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Endorsed by Which?
Associated Stairlifts Ltd
Opening Hours
Today - 08:00–19:00
- Monday 08:00–19:00
- Tuesday 08:00–19:00
- Wednesday 08:00–19:00
- Thursday 08:00–19:00
- Friday 08:00–19:00
- Saturday 08:00–19:00
- Sunday 08:00–19:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
We are a long established independent family-run business with over 35 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.
Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.
We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.
We cover areas like London, West Midlands, East Midlands, Nottingham, Peterborough, Sheffield and many more!
What we do
Disability and mobility
- Stairlifts
- Step Lifts
- Stairlift Engineers
More Services
- we install
- service
- maintain curved and straight stairlift
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
284 reviews
Recommended
Recommended
by 100% of customers
Sort by
Easy ride !
Customer Service
Quality
Value
Associated Stairlifts were very helpful from initial enquiry to completion of work . They were very professional, efficient , fitted it quickly and with minimum of fuss . We rent the stairlift which works very well . It’s reassuring to know that rental conditions mean parts and labour in event of breakdown are guaranteed throughout . Cost was very good compared with several other rental companies .
Customer in Greater London
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
Due to my husband’s failing health we needed to get a stairlift I made an enquiry on line and was contacted by a lovely lady who made an appointment for Andy to visit at our convenience to survey our stairs etc. Andy arrived on time as arranged. What a lovely gentleman. He explained everything we needed to know answered all our questions and not once did we feel pressured into having the lift installed. Of course due to his professionalism we agreed a date a couple of days later for installation Two young men arrived to fit the lift they were polite, knowledgeable and left no mess at all. The lift is very neat and they showed attention to detail They showed us how to work the lift before leaving I cannot recommend this company enough the lift has been truly life changing for my husband and I wish we had done it sooner From start to finish the whole process was seamless We cannot thank Andy and his team enough
Customer in Central Bedfordshire
, work completed
Recommended
Best Thing
Customer Service
Quality
Value
I contacted Associates Stairlifts regarding getting information on a Stairlift for my mother in law. So helpful as I didn’t have a clue, and answered all my questions. Survey was carried out and Installation was a week later and my mother in law is over the moon. Definitely recommend this company. Thank you!
Customer in Hertfordshire
, work completed
Recommended
Reconditioned stairlift
Customer Service
Quality
Value
I can highly recommend this company for a stairlift. From the very first enquiry to fitting the stairlift everything went smoothly and great communication. The stairlift has enabled my dad to now get upstairs safely.
Customer in West Northamptonshire
, work completed
Recommended
Prompt arrival, top class work.
Customer Service
Quality
Value
My Acorn 180 Curve stairlift broke down with what I now know was an overspeed governor fault with broken bearings and wheels. The engineers arrived promptly on a friday afternoon before a bank holiday but had to remove the carriage from the track and take it to their workshop to fix it. They put in new parts and returned it a few days later and it is now working perfectly. Throughout it all their engineers were quiet, clean and competent and I was kept fully informed at all times. Considering the work involved, the final bill was a lot less than I was expecting and I would not hesitate to recommend Associated Stairlifts to anyone who needs stairlift services.
Customer in Worcestershire
, work completed
Recommended
Efficient fitting
Customer Service
Quality
Value
The company was chosen after carrying out a review of providers. Their whole attitude to the product is customer based, with value high on the agenda. The fitting team were pleasant and competent in their approach to construction of the lift on the stairs. On completion they cleaned up and explained the operation and what to do to ensure ongoing functionality. I would certainly recommend them to anyone requiring a lift for a family member with mobility problems.
Customer in Cambridgeshire
, work completed
Recommended
Couldn't Fault them
Customer Service
Quality
Value
Luke fitted it and we couldn’t fault them in any way. My wife’s friend had one installed a few years ago and she was really pleased with it, so we went directly to them rather than shopping around for prices. Everything was excellent from start to finish — they were quick with the payment and the installation, and they provided a clear paper trail for everything throughout the process. They were excellent throughout, and we’d definitely recommend them as well.
Which? Trusted Traders Consumer
, work completed
Recommended
Stairlift installation
Customer Service
Quality
Value
Installed a stairlift at my parents property. Excellent service, job completed on time as per specifications and included a quick demonstration as to how to use it. Would highly recommend associated stairlifts and the engineer Rory.
Customer in Derbyshire
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
My 90yo cousin is absolutely dependent on her stairlift, which she had fitted last year. Last Friday evening it failed late evening. Calls to Associated Stairlifts led to an emergency call out on Saturday 16th. The engineer fixed a couple of technical issues in a warm and friendly way, even though he'd just driven from Peterborough in difficult weather. My cousin thought it wouldn't be fixed till the next week so she was delighted. Well done, Andy Lewis and his team.
Customer in Worcestershire
, work completed
Recommended
Prompt and Professional Stairlift Repair
Customer Service
Quality
Value
I can’t fault the service from Associated Stairlifts. After my mother-in-law accidentally jammed her walking stick into the stairlift mechanism and broke it, I contacted the office to arrange a repair. The office staff were quick to respond, extremely polite, and very reassuring. They arranged a repair promptly, and by the very next day the stairlift was fully fixed and working perfectly again. A genuinely efficient and professional service from start to finish. Highly recommended!
Customer in Warwickshire
, work completed
Recommended