Test Valley Glass & Window Company Ltd

Work was to replace the front door back door and side access door/window to the garage. The quote was competitive compared to others. Nigel was very helpful without being a pushy salesman. Once the work was agreed an issue was identified at the survey stage which meant that the glass we had wanted was no longer available but other options were available and this was quickly resolved. The team turned up on time and got straight to work tackling a door each and helping out as required. Very tidy workers and they didn't even drink that much tea! The quality of the doors is amazing and we are very happy. On the day of installation I noticed an issue with the garage door, the window was obscured but the door glass was clear, however, one quick call to the office and a new obscure pane was on order. Still waiting for that to arrive but it has only been a week since installing. I would recommend Test Valley Windows and Doors and have already contracted with them to cut through my kitchen window and install patio doors. My faith in trades has been restored thanks for the great work!

Excellent workmanship. Very pleasant to deal with. Kept informed of progress throughout. Could not be more pleased.

We are no strangers to Test Valley Glass and Windows. They built our conservatory earlier in the year and did such an outstanding job on it, in every respect, that we automatically went back to them to replace our front door assembly. It wasn't a big job from their point of view but they put the same degree of proficiency into it as they had with the conservatory and kept religiously in line with all their contractual commitments at every stage. They only use top-quality materials, which makes them marginally more expensive than their competitors, but backed up by the professional competence of their workforce, at all levels, the small difference in cost is well worth paying. It is a genuine pleasure doing business with this company and we have no hesitation in recommending them to anybody looking for a top-quality job. Malcolm and Nigel are quite rightly proud of their staff and this time Steve and Paul earned particular praise. The new door assembly was supplied, fitted and ready to go between 0810 when they arrived and 1310 when they left, leaving no trace of their presence. How many construction companies can compete with that?

Contacted Test Valley windows for a quote to replace my front door/side window and rear door. The whole experience from contact through to installation was excellent. They provided guidance and advice without underlying sales pressure. This together with the quality of their product, professionalism and, importantly, fitting received provide good value. I would use again and strongly recommend

I have nothing but praise for this company. All staff friendly and approachable. Every stage has gone smoothly. I'm impressed with the French doors, the workmanship and installation. The area was tidied inside and out and left spotless. I can only recommend. Will definitely use their service again.

The whole job was well managed from the initial contact to handing over the door keys when the work was completed. Everything is done with meticulous care and attention to detail. We were given good advice at the initial visit, which was promptly arranged, and every aspect was either explained, or demonstrated, or both. The quote we were given was adhered to to the penny, so there were no awkward surprises. It is clear that all the installers involved in the project are talented and take obvious pride in their work and in ensuring that the customer is 100% happy. They all arrived at the agreed times and worked continuously until the job was finished, clearing up after themselves and demonstrating the door installations before leaving. We have used Test Valley Windows over a number of years and have had a similar positive experience on each occasion. We would therefore have no hesitation in recommending the company

Test Valley Windows have been great throughout the whole process. From initial enquiry to visiting the showroom to see the patio doors. Excellent communication from beginning to end. The doors were fitted on the date given. There was a small issue that arose, as sometimes does, but it was dealt with and the doors were installed beautifully. The lovely chaps were very friendly, appreciated the supply of tea and coffee and left the area as they found it, cleaned up and tidied away. They even put dust sheets down as it was easier to come through the house than going around the back. Very considerate workers. Thank you and I am loving the new doors and can definitely feel the difference in the heat retention in the house.

Test Valley Windows were a pleasure to deal with from start to finish. We were anxious about having replacement windows installed and finding an honest, reliable company who were not going to use ridiculous sale tactics of coming up with a high price a then offering “special deals” by reducing costs if we agreed to sign up that day, or going off to make “a call to the boss” and coming back with another silly quote. Test Valley did none of this, they came in with a reasonable quote and had no pressure sale tactics. We visited their showroom to choose the finishes for the windows and the company kept in touch with timescales for surveying and fitting. The windows were fitted as scheduled. A few problems arose during installation, with our property not the windows, and these were resolved by the fitters. One window did require a remake and this was arranged as quickly as possible. The windows and finishes look fantastic and of a high quality. I would highly recommend this company. From the initial sales with Nigel, the surveyor Malcolm, the fitters Chris and Andy who were incredibly hard working and did an excellent job, and the office staff, everyone was polite and efficient.

We have just had quite a large job of re fitting all (14) of our windows and 2 doors, along with some new cladding, completed by Test Valley Windows and we couldn't be happier. Right from the start we were impressed with the professionalism and guidance Nigel, the salesman, gave us. He was correct in all aspects of his recommendations, and there was zero hard sell. As it should be, no pressure at all. There was an initial delay on the order, which was communicated right away, so again the honesty and integrity proved we'd chosen the right company. The fitting went to plan and took the guys just over a week to complete the job. The fitters, Adam & Chris were professional tidy and courteous, and their skill and attention to detail is clear. Any small snagging points were acknowledged and rectified without any fuss, even bits we'd not spotted were pointed out for correction. Overall, we made the best choice. The whole team at TVW get 10/10 on all aspects. Our house is transformed, and the benefits of new windows and doors are already apparent. Highly recommended.

Our apologies for the use of superlatives in this review but Test Valley Glass and Windows earned every one of them for our new Live-in Conservatory. We are in our 80s and have spent half of our lives living and working all over the world. During that time we have built five houses and renovated six others, for the most part using top quality builders, but none of them better than Test Valley. From the moment we met them to the moment we completed the contract, on time, 7 weeks after work started, despite Covid and supply chain problems, we marvelled while they did exactly what we had asked them, and they had promised, to do, without a hiccup of any sort. To answer your specific questions: the quality of work was meticulous and the job done superbly well. The costs were exactly in line with the quotation and the contract. All the workmen took an evident pride in their work and accepted nothing but the highest standard. Communications were excellent at every level and our few questions were answered immediately and clearly. The teams were punctual and cleaned up daily before leaving. There were no problems and we have no hesitation in recommending them to anybody wanting an expert job using top of the line materials. There may be cheaper alternatives out there but we would be surprised if there were any better. On a personal note we would like to convey our sincere thanks to Malcolm and Nigel, Jodie, Paul and Dale, Danny and Dale, and Chris. You are the the best.