us from planning permission, ground work preparation through to installation and questions thereafter. All the team are hard working, polite & highly professional. Our new PV system battery has exceeded our expectations. Thank you so much Sussex Solar - keep up the great work!

A fantastic local, family company who have been in the solar panel and battery business for decades. Very helpful, and they did a fantastic job. Andy is extremely approachable and informative, and the office did a great job in keeping me updated. His wife works in the office, and his son is the electrician that helps set it all up. It is really nice to have a family company running this, as it is easy to speak to someone very quickly. A really neat and tidy job and we are very happy. Several other friends have used them and all sing their praises - after using them, I fully agree.

Sussex Solar installed solar panels for us in March 2023 and a Tesla Powerwall in May 2023. The whole setup has worked flawlessly so far and we are very pleased with it. I would highly recommend Sussex Solar to anyone thinking of installing a solar energy system. The service has been excellent - everything carried out to plan, flexibility in dates to fit around our schedule and great communication about what was happening and when. The guys that came round to do the installation were great - polite, hard-working and explained clearly to us what they were doing and how the system would work. We look forward to many years of clean power to come.

Sussex Solar provided an excellent service for my PV and battery installation. Their staff were always extremely friendly and professional throughout the process from initial contact to completion. My thanks to all Sussex Solar office and installations staff. A pleasure to deal with.

Sussex Solar have just installed a 3.16 kw peak output solar PV system with a 5.2 kWh battery. I was impressed by their professional approach and the standard of workmanship. Everything went smoothly with the installation and handover. It was a pleasure to have the employees carrying out the work and they were quite inobtrusive but very pleasant. It is quite satisfying to see the amount of electricity being generated and the surplus charging up the battery for use overnight.

I recently had a heat pump installed by Andy and his team at Sussex Solar. Following the heat loss survey Andy was able to recommend a system that connected into my existing radiator system, with a few radiator upgrades. The team at Sussex Solar were all helpful and responsive whether it was the office team or the installers led by Lewis and Fraser. The installation started on the agreed date, with the team being timely, polite and respectful of our house. The system has been running for three weeks now and we are toasty warm and importantly have hit a scop of 3.5 so it is delivering the efficiency as planned. We were looking for a reliable trustworthy company upon which we could rely for ongoing service and believe that Sussex Solar will deliver this. I have no hesitation in recommending Sussex Solar.

Sussex Solar Ltd is a family-run company and every interaction we have had says they care about us as customers. The design of the 8kWp PV solar array and a Tesla Powerwall was fully commissioned in September 2022 and has performed exceptionally well. I have delayed writing the review until March 23 in case there were any snags, but there have been none. Installation of the solar panels was carried in June 22 out by their own staff, who were efficient, pleasant, tidy, took care not to damage any of the roof tiles and replaced a couple that were already cracked. Shipping of the Powerwall was unfortunately delayed by Tesla, but we were kept informed and when it finally arrived in September, the installation was completed in a day, as all preparatory work had already been carried out. We have had a couple of power grid outages this winter, which had no effect, and the ability to load shift has meant that we have also benefitted from the Demand Flexibility payments. Based on last summer's PV production, before the Tesla battery was installed and we were thus unable to self-consume all our output, we are looking forward to about four months of totally "free" energy this coming summer. I can highly recommend Sussex Solar for their technical design, installation, friendly staff and customer care.

Sussex Solar have just installed solar PV panels, the inverter and a battery for us. They are true professionals and have done an excellent job at every stage, keeping us well informed and taking care with our home. On this last point, Sussex Solar really deserve their five star review, for the customer care that we have received after their scaffolders inadvertently caused some damage to the roof of our extension. Sussex Solar did not quibble at all and went to great lengths to ensure that all of the damage was rectified. Many thanks for a great job well done.

In September 2022 Sussex Solar Ltd installed a 14 panel 5.5kW (pk) solar PV system with GivEnergy 3.6kW hybrid inverter and 5.2kWh battery. It went live towards the end of September and over the first week of its operation met more than 80% of our electrical power needs. The positives: • A well-proven set of system components: solar panels, hybrid inverter, battery, cabling and smartphone app. • Very good responsiveness to emails, requests for information, and answers to questions. I approached four possible suppliers for a quote: Sussex Solar were the only one who responded. • Excellent project management of the whole installation process: scaffolding install; system install and commissioning; and scaffolding removal. • Excellent quality of workmanship, including tidiness • A great set of individuals involved throughout the process No negatives, but a couple of things to aware of: • They offer a limited number of inverter/battery configurations. This is good as it means that the whole process from design to installation is very smooth. But you may need to make some compromises in your requirements. • You will be given an estimate of the overall peak solar power that your panels will generate. However, it will be up to you to work out the economics of what this will mean for your situation. • The application to the local electricity supplier for a DNO / export MPAN is made after commissioning. Depending on the electricity supplier it could be a week/months.

We were very pleased with the way that Sussex Solar handled this project. From the site survey to start with through to completion and commissioning, everything was handled in a professional manner. Andy has a very competent team working with him and I would thoroughly recommend this Company.