Woodside Security Systems Limited

I engaged Woodside Security Systems for an upgrade to an existing system. I spent a long time searching for a company that would provide the attention to detail and good customer service that I was seeking, especially as I was moving from another company that I had been unhappy with. I was immediately impressed by the personal response to my initial enquiry. The technician who undertook the inspection for quote purposes was extremely polite, helpful, informative and patient with answering questions. The quote itself was good and the work was subsequently undertaken in a most thorough and professional manner. This is a company that really does live up to its five star rating. Frankly, it is becoming such an unusual experience to receive truly excellent service that, when one does - as with Woodside - it really stands out! Ongoing communication is particularly impressive and I felt well informed and well advised throughout.

I received excellent customer service. Woodside gave me a helpful quote and discussed the various options. Sukh installed the new alarm and was extremely polite and demonstrated how everything worked and made sure I was comfortable with it.

Woodside Security Systems installed a new intruder alarm in our property. David, the engineer, was extremely considerate and carried out the work quickly and efficiently as well as explaining how to operate the alarm clearly and concisely. He couldn't have been more helpful. Highly recommended.

Had an alarm fitted. All very easy, polite helpful staff. Very good follow up throughout year. Easy to get hold of if any queries. No problems. Would recommend.

Liam serviced our alarm. He was prompt, polite and very thorough. It was a pleasure to deal with him.

My alarm was installed three years ago without any problems. Very nice company to deal with. Daniel just came to carry out annual service very efficiently. Would recommend this company.

After nearly 30 years, with a well-known large company, we noticed that their service had deteriorated following being taken over by the even larger one. We found Woodside Security Systems on Which Trader and were impressed by the unanimously favourable reviews. We can understand why. The whole process of inspection and switch over was efficiently and knowledgeably conducted and, unlike our previous company, the office phone is all answered almost immediately by friendly and helpful staff. Although it is early days, we have been extremely impressed by this small family owned and run company.

We've been customers of Woodside Security for many years. We've always been impressed with their professional standards and quality of work and would highly recommend them to anyone. What always stands out is their very courteous and skilled engineers, and Daniel who did the alarm annual service today is one of them. Also their customer support is extremely reliable. There's always someone very kind in their office to assist us.

The engineer (Liam) came to carry out the annual alarm service. He arrived on time, was polite and nice, changed the batteries where required, showed me how to use the App again and completed the service. Everything seemed great! We’ve always found this company to be very efficient and responsive and provides a good service.

Liam serviced our alarm and gave helpful guidance on how to use the alarm app. He answered all of the questions I had, and let me know when he was going to be setting the alarm off. The company is very easy to deal with, would recommend.