SweepSmart

Excellent service Tony kept us informed about timing of visit and followed instructions to enter property. On time and on budget. Very diligent and cleared up well. Spent 4 hours on job and explained all potential future issues after clearing and checking 5 Chimneys.

This is the 3rd year we have used Sweepsmart and thoroughly recommend. Whole process is easy - from booking, arrive, service, explanation, documentation and payment. Hassle free experience and they are in and out in not time, no mess at all. Certificate provided immediately. Lots of information provided, very friendly. Highly recommend.

I have previously used SweepSmart and can wholeheartedly recommend them. Thoroughly efficient from booking the appointment to departure. Communication was marvellous and Paul arrived as advised. What's more there was no mess what so ever 😊. No hesitation, I highly recommend SweepSmart. 👍 Thank you!

This is the second time we have used SweepSmart and we will certainly be using them again in the future. The lady in the office was very friendly on the phone and worked to find a time slot that worked for me. Communication remained excellent as I then received courtesy texts to remind a couple of days before the day, and then one on the morning itself to state an exact arrival time (which was accurate). Tony was friendly, informative and professional, and sent across our certificate (complete with written info and pictures of before/after) afterwards. Prices seemed reasonable. Would highly recommend SweepSmart. Thank you!

Most impressed - very professional, thorough and very clean, tidy and punctual. Very nice people - genuine and helpful. Would definitely recommend.

We had our two woodburners checked and cleaned. Paul turned up on time, with a text advising exact time of arrival on the morning, as promised. Communication with the office when booking was really good with prompt, understanding and friendly replies. We would recommend this business and will be using again.

Sweepsmart is one of the best companies I deal with. Very professional, even the vans look good, great customer service, from the reminder email/ txt to job completion. Adam is very knowledgeable and I feel every confidence in him when dealing with my fire/ chimney. Leave’s everything clean and tidy, wouldn’t know he had swept the chimney. Well done Sweepsmart. 5*****

Good experience. Was easy to book appointment arrived exactly when booked, did work, was helpful with advice. Provided email certificates which is far more helpful for retaining than paper copies. Will be using again.

My tenants had a problem with flies coming out of the fireplaces, and we suspected a dead bird as the cause. From initial contact through to the chimneys being inspected and swept it took two weeks, which I consider more than acceptable. Everything on SweepSmart's side was done correctly: You receive automated sms and email messages to confirm they have received the enquiry left on their website. The follow-up via email was within two days, and they were able to communicate with both me and my tenants clearly. The chimneys were swept as agreed, and, indeed, a dead bird was found. I had very detailed feedback from my tenants, and they were very pleased with the way the work was carried out, and the result: clean chimneys and fireplaces. In addition, we had prepared a long list of follow-up questions, such as how to prevent this happening again, and the chimney sweep took the time to answer these to our satisfaction. The result of this was that the chimneys should be capped, and I have requested a quote from SmartSweep for this work too. I really could not be happier with the service, and the price seemed reasonable to me. I am giving top marks in all categories.

I always use Sweepsmart for my Annual Chimney Sweep and can highly recommend the Company. I was sent Texts advising of the time of arrival and follow up Texts when He was on his way. Tony did an amazing job and was very clean and efficient. Would definitely recommend the Company