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Endorsed by Which?
Tripp Removals & Storage Ltd
Opening Hours
Today - 08:30–17:00
- Monday 08:30–17:00
- Tuesday 08:30–17:00
- Wednesday 08:30–17:00
- Thursday 08:30–17:00
- Friday 08:30–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
Member of the British Association of Removers
About
We are a Cornish family business established by Frank Tripp over 50 years ago. Three generations of the Tripp family work together, combining a wealth of experience and expertise.
We offer comprehensive packing, removals and storage services, but can also accommodate the transport or storage of single items.
We specialise in moves within and to Cornwall. The fleet is designed to access narrow, winding lanes and our local knowledge is invaluable in selecting the best vehicles and team members for each move. We take the same care with removals beyond Cornwall, and pride ourselves on providing a dependable and excellent service across the UK, mainland Europe and beyond.
Store your items securely on our site. Please click on the link below to see a container being professionally packed at the Tripp Store:
https://www.youtube.com/watch?v=fRsG2nqZIpw
We offer a comprehensive and flexible storage service. Our modern storage facility is secure, well insulated and maintains moderate temperatures.
What we do
Removals
- Storage services
- Home removals
Cleaning services
Handyman and home maintenance services
More Services
- house clearance and disposal
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
31 reviews
Recommended
Recommended
by 97% of customers
Sort by
Move within Cornwall
Customer Service
Quality
Value
We found the service excellent in all aspects. Very clear advice beforehand on packing needs and a very reasonable price. The three guys who did the move were very efficient and careful. They were very friendly and helpful throughout the whole process even when we were changing our minds as to the location of items. Thoroughly recommended.
Customer in Cornwall
, work completed
Recommended
Grand Piano and household removals
Customer Service
Quality
Value
We've used Tripp Removals and Storage 7 times over the past few years, including full household moves, and a 250 mile move and storage of a grand piano. This most recent work involved the temporary removal of a grand piano for the purpose of refurbishing the room. On each occasion, we have found the staff members to be conscientious, good humoured and efficient. The pricing is always reasonable, and I enjoy working with this local family business.
Philip in Cornwall
, work completed
Recommended
Smooth move
Customer Service
Quality
Value
The entire service from Tripps was excellent. From the first visit and quote to Alison on the end of the ‘phone, and the removal team itself, led by Nick, the whole experience was a hassle-free as possible. Everyone was very flexible and can-do. We arrived at our new location to find one end (the convenient end) of our road was closed, which meant detours and a narrow winding approach but the team just got on with it, also having to decant to a smaller vehicle. They remained good-humoured and helpful throughout the four days we spent together! Would thoroughly recommend!
Customer in Devon
, work completed
Recommended
Terrible Service
Customer Service
Quality
Value
Tripp provided a terrible service to us during our move this year. We paid for special packaging of expensive curtains, and found them rolled up at the bottom of a cardboard box, with items on top of them. Delicate ornaments were broken and seemed randomly packed. Our Wardrobes were only partly reassembled and badly damaged in the process. The assemblers (we were told they had 30 years of experience) gave up saying they were impossible to reassemble. We found they had broken metal brackets and fitted parts the wrong way round!! As pensioners with no experience, we managed to reassemble them correctly, but the butchery of them is still apparent sadly. Our complaints were met with a combative and defensive approach, and no offer of compensation.
Customer in Cornwall
, work completed
Excellent job done and great customer support.
Customer Service
Quality
Value
Recommend them to any and everyone. They have very competitive rates and take good care of your stuff. We used Frank Tripp at for two house moves and storage. Both moves and removals in and out of storage went smoothly and to our complete satisfaction. We originally chose them because we liked their vans-they clearly did not spend too much money on brand new vehicles every year-which keeps their prices just right for us! The moving guys are punctual, careful and professional. I was especially impressed by the assistance of Alison in the office, sorting out a tricky change of contacts and billing with Power of Attorney issues. Couldn't be more helpful.
Customer in Cornwall
, work completed
Recommended
Huge thanks for today
Customer Service
Quality
Value
I would like to say a huge thank you to the guys who helped pack up the things for my mum and the tremendous hard work that they did for todays move.
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Everybody in the whole company was polite and helpful through the whole process of going into storage and delivering to my new home in Falmouth. I was happy with the communication during storage and delighted with the amount of care that was taken with my belongings. I would highly recommend Tripps.
Customer in Cornwall
, work completed
Recommended
So delighted.
Customer Service
Quality
Value
I was so delighted to find a local, family firm to do this job. Your willingness to take on a tricky task like this has made our lives so much easier and saved a lot of precious things for me. We were under acute pressure to get the house cleared in a very short window. I do feel a very deep sense of gratitude too for the efforts put in to 'managing' this for us all, it means my boys get their inherited things from their Grandmother in perfect condition. I've been so well looked after. Attention to detail, excellent communications with all involved has made it work so well. Thanks to all you staff for helping to make this traumatic and emotional move as perfect as possible.
Which? Trusted Traders Consumer
, work completed
Recommended
Incredibly accommodating.
Customer Service
Quality
Value
Tripp's removal crew were on time with covers for the floors, main suite & TV. They worked efficiently, quickly & in an organised way. They were in good humour despite the weather & made it as pleasant an experience as house removal day could be. My belongings were not wet or damaged in any way & the TV was set up & the very large wardrobe put back together efficiently. The whole service was excellent. I would give them the best of recommendations to any future customers.
Kate, Cornwall
, work completed
Recommended
Really professional service
Customer Service
Quality
Value
Polite and courteous, worked extremely hard and diligently to give us the most help possible. Many thanks to you all for your really professional service. We have no hesitation in recommending your firm.
Which? Trusted Traders Consumer
, work completed
Recommended
Quick and precise
Customer Service
Quality
Value
Cannot thank them enough! Very peaceful move. Hard working, they did the move quickly and precisely. Fantastic job.
Fiona, Cornwall
, work completed
Recommended
House move in Truro
Customer Service
Quality
Value
Superb service from Tripps from the initial enquiry call with the team in the office through to the guys who arrived to pack and then the actual day of the move. Very professional and friendly service. The removal guys have tremendous stamina and handled our belongings with dexterity and respect. They kept smiling regardless of the challenges encountered (our loft space being one of them) and have a good sense of humour too. Would thoroughly recommend.
Customer in Cornwall
, work completed
Recommended
Our furniture was treated with great care
Customer Service
Quality
Value
I would like to send my thanks to your company and to all the employees who were so kind and careful during the removal of our furniture and belongings from Falmouth. Our furniture was treated with great care, I would also like to thank the two guys who delivered our furniture to Worcestershire, they were both kind and considerate. Once again our thanks to Tripp removals for the professional way your company and employees carried out our move.
Which? Trusted Traders Consumer
, work completed
Recommended
Another good move
Customer Service
Quality
Value
Many thanks, another good move. Used Tripp Removals for the last 3 moves helped by your team.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional & caring attitude
Customer Service
Quality
Value
High professionals standards. Highly skilled and experienced. No fuss. Moved my piano & furniture simply and seemingly effortlessly! My goods were very well protected. Most impressed by the team's professional and caring attitude. Many, many thanks.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Everything was great!
Which? Trusted Traders Consumer
, work completed
Recommended
Friendly, Helpful & Efficient
Customer Service
Quality
Value
They guys were friendly, helpful, efficient and very tolerant of delays caused by estate agent. Made my day easy and enjoyable 100/100.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant Service by charming and extremely helpful staff
Customer Service
Quality
Value
We moved from Hampshire to Cornwall last week. The lead up during the quote stage with the online system made life pretty easy. Liaising with the office very easy to do with charming and polite staff, and on the move day we were kept informed of arrival time, what was to be done by when and the team worked like Trojans to ensure all went well. 250 miles later the off load was very efficient - nothing broken and all done very efficiently. I would have no hesitation in recommending Tripp Removals & Storage Ltd for what removal needs you have.
SimonO
, work completed
Recommended
Whole move smooth and stress free.
Customer Service
Quality
Value
Dear Simon, I just wanted to say how pleased I was with your removal service. Your guys were excellent, helpful & polite. The whole move went smoothly & stress free. They are a credit to your firm. Kind regards, Peter.
Which? Trusted Traders Consumer
, work completed
Recommended
Great work, very professional, polite and courteous team. Very competitively priced.
Customer Service
Quality
Value
We had all the furniture and contents of a large four bedroom house (including the garage) moved into temporary storage. The team from Tripps were very professional, polite and courteous, as well as being extremely sensitive and understanding of the stresses involved in moving. They always arrived on time and were very efficient. Additionally, their pricing was very competitive. We would definitely recommend them.
Paul, Paul
, work completed
Recommended
A Testimonial of the Excellent Service
Customer Service
Quality
Value
Hola from Spain, Simon. Just a quick email to say thank you for the great service provided by your company. In particular, please pass on my thanks to the gentleman who moved our furniture out of our home at Dobwalls and then into our new home in Spain. They did an excellent job and having unpacked everything now, I am pleased to report that not one single item had been broken, not even a bone china teacup from my posh Noritake tea-set that they moved, so a massive thank you to them. Please feel free to show this to potential customers as a testimonial of the excellent service that can be provided by Tripp Removals & Storage.
Which? Trusted Traders Consumer
, work completed
Recommended
Did the the job but lots of breakages
Customer Service
Quality
Value
The people were really friendly and were able to offer us storage while we completed on our new home. Unfortunately, there were a lot of breakages, which we think were probably due to the extra number of box moves, I.e. on the truck, off the truck, on the truck and off the truck. A number of the boxes were crushed on arrival which obviously affected the contents. We’d probably use them again but wouldn’t ask for storage.
A Customer
, work completed
Recommended
A pleasure from start to finish
Customer Service
Quality
Value
It has been a pleasure dealing with Tripps from start to finish. The team who handled our move were outstanding. It wasn't an easy job, we were impressed they were friendly, professional and helpful with great care and attention to detail. We will be recommending you to anyone we know who is planning a move.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional friendly team
Customer Service
Quality
Value
We moved from Surrey to Helston. The team were friendly and professional. They managed to successfully negotiate through the narrow lanes of Cornwall. I would highly recommend their services.
Which? Trusted Traders Consumer
, work completed
Recommended
Absolutely brilliant
Customer Service
Quality
Value
You were recommended by my builder and I was delighted with the service, from your wonderful office staff to your removal team, who were excellent. I am over the moon and can't thank you enough.
Happy Customer
, work completed
Recommended