1st Call Gas Services Limited

We were very happy with 1st call gas. We needed a new water tank in the attic. The service provided from start to finish was excellent. At all times we were kept informed of the work that was needed and the time and costs. Also the price of the work was very reasonable. I would definitely recommend this company.

A fast leak appeared on the piping below our hot water expansion vessel. Our usual plumbers couldn’t attend for 6 days. I rang 1st and they said a plumber would come immediately after normal working hours. He rang just after 5 to say he was on his way. By the time he arrived the vessel had fallen off the wall - it had filled up and become heavy. He emptied the vessel, recharged it, tested it and refixed it. This was all done expertly and cheerfully though he had already done a day’s difficult work. Without this prompt and effective help we would have had real problems. The emergency call out cost £100 and with VAT and materials it was £132. Money well spent.

The engineer arrived as arranged, did a conscientious check and gave some useful info. All straightforward.

We have had a maintenance contract with 1st Call for four years now and have experience, nothing but prompt reliable and professional service. They have always come when arranged and always left having done an excellent job! The best example of this being, just recently, we had a leak from underneath our shower, indicated by staining on the kitchen ceiling and water gushing from an electric light switch downstairs! In this situation you fear the worst and envisage a lot of material disruption. We contacted first call straight away and we were reassured and had a visit arranged from one of their plumbers on the same day! Not only did he find the leak but replaced the faulty parts and sorted the problem there and then with the absolute minimum of disruption! Much to our great relief. All round really good customer service and piece of mind. We would not hesitate to recommend 1st Call to anyone and have indeed done so to several members of our family. A big thank you!

Our hot water for the taps was being heated regardless of its control setting. The 1st Call guy came round reasonably soon and assessed the problem, and a few days later came to install the replacement part and check everything was working properly. He was friendly, competent, didn't leave any mess, and it all seems fine now. We're happy with the service.

Every thing went smooth. No problem nothing needed repairing or replacing. The Gentleman Engineer was polite and professional.

1st Call Gas Service have now serviced the boiler in my rental property for the second year running. I have consistently found them to be helpful and the service they provide is very good. I am happy to recommend them.

They were quick and efficient all round. It was also good to see the heating engineer wore shoe covers.

We have used first call gas for many years for boiler and gas fire servicing. We have always found them very reliable, friendly, down to earth and helpful, e.g. phoning through to the boiler company on our behalf over a warranty issue. They efficiently contact us every year, with no pressure.

As always with 1st call, excellent service. From initial call to survey to completion of the job and invoicing. Although this was a small job relatively speaking it wasn't an easy one. The engineer called prior to arrival and completed the job in the estimates timeframe. Very highly recommended