The Boiler Installation Specialists Ltd

If you are looking for a high quality company, I highly recommend TBIS. They are the very best in the field, no compromise. I pass my thank you to Nina & engineers for outstanding quality of work & service. Highly recommended.

ITBIS did an excellent job and worked so hard work when replacing our old hot air heating system with a combi boiler and new radiators. It is always difficult to have work done in the house, where lots of money is being spent, where difficult decisions need making and where things don't always go to plan! Not to mention all the mess and chaos of the work itself. However, the guys were so polite, helpful, friendly, tidy, informative and diligent that they made it all so easy and painless. And most importantly they did an excellent job: we have a super new set of radiators to keep us toasty (when the time comes!) and lovely hot water throughout which (we can appreciate now!). When an unforeseen difficulty arose, regarding a separate hot water system in our kitchen, it was dealt with quickly and efficiently. I was immediately reassured that the problem woukd be solved, and no extra cost was charged (even for the nice new tap they bought and fitted!) Nina, the business manager provided clear information and was a friendly and reassuring voice on the end of the phone (and email!) throughout the process. I would definitely recommend this company.

What luck to have this company practically on my doorstep! Friendly, helpful and prepared to explain everything without resorting to jargon, Nina was really quick to respond to my request for a quote, and at a time that suited me, unlike others who kept ringing while I was at work! The installation then took place within the week and passed off perfectly. It's never a pleasure to have to fork out to replace something like a boiler, but this was as painless as could be and I cannot recommend this company highly enough.

Friendly and highly professional company. The engineers Jordan and Mason were extremely courteous and polite, once the job was finished I did not even know that we had workmen here. Very clean, highly recommended company.

Nina the business manager was great and very knowledgeable I received a fantastic service from both Nina and her team of engineers whose workmanship was 10/10. Will definitely recommend to friends and family.

Courteous, professional, effective and efficient from stat to finish. From Nina's help and advice over the phone with the quotation to Chris' expert installation of new boiler, I have been pleased and impressed by this company. Chris actively welcomes questions from customers and is willing to talk through the whole process as he is working. He even called ahead to inform me of his arrival time. He went above and beyond by tidying pipework and fitting seal on external flue. Nina, too, impressed me with her willingness to answer any question on the phone. I thoroughly recommend this company.

From start to finish I was treated with utter professionalism. Nina is an asset to the company. She put me totally at ease and was thoroughly knowledgeable regarding all aspects of my needs. The engineers were polite, punctual and professional. They left my kitchen tidier than they found it. They replaced my old boiler with a new combi boiler and they handled it all with complete ease. I couldn't recommend this company enough. Thank you

I had a really old conventional boiler replaced by a combi and the whole journey of customer service was fantastic! From initial calls with Nina who clearly explained the process and organised the event to Jordan and Mason who went above and beyond to ensure the installation exceeded my expectations. They arrived early in the morning and due to all their effort and hard work ensured the job was complete within the day. All parties were very knowledgeable and took the time to ensure I was happy at every step of the way. I absolutely recommend this company to anyone looking for a new boiler installation. Great job guys! Cheers! Dan, Andover

I have to say a very big thank you to the The Boiler Installation Specialist team. Nina was extremely helpful organising the installation and was very knowledgeable. I was able to book in an installation within 2 weeks of my initial call. Chris and Mason installed the boiler and worked extremely efficiently. Chris was particularly helpful, walking me through the whole process and taking time to explain how everything worked. After having issues with heating engineers in the past, it was very refreshing to meet helpful and knowledgeable engineers. I would highly recommend The Boiler Installation Specialists, the work they performed was to a high standard and for a fantastic price. Henry, London

I have nothing else to say but thank you to your company and team for the installation of my new boiler which was completed on the agreed day. After being very well attended to by Nina who was very knowledgeable and professional, I received a comprehensive quote, clear and detailed and when discussing it with Nina all points were addressed and resolved. The engineer Jordon who installed the new boiler, filter and pump was excellent friendly, well trained and worked not stop to get the job done at which point he stopped to eat something. Will be recommending this company to friends and anyone in need. Will for sure use them again. Thank you Robert Fletcher Fordham Colchester