Associated Stairlifts Ltd

From the first contact they were efficient and helpful, they were able to fit the curved stairlift only a week or so after I enquired, the workmen were quick and tidied up afterwards. And good value for money. Thanks for a great service.

After my father passed away we needed to have a stairlift removed. Most firms, including the original installers, wanted to charge for this. After a little searching I established contact with Belle who simply asked for some pictures and basic details from which she confirmed that free removal could be arranged, and that I would receive a payment as well. An appointment was made and Jack turned up promptly. He politely and efficiently removed the stairlift, ready for it to go and serve someone else in the future. By the time I returned home the money had already been paid to my account. Excellent communication and service throughout all our dealings.

Recommended by a neighbour the stairlift is exactly what we wanted. The self service measurement option meant that we only required one visit. The installer was very helpful with some detail we required. Reasonably priced and folding neatly away when not in use means that the stairs can used as normal if required. We are very pleased with the result and highly recommend Associated Stairlifts.

When I first enquired about a stairlift the receptionist was most helpful guiding me through the various options available. When Andy came out to measure up he again went through the process of fitting and what to expect. The day that it was fitted went really smoothly and the technician ensured that I was confident in using it. Overall, I wouldn’t hesitate to recommend this company.

I found Associated stairlift on the Internet. I was looking to buy one, but for the option to rent I rang the company. The receptionist was very very helpful. Explained the process of renting and what the price range was. I was told that if I wanted to, I’m so confident I could use a guide to measure the stairlift and also advised to take some pictures. She also explained that if I was not confident in this, they will send an engineer to measure it, I’ve done it myself and reception said the engineer would bring two different lengths of truck. They came within two days fitted it and it was up and running for when my wife came out of hospital. Cannot speak highly enough of this company for the professionalism and courtesy Sean

Associated Stairlifts could not have been more helpful when we were deciding on a stairlift for my mother. They provided great advice and although quite a complicated installation due to two curves, they were sure they could help. The installers had a 7 hour round trip, and the installation was done in about 2.5 hours. They were really quick, friendly and made no mess at all. I would definitely recommend them.

My elderly father required a stair lift fitting asap. I contacted Associated stairlifts and a well known National company and the service, customer care, value for money and approach from Associated stairlifts, in comparison to the other company, left my father and I in no doubt that he should rent a stairlift from them. Excellent value for money (unlike the well known other company) and even better, no hard sell from the first phone call I made to Associated stairlifts and also when Andy (who owns the company) come to measure up and discuss the best options. Appointment to measure up was this Wednesday then fitting and installation 2 days later (today). Rory who installed it today was extremely professional, polite and efficient, working quickly but then taking as much time as my father needed afterwards to try out the lift and ensure he felt confident and comfortable using it. It is such a refreshing change to deal with a company that genuinely cares for and puts their customers first. Thank you, my father is now much safer, comfortable and confident in his own home.

Excellent customer service Engineer arrived bang on time ! Jack removed lift he was very efficient polite and helpful Belle kept us informed every step of the way She was brilliant!!

Incredible service, needed a lift urgently, rang and explained my situation and they pulled out all the stops, rang Weds pm, fitted Fri, could not do enough. Over the moon and fantastic.

I have to say that it's great to get a company that do what they say. From my first phone contact with them until work completed they were first class. The lady I spoke with gave me all the info we needed. The price quoted was the price we paid. No hidden costs. We decided to rent the stairlift for my 94 year old father. After we made that decision we were visited by an engineer who took the measurements and told us exactly what the cost would be. It was the same as the lady I spoke to initially. Within a week of the engineer visiting dads stairlift was up and running. The fitters were great just got on with the job and took their time to explain everything about the stairlift to my father. I would recommend this company to anyone wanting a stairlift.