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Trusted Traders

The Marlow Garage

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4.5

20 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:30–13:30
  • Sunday - Closed

About

The Marlow Garage is an independent, family run business that specialise in VW, Audi, Skoda and SEAT vehicles. We have a well known expertise in these ranges across the local area. We are a proud member of Which? Trusted Traders, Retail Motor Industry and Trust My Garage.

You will receive a warm welcome in our newly refurbished reception where wi-fi, refreshments and even Scalextric is available to customers.

We are committed to delivering exemplary customer service and proud to be an open, approachable garage where good advice is freely given by our qualified technicians.

We endeavour to 'keep you moving' whilst your vehicle is being looked after by us. We offer low cost hire cars, free local collection and delivery* and lifts wherever possible. There is also a park and ride stop directly outside our premises. Our central location has local amenities on hand, such as Playtrain, Rush trampoline park, John Lewis and the Eden shopping centre as well as being 5mins drive from the M40.

What we do

  • Car repairs, servicing and MOTs

    • Brake and clutch replacement
    • Wheel alignment
    • Battery servicing
  • More Services

    • exhausts
    • performance tuning
    • car suspension repairs

Customer reviews

4.5
20 reviews
Customer Service
4.6
Quality
4.4
Value
4.4
Sort by
Great Service
Marlow Garage is a traditional 'no frills' garage. I have used their services for many years because they know what they are talking about and don't let me down. On this occasion they were very busy and their technician realised the repair I was asking for didn't make much sense so he suggested a look at the problem with the service laptop. He fixed the repair in a few minutes at no charge!
Customer in Buckinghamshire Posted on 29/05/2020 (Reviewer did not use service)
The trader replied (on 02/06/2020)
Thank you for taking the time to leave us feedback. We are pleased we were able to assist you and look forward to being of service in the future. Kind regards, Lloyd, Laura and the team
Not trusted.
Customer Service
Quality
Value
Had a full service done and other work, I was fitting a sat nav and have just checked pollen filter, surprised to see the old one still there! Even though I supplied a new one to be fitted. What other work was done? Not to be trusted.
Customer in Buckinghamshire Posted on 29/05/2020 , work completed 30/04/2020
The trader replied (on 02/06/2020)
Thank you for taking the time to leave us feedback. Having had a look at work completed on 30/4/20 there weren't any services completed. Furthermore we have only had one customer supply their own parts since the pandemic began and we have not been contacted by this customer to say there is an issue of any sort. We also only have one technician working during this time which is myself and I have not received any notification from a customer via telephone/ email/ letter to alert me to an issue requiring my attention. I look forward to receiving more details. Kind regards Lloyd.
Balanced tyres, broke my car
Customer Service
Quality
Value
I dropped my car off on Thursday the 13th of February with a possible suspension fault due to uncomfortable vibrations whilst driving. Marlow garage returned my car on the 17th with 4 balanced tyres and a new ABS fault. They denied responsibility for the ABS fault and I am disappointed.
Hafeez, Buckinghamshire Posted on 17/02/2020 , work completed 17/02/2020
Honest and friendly
Customer Service
Quality
Value
The Marlow Garage quoted less than 50% of the price I was being quoted by a Main Dealer to have a part replaced but then carefully inspected the vehicle and found that the work the Main Dealer had quoted for didn't actually need to be done. Honesty like that is so hard to find and it deserves big praise, making sure that I didn't spend money unnecessarily. The Marlow Garage did complete some smaller jobs on my car and did them very well, on time and at a very reasonable price. The result? I'll be using them in future for servicing and repairs and not a Main Dealer in future. Trust is massively important.
Customer in Buckinghamshire Posted on 28/01/2020 , work completed 28/01/2020
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. We look forward to being of service to you in the future. Kind regards, Lloyd, Laura and the team
A true artisan
Customer Service
Quality
Value
Lloyd was an open an honest trader who delivered exactly what was discussed and what we asked for. Communication was excellent and we knew exactly where we stood. I felt like I was getting value for my money and totally immersed in our project.
Nicholas, Buckinghamshire Posted on 07/09/2019 , work completed 07/09/2019
The trader replied (on 02/06/2020)
Thank you for taking the time to leave us feedback. I was delighted you were so pleased with the results of your van and hope you are getting much enjoyment from it. Kine regards, Lloyd
Very pleasant & helpful people
Customer Service
Quality
Value
The washer water pump of our Skoda Fabia stopped working, the car being less than 18 months old. They got it working and could have charged me or Skoda under the warranty. However, they did neither, saying that it wasn't much work.
Geoffrey Hunt Posted on 05/11/2018 , work completed 05/11/2018
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. It is much appreciated. Kind regards, Lloyd, Laura and the team
Heart warming experience
Customer Service
Quality
Value
Turning up with no appointment was absolutely no problem. Tea while waiting, lots to see while waiting. Problem solved quickly and with a smile.
Petronella, Antweep Posted on 19/05/2018 , work completed 19/05/2018
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. We are pleased we were of service to you. Kind regards, Lloyd, Laura and the team
Excellent service and good team
Customer Service
Quality
Value
I have been going to the Marlow Garage for a number of years. They always provide excellent service. A very nice company and a good team.
Colin, Buckinghamshire Posted on 09/05/2018 , work completed 09/05/2018
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. We are very pleased that you are happy with our services and look forward to seeing you in the future. Kind regards, Lloyd, Laura and the team
High Marlow Garage
Customer Service
Quality
Value
Took our Skoda Yeti for MOT, also asked them to check the air con. I had been to a Skoda main dealership and they advised £340 needed to be spent on fixing it. Didn't say this to VW Marlow just asked them to check it. £47.17 to "air con regas". No rip off! excellent service.
Sylvia, Buckinghamshire Posted on 22/11/2017 , work completed 22/11/2017
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. We really appreciate it. Kind regards, Lloyd, Laura and the team
Very trustworthy
Customer Service
Quality
Value
As a woman, I feel I can trust Marlow Garage. I never feel I have been ripped off.
Anonymous Posted on 03/11/2016 , work completed 03/11/2016
The trader replied (on 02/06/2020)
Hello, Thank you for taking the time to leave us feedback. We are pleased you are happy with our services. Kind regards, Lloyd, Laura and the team