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Endorsed by Which?
West Norfolk Glass Ltd
Opening Hours
Today - 08:00–12:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–16:00
- Saturday 08:00–12:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Established in 1967 and founding members of the Glass and Glazing Federation, we are a Which? Trusted Trader since 2019 and experts in quality double glazing windows, doors and conservatories.
As a second-generation family firm, we've been helping Norfolk's homeowners to improve their properties for 56 years and our business has developed alongside the evolution of the double-glazing industry.
We now provide a wide range of high-quality glazing products for customers across East Anglia including industry leading products such as Bygone vertical sliding sash windows, secondary glazing for period and listed buildings, contemporary aluminium frames, bi-fold doors and conservatory replacement roof systems.
All of our installations come with a minimum 10-year insurance-backed guarantee and we are proud to be our customers' first choice for replacement glazing.
What we do
Glaziers
- Aluminium Windows
- Double glazing installation
- Double glazed units
- Sash windows
- Timber windows
- UPVC Windows
- Double glazing repair
- Glass boarding up and replacement
- Replacement window services and repairs
- Stained glass
- Triple Glazing
- Window consultants
Double glazing
- Double glazing installation
- Double glazing repairs
- Double glazing suppliers
Doors
- Aluminium doors
- Composite doors
- UPVC doors
- Orangeries
- Bi-fold doors
- French doors
- Front door
- Patio doors
Roofers
- Roofline
- Cladding
- Guttering, fascias and soffits
- Conservatory roof conversions
Building construction contractors
- Porches
- Canopy
Conservatories
- Conservatory Roof replacement
- Conservatory repairs
- conservatory roof conversions
- conservatory roof insulation
- Sun Lounge
Builders
Scaffolds and work platform erectors
Garage door repairs and installation
More Services
- cladding
- lantern lights
- orangeries
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
58 reviews
Recommended
Recommended
by 97% of customers
Sort by
Having a new front door fitted
Customer Service
Quality
Value
Having a quality front door fitted was always going to be worrying, however, the guys from West Norfolk Glass arrived and got on with the task in hand. They explained what they were doing and proceeded with the installation. The finished product was installed professionally and tidied up as they went. They then explained how the locking mechanism worked and after a demo, I tried this myself and although complicated I was confident with this operation. I am very impressed with the finished product and would not hesitate to use Norfolk Glass again.
Customer in Norfolk
, work completed
Recommended
Bay window and front door
Customer Service
Quality
Value
Could not fault the service. Fitters very polite and cleaned up after themselves. Carefully removed existing windows and door so no need to redecorate.
Customer in Norfolk
, work completed
Recommended
Replacement conservatory and windows.
Customer Service
Quality
Value
All the representatives and fitters in the company were excellent. They were efficient, thoughtful, hardworking and extremely helpful. They were reliable, friendly and trustworthy. The result of the work was outstanding, and has transformed our house. I would recommend this company without hesitation.
David & Sandra in Norfolk
, work completed
Recommended
Perfect
Customer Service
Quality
Value
We had our whole bungalow done with soffits, drainpipes, windows and 2 doors. This was all done in 5 days. The fitters, Richard and Ryan were excellent, they worked so hard in very hot weather and torrential rain and did an absolutely amazing job. Thank you both. They are a credit to the company and I have no hesitation in recommending West Norfolk Glass. Thank you all so much.
Customer in Norfolk
, work completed
Recommended
More than happy
Customer Service
Quality
Value
Needed a new side door on garage and we had a back door fitted by West Norfolk Glass which we were pleased with so contacted them again. They didn't let us down and did another excellent job. The fitters were very pleasant. We are so impressed with the company that later in the year they will be coming to change the windows and roof on our conservatory. I can't recommend them highly enough.
Dawn in Norfolk
, work completed
Recommended
Conservatory roof; front door and garage door
Customer Service
Quality
Value
Very pleased with the quality of completed work; trustworthy and helpful team. Would recommend and will certainly be calling on WNG again.
Customer in Leicestershire
, work completed
Recommended
Conservatory
Customer Service
Quality
Value
From start to finish excellent service. All concerned we’re polite and very helpful. Very impressed with the finished product. Would recommend West Norfolk glass without hesitation. Big thanks to all who made our project possible.
Kevin in Norfolk
, work completed
Recommended
A lovely job.
Customer Service
Quality
Value
We had 3 windows replaced in our cottage and were rather worried the plastic wouldn't blend with other wooden windows but we needn't have been concerned as they are brilliant! Richard measured up very well and the heritage colour matched really well with our others and looks fantastic! We are very pleased and now want more!
Customer in Norfolk
, work completed
Recommended
Replacement cottage windows
Customer Service
Quality
Value
We recently used West Norfolk Glass to replace all of the windows in our old cottage with new PVC wood effect windows. The salesperson was extremely helpful and courteous, the communication from the office was very clear and efficient, and the price was reasonable. The team arrived exactly when they said they would and were extremely courteous, friendly and helpful. They kept everything clean and tidy and although there were a couple of problems with 2 windows, they alerted us to this, made sure everything was secure, and assured us they would be rectified - which they were a couple of weeks later. I can't fault their service or the final product - in fact the cottage looks way better than it did before! And I have no hesitation in recommending them.
Bernadette in Norfolk
, work completed
Recommended
Good reliable local company
Customer Service
Quality
Value
I always try to go to local businesses rather than national faceless corporations. I’m glad I used West Norfolk Glass for 2 replacement doors and 5 windows. The fitters were polite and left the place tidy and although there were a couple of snags with the order everything was put right to my satisfaction. I would definitely recommend this company.
Customer in Norfolk
, work completed
Recommended