Test Valley Glass & Window Company Ltd

Test Valley Windows were a pleasure to deal with from start to finish. We were anxious about having replacement windows installed and finding an honest, reliable company who were not going to use ridiculous sale tactics of coming up with a high price a then offering “special deals” by reducing costs if we agreed to sign up that day, or going off to make “a call to the boss” and coming back with another silly quote. Test Valley did none of this, they came in with a reasonable quote and had no pressure sale tactics. We visited their showroom to choose the finishes for the windows and the company kept in touch with timescales for surveying and fitting. The windows were fitted as scheduled. A few problems arose during installation, with our property not the windows, and these were resolved by the fitters. One window did require a remake and this was arranged as quickly as possible. The windows and finishes look fantastic and of a high quality. I would highly recommend this company. From the initial sales with Nigel, the surveyor Malcolm, the fitters Chris and Andy who were incredibly hard working and did an excellent job, and the office staff, everyone was polite and efficient.

We have just had quite a large job of re fitting all (14) of our windows and 2 doors, along with some new cladding, completed by Test Valley Windows and we couldn't be happier. Right from the start we were impressed with the professionalism and guidance Nigel, the salesman, gave us. He was correct in all aspects of his recommendations, and there was zero hard sell. As it should be, no pressure at all. There was an initial delay on the order, which was communicated right away, so again the honesty and integrity proved we'd chosen the right company. The fitting went to plan and took the guys just over a week to complete the job. The fitters, Adam & Chris were professional tidy and courteous, and their skill and attention to detail is clear. Any small snagging points were acknowledged and rectified without any fuss, even bits we'd not spotted were pointed out for correction. Overall, we made the best choice. The whole team at TVW get 10/10 on all aspects. Our house is transformed, and the benefits of new windows and doors are already apparent. Highly recommended.

Our apologies for the use of superlatives in this review but Test Valley Glass and Windows earned every one of them for our new Live-in Conservatory. We are in our 80s and have spent half of our lives living and working all over the world. During that time we have built five houses and renovated six others, for the most part using top quality builders, but none of them better than Test Valley. From the moment we met them to the moment we completed the contract, on time, 7 weeks after work started, despite Covid and supply chain problems, we marvelled while they did exactly what we had asked them, and they had promised, to do, without a hiccup of any sort. To answer your specific questions: the quality of work was meticulous and the job done superbly well. The costs were exactly in line with the quotation and the contract. All the workmen took an evident pride in their work and accepted nothing but the highest standard. Communications were excellent at every level and our few questions were answered immediately and clearly. The teams were punctual and cleaned up daily before leaving. There were no problems and we have no hesitation in recommending them to anybody wanting an expert job using top of the line materials. There may be cheaper alternatives out there but we would be surprised if there were any better. On a personal note we would like to convey our sincere thanks to Malcolm and Nigel, Jodie, Paul and Dale, Danny and Dale, and Chris. You are the the best.

We contacted Test Valley for a quote to replace our double glazing throughout the house. Their communication was comprehensive and very thorough and their quote was very competitive. We put the work out to tender to five different companies and Test Valley windows were by far the best in every aspect. The work was carried out a week ahead of schedule. The installers were with us for five days, they worked very well as a team and were extremely efficient. At the end of each day they tidied up after themselves left the house spotless. In the light of our experience we would have no hesitation in recommending them.

Teat Valley Windows put up a brand new conservatory for me. The work was done very meticulously and they were very professional throughout. I wish we had done this sooner - the work is so good we have an extra room throughout the year now. I would recommend Malcolm and his team to anyone looking for windows, conservatories and a whole lot more I am sure. This is the second conservatory Test Valley Windows have built for me (two different houses!). I don't intend on having a third but they will be first on my list when the windows need doing. Well done team - excellent work.

Test Valley Windows have been an incredible company to deal with. They supplied and fitted new front and utility room doors four years ago, complete with a 10 year guarantee. When the doors started to fade, we got in touch with the Test Valley Windows team, and were so impressed by their professional and helpful response. They offered to replace the door slabs, without quibble or hesitation. Arranging an appointment for the door engineers to come was quick and easy. The two-man team worked solidly for hours, getting the door hanging just right. They clearly took huge pride in their work and did an amazing job even removing and refitting a blind on one of the doors...they went above and beyond and we are delighted with the replacement products. All a customer, I feel valued and appreciated. The entire experience was positive...thanks and well done Test Valley Windows!

We bought our front and back doors from Test Valley Windows. We were impressed with the professional service received throughout the process, from the showroom, to the door fittings, to the customer service received afterwards when we needed some minor adjustments made. All services were very prompt and the staff friendly and courteous, and we are very pleased with the finished product. Special mention goes to Dave who never failed to deliver service with a smile despite having to wait outside our house for a long time as we were in the back garden and couldn't hear him! We're really pleased with the doors, they look beautiful on our house.