Abbey Services (Scotland) Limited

We hired Abbey Services to install a drainage gulley at the rear wall of our house, and one around the adjoining utility room. They also put new cement render on two rear walls and carried out remedial work on the utility room roof. From the earliest discussions to the end of the work I found Derek very helpful in providing advice on how to achieve the end result I wanted and also very knowledgeable about materials. His team of workers were cheery, efficient, and hard working, and they were happy to discuss any aspect of the work as it progressed. There was a fair amount of digging to create the gulleys, but they took great care to leave the site clean and waste-free when they had finished working. My wife and I are extremely pleased with the end result, and we feel we made the right choice in getting Abbey Services to carry out the work for us. We were thoroughly satisfied on every level, and we would not hesitate to recommend Abbey Services to anyone considering building work at their property. We will certainly return to them if we have other building projects in the future.

Needed a roof repair - water damage to soffit. Assessment visit conducted promptly, and required work carried out to a satisfactory standard. Friendly workmen. All good so far - based on this work I would recommend this company.

Arranged for a quote and was emailed to say I was booked in between 9am and 12noon later in the week. Derek Ross, the director, arrived on the day at 1pm (not the best start). I had primarily inquired about new continuous vent ridge tiles (non mortar) and replacing some broken slate tiles. I offered for Derek to see inside the roof space which he declined saying that wasn't necessary. Previous builders who quoted all wanted to see the roof space to determine if new cross beams were required to properly secure vent ridge tiles with the new fixtures. This approach is recommended by almost all suppliers. Odd Derek, who pointed out he built houses years ago, had no need to see the roof structure and could quote accurately without. I'm afraid I wasn't impressed by Derek's professionalism so decided not to take up his services for the job. Customer Service on this day was sadly lacking.

Abbey Services were very easy to contact and arrange for the work to be done. They arrived when they said they would and carried out the work without fuss. The operatives were very polite and well turned out. I have not had any further problems with the bees so far and I would recommend this trader.

Abbey Services offered to come out the same day I phoned to get rid of a wasp nest. They were quick and efficient would use again.