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Trusted Traders

Total Home Solutions

Logo on white
Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 09:00–17:00
  • Sunday - Closed
Profile thumb total home solutions new logo

4.9

22 Reviews

About

Total Home Solutions (THS) are part of the Smith & Byford group and specialise in delivering Gas, Electrical and Plumbing services to local private Homeowners and Landlords. Our THS team operate from our showroom, located in Cheam Village, which was first opened in 2012.

Our wealth of experience has enabled our organisation to develop systems, procedures and protocols to ensure our services run smoothly and efficiently, whilst providing the highest level of care to all of our customers. The services we provide include:

• Boiler Installation
• Boiler Servicing
• Boiler breakdowns & repairs
• Gas Safety Inspections
• Landlord Safety Certificates
• Electrical Maintenance
• Plumbing
• Reactive Repairs
• Renewable Technologies
• Commercial and Industrial

Our professional approach and commitment to customer care has enabled our organisation to develop an enviable reputation for service, quality and excellent value for money.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Electricians

    • Electrical installations

Customer reviews

Reviews summary

4.9
22 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Efficient & professional service
Customer Service
Quality
Value
They carried out my annual gas boiler service and as usual it was done in a courteous, efficient & professional manner.
Roger, Surrey01/05/2018
My review
Customer Service
Quality
Value
Prompt & very efficient.
Colin, Surrey10/04/2018
Punctual & efficient
Customer Service
Quality
Value
Arrived at the early part of our time schedule. Tidy appearance, straight to work explaining what he was checking as this was our new home & we had questions regarding the boiler/heating system. Very tidy.
Geoffrey, Surrey10/04/2018
As reliable as ever
Customer Service
Quality
Value
Always good service. Prompt reply to telephone enquiries.
John, Surrey19/03/2018
Always helpful
Customer Service
Quality
Value
The engineers have been endlessly patient whilst resolving a complex problem! I have nothing but good to say about the service of this company.
Which? Trusted Traders Consumer01/03/2018
Professional
Customer Service
Quality
Value
Polite, efficient, and professional.
Rachel, Surrey08/02/2018
Pleased
Customer Service
Quality
Value
I have a maintenance contract with them and always find them pleasant either on the phone or in person, My boiler is serviced annually and I have always been pleased.
Mary, Surrey26/01/2018
Excellent in Every way
Customer Service
Quality
Value
The young man who serviced our boiler was all ways professional, knowledgeable and polite. Altogether an excellent visit. Very typical of all Smith & Byfords employees. His name is Andrew Leonard.
Leon, Surrey25/01/2018
My review
Customer Service
Quality
Value
Nice and efficient.
Violet, London19/01/2018
Brilliant, professional & reliable
Customer Service
Quality
Value
Brilliant service, professional & reliable. I trust Smith & Byfold with my boiler insurance policy & maintenance completely. Lovely friendly team.
Jon, Surrey16/01/2018