The Boiler Installation Specialists Ltd

Great experience. Competitively priced. Willing to explore options with me and explained alternatives. Intial fixed price offered over the phone which was surprisingly competitive. Followed by a free survey at my request which resulted in a better solution at lower cost. Scope: convert 40 year old, tank fed hot water and heating boiler, to a Worcester Bosch 32 CDI Compact Combi boiler with 10 year warranty. Three storey town house with 8 radiators, one bath room plus one ground floor cloakroom. Boiler installed in garage. Engineers arrived on time and were very courteous. As one laid carpet protectors throughout, the other went through the sequence of events and asked if I had any questions since the initial survey. They started work about 8 am and by about 6pm the new boiler and flue where installed and water reconnected. All waste was removed including loft tanks, redundant pipework, old cylinder, old lagging and redundant control electrics. The next morning (another prompt arrival) saw the system thoroughly flushed, radiators bled and heating system fully commissioned. Controls were explained and warranty paperwork completed. I was sceptical that a quote "sight unseen" over the phone would be affordable but this was the most competive out of 5 quotes received and included a premium brand boiler & filter compared to other mid range offerings. I encountered a small problem with existing pipework which was sorted within an hour of reporting late on a Saturday evening.

I needed a boiler replacement in a hurry and The Boiler Installation Specialists fitted the bill perfectly. From initial communication with Nina on switchboard, who was extremely helpful, to the job being carried out, I can only praise the installers work highly. They took only two days to re-site the boiler and install a brand new one very efficiently and with no mess or complications. The price was reasonable and didn't change once agreed, I am very happy with the job and would highly recomend this firm.

If you are looking for a high quality company, I highly recommend TBIS. They are the very best in the field, no compromise. I pass my thank you to Nina & engineers for outstanding quality of work & service. Highly recommended.

ITBIS did an excellent job and worked so hard work when replacing our old hot air heating system with a combi boiler and new radiators. It is always difficult to have work done in the house, where lots of money is being spent, where difficult decisions need making and where things don't always go to plan! Not to mention all the mess and chaos of the work itself. However, the guys were so polite, helpful, friendly, tidy, informative and diligent that they made it all so easy and painless. And most importantly they did an excellent job: we have a super new set of radiators to keep us toasty (when the time comes!) and lovely hot water throughout which (we can appreciate now!). When an unforeseen difficulty arose, regarding a separate hot water system in our kitchen, it was dealt with quickly and efficiently. I was immediately reassured that the problem woukd be solved, and no extra cost was charged (even for the nice new tap they bought and fitted!) Nina, the business manager provided clear information and was a friendly and reassuring voice on the end of the phone (and email!) throughout the process. I would definitely recommend this company.

What luck to have this company practically on my doorstep! Friendly, helpful and prepared to explain everything without resorting to jargon, Nina was really quick to respond to my request for a quote, and at a time that suited me, unlike others who kept ringing while I was at work! The installation then took place within the week and passed off perfectly. It's never a pleasure to have to fork out to replace something like a boiler, but this was as painless as could be and I cannot recommend this company highly enough.

Friendly and highly professional company. The engineers Jordan and Mason were extremely courteous and polite, once the job was finished I did not even know that we had workmen here. Very clean, highly recommended company.

Nina the business manager was great and very knowledgeable I received a fantastic service from both Nina and her team of engineers whose workmanship was 10/10. Will definitely recommend to friends and family.

Courteous, professional, effective and efficient from stat to finish. From Nina's help and advice over the phone with the quotation to Chris' expert installation of new boiler, I have been pleased and impressed by this company. Chris actively welcomes questions from customers and is willing to talk through the whole process as he is working. He even called ahead to inform me of his arrival time. He went above and beyond by tidying pipework and fitting seal on external flue. Nina, too, impressed me with her willingness to answer any question on the phone. I thoroughly recommend this company.

From start to finish I was treated with utter professionalism. Nina is an asset to the company. She put me totally at ease and was thoroughly knowledgeable regarding all aspects of my needs. The engineers were polite, punctual and professional. They left my kitchen tidier than they found it. They replaced my old boiler with a new combi boiler and they handled it all with complete ease. I couldn't recommend this company enough. Thank you

I had a really old conventional boiler replaced by a combi and the whole journey of customer service was fantastic! From initial calls with Nina who clearly explained the process and organised the event to Jordan and Mason who went above and beyond to ensure the installation exceeded my expectations. They arrived early in the morning and due to all their effort and hard work ensured the job was complete within the day. All parties were very knowledgeable and took the time to ensure I was happy at every step of the way. I absolutely recommend this company to anyone looking for a new boiler installation. Great job guys! Cheers! Dan, Andover