The London Bath Co

The London Bath Co. did a full redesign and renovation of our family bathroom. We had a great experience from design through to installation. The staff we engaged with were all thoughtful, courteous, professional and consistently demonstrated they had the customer's interests at heart. In particular, the workmanship of our installer Tomasz was superb and we are very happy with the quality of the bathroom that has been delivered. The project was on time, and on budget. Communication was always timely and effective. Going through this company made the entire process very easy.

After a really successful but expensive first experience with London Bath Company refurbishing a large en-suite bathroom, I thought I would save a little money by going with a local independent tradesman to refurbish my small hallway cloakroom. What a mistake! The job was thoroughly botched, but London Bath Company came to the rescue. Not only did Andre (designer) and Yurii (foreman) and team fix the mess the previous builders had made, but they also refurbished a third bathroom as part of the same project. Both are gorgeous, and were completed exactly to specification and in record time. I couldn't be happier.

The London Bath Co fully remodelled our main bathroom back in 2018, including expanding it into a spare bedroom and doubling the size. They did an excellent job from start to finish. The result was a hotel quality bathroom which has stood the test of time and we enjoy to this day. We had no hesitation in asking them to take on a full refurbishment of our cloakroom. Andre, our designer, provided great advice, took time to listen to our ideas and preferences, and came through with a design that we are very pleased with. The toilet, basin, tiles and fittings are all top quality, very modern and stylish. The installation went without a hitch. Project Manager Jamie was very helpful, kept us regularly updated on progress and the installation began and was completed to the promised timescales. Installer Tom was very friendly, talked to us frequently throughout the build to seek guidance on our preferences, and ultimately achieved an excellent finish. He went out of his way to minimise disruption and left the house clean and tidy at the end of each day. We are extremely please with the final outcome and will certainly be using them again in the future. All aspects of their service is top notch. They provide a top quality result at reasonable prices. Excellent value.

This is the second time we have used The London Bath Co. for a bathroom renovation. We chose them again because we were so pleased with the service and quality of the work provided for the first project. We are equally satisfied with the outcome of the recent renovation. On both occasions, the process has been very straightforward and stress-free thanks to the help and responsiveness of the designer Andre and the project manager Joanna. The quality of the building work, attention to detail and finish provided by Michal, the fitter, has been exceptional both times. The work started on the agreed dates and was completed in the predicted time. We have been kept informed of progress throughout both builds with clear, regular communication. We would happily recommend this company based on our experience.

We were so happy with our bathroom renovation with London Bath Company. From the first contact until completion we felt really well looked after by Andre and Karen. Michal, who completed the works, was very friendly and easygoing. He worked quickly and was very capable, coming up with solutions for every request we had. I would definitely work with the London Bath Company again. They are on the pricey side but the sorry free turnkey service they offer makes it all worth it.

I've been really pleased with my experience at The London Bath Co. The design process was really simple - I had a few ideas already so sent my brief through to Andre the designer and booked my first design consult. When I got into the showroom, he'd already worked up a design that was almost exactly what I was after. We discussed about different materials, fittings & finishes and post the consult made a few more changes via email. Andre was always super efficient at coming back with new options or answering my questions and I soon had a plan that I was happy to proceed with. I was lucky enough that they could fit me in quite quickly so after someone came to check the measurements, Tom the builder was sent over to discuss the project and it started a couple of weeks later while I was away for work. Tom was a pleasure to talk to and he & his team did a great job at not only completing the job to a high quality but also on clearing up the house before my return. I was kept in the loop of how things were progressing and a few weeks after I returned, he also came back to finish off a few small things that hadn't been possible at the time. Every time I interacted with anyone in the team they were helpful, supportive and easy to work with. Karen in customer service has been exemplary in answering all my questions and guiding me in the right way as I made decisions. I'm so happy with the final product and its made the space feel so much bigger as well. Recommend!

We asked The London Bath Co to design and fit a new bathroom and toilet in our apartment on the South Bank. As it’s a converted industrial building we went for the urban industrial look. The team prepared a great design, practical and great to look at. Lots of light, and addressed the limited light we have in the bathroom as it has no windows. The fitting was really smooth, the supplies were all organised for us, it ran to time, and budget. When we needed some extras (we needed to replace the doors to the rooms for example) it was done smoothly, cost effectively, and to a great standard. The whole LBC team were super to work with, and we are delighted with what they have done. Very highly recommend, especially if you are in Central London and know how much complexity that can add to getting a smooth job done.

I recently had my bathroom remodeled by London Bath Co, and the entire experience was outstanding from start to finish. I had very high expectations, and I can confidently say that the final product far exceeded them in every way. A huge shoutout to Andre, who came up with the incredible design. His creativity and keen attention to detail brought my vision to life in a way I couldn’t have imagined. Tom, who handled the installation, showcased incredible craftsmanship—every element was installed with precision and care, making the bathroom look flawless. And I can’t forget Karen, the project manager, who was fantastic at keeping me informed throughout the entire process. She provided timely updates and made sure everything stayed on track, meeting key milestones with ease. The quality of the work is exceptional, and the team’s professionalism, communication, and dedication to excellence made the entire remodel process seamless and stress-free. If you’re looking for a company that delivers superb results and values top-notch craftsmanship, I wholeheartedly recommend London Bath Co. Thank you, Andre, Tom, Karen, and the rest of the team, for transforming my bathroom into a beautiful space that exceeded my every expectation!!

We are thrilled with our newly renovated kitchen, bathroom and cloakroom and would highly recommend The London Bath Co. The designer Nasser was speedy, thorough, responsive with great attention to detail. Yurri the installer completed the job to a brilliant standard and Jamie kept us updated on progress and communicated throughout the project. The team were professional and reliable and left our space clean and in excellent order. Well done to the team.

The London Bath Co were amazing from start to finish. We thoroughly enjoyed our discussions and bathroom design meetings with Andre. We met in person 3 times at the office in St John's wood. Andre was patient and very helpful in bringing together ideas. The attention to detail and input from Andre (beside the 3D mock-up software) really helped us visualise our dream bathroom. We knew from the beginning that we were in safe hands, the 3 year guarantee was the cherry on the top - a brilliant unique selling point which made us feel confident that London Bath Co took pride in their materials and installation. Jamie handled the communications throughout the project and was always very clear and prompt. At no point did we feel uncomfortable or worried. The strong communication throughout the project really added to the peace of mind. Sigis fit our bathroom and the operation was a slick and tidy. Sigis is clearly very skilled. Tom finished off the paint, the concrete textured finish looks brilliant. Sigis and Tom (and the rest of the team) clearly take pride in their work and we could not be happier with the result. A brilliant bathroom delivered by an outstanding team - very happy customers!