1st Call Gas Services Limited

The engineer arrived on time and was very helpful in explaining how our new boiler (10 months old) worked and how to top the water in the boiler after bleeding radiator valves. He explained a job I need to do and the reasons why the work needed to be done. Very thorough and look forward to next years service.

1st Call let me know when to expect the engineer, I had a call confirming arrival time and when they arrived they were polite, knowledgeable and efficient. They were clean and tidy about their work. They are excellent value for money and I would highly recommend them.

As soon as the engineer arrived, we liked his demeanour and he was courteous and friendly throughout his visit. He was very professional and gave time to answer our questions. First class!

I have been a customer of 1st Call for over 15 years and from the start they have always provided a quality service at reasonable prices. I have seen the company develop and grow and become the deserved success it is today. They are good communicators, turn up on time and get the job done without delay. The most recent call was a routine service on our old boiler but it took a lot longer as there were problems. The engineer stayed late until the job was done. It transpired that there are repairs needed, or a new boiler and 1st Call had another of their associates come out next day, free of charge to quote for the repairs or replacement. We are now having a new boiler fitted next week and are very happy with the prompt service.

Service carried out in professional and timely manner. Have used this company for ten years and always found them helpful and good value.

It was a simple service appointment, but done quickly and at a time convenient to me. I asked a few questions about looking after the boiler. He showed me exactly how to correct a fall in pressure.

Polite and clean. Explained everything he had done. Satisfied with the service we receive from your company as everything is done to make our thoughts feel safe as possible. Thank you

Excellent service phoned before arriving did a good job was more difficult than expected but got sorted

I called on Tuesday and the repair to my boiler was completed on Wednesday morning. Engineer rang to let me know he was on his way, was polite and friendly when he arrived. Put on shoe covers before he entered the house and told me exactly what he had done before he left. I now have hot water again. Thanks for the super efficient service.

First of all, I was sent a reminder when the boiler needed to be serviced. When I rang to book the boiler service the lady I spoke to was friendly and helpful. It’s useful to be given an a.m. or p.m. appointment so that you don’t have to wait in all day. The engineer rang to let me know when he would be arriving. He was smart, friendly and answered questions I had about the job and the water pressure. He carried out his work quickly, quietly and efficiently. He left the site clean and tidy. I also received the boiler service record the following day which was great.