Associated Stairlifts Ltd

My elderly father required a stair lift fitting asap. I contacted Associated stairlifts and a well known National company and the service, customer care, value for money and approach from Associated stairlifts, in comparison to the other company, left my father and I in no doubt that he should rent a stairlift from them. Excellent value for money (unlike the well known other company) and even better, no hard sell from the first phone call I made to Associated stairlifts and also when Andy (who owns the company) come to measure up and discuss the best options. Appointment to measure up was this Wednesday then fitting and installation 2 days later (today). Rory who installed it today was extremely professional, polite and efficient, working quickly but then taking as much time as my father needed afterwards to try out the lift and ensure he felt confident and comfortable using it. It is such a refreshing change to deal with a company that genuinely cares for and puts their customers first. Thank you, my father is now much safer, comfortable and confident in his own home.

Excellent customer service Engineer arrived bang on time ! Jack removed lift he was very efficient polite and helpful Belle kept us informed every step of the way She was brilliant!!

Incredible service, needed a lift urgently, rang and explained my situation and they pulled out all the stops, rang Weds pm, fitted Fri, could not do enough. Over the moon and fantastic.

I have to say that it's great to get a company that do what they say. From my first phone contact with them until work completed they were first class. The lady I spoke with gave me all the info we needed. The price quoted was the price we paid. No hidden costs. We decided to rent the stairlift for my 94 year old father. After we made that decision we were visited by an engineer who took the measurements and told us exactly what the cost would be. It was the same as the lady I spoke to initially. Within a week of the engineer visiting dads stairlift was up and running. The fitters were great just got on with the job and took their time to explain everything about the stairlift to my father. I would recommend this company to anyone wanting a stairlift.

Excellent service and workmanship. Very quick and efficient. Staff where very helpful and knowledgeable.

The service we received from everyone at Associated Stairlifts was nothing less than Outstanding. From my first conversation with Eve in Sales, through to the fitters Kieron and Luke, dads stairlift was installed within 48hrs. After 3wks of dad being in the hospital, it took a lot of the worry away, of him returning home post-operative. Thank you to all of you. I would not hesitate to recommend you to anyone.

From the very start, I knew had made the right choice. Installation completed in an hour. Everything simply explained. Couldn't be happier.

As soon as I knew I would have to have a hip replacement I began to investigate whether it was possible to hire a stair lift. I was very impressed with Associated Stairlifts and the information they gave me. Once I had a date for the operation I contacted them again and they arranged to send a surveyor. This was a very good thing as it turned out that my stairs are narrower than normal, and I had to have a special lift with a frame at the back, allowing me to stand rather than sitting. The installation went well on the date arranged, and after the operation, I found it a godsend as my stairs are steep and I don't think I could have managed without it. The lift has now been taken away as I no longer need it.

Jack and Kieran our stairlift engineers were on time, and completed the task within the stated time. They were polite, courteous and helpful. They left the area of work clean and tidy. An explanation of how the stairlift operated was thorough and concise and we were delighted with the whole operation.

We needed to rent a stairlift quickly. I contacted this company and they were able to fit the stairlift the same week. Very good service. Competitive pricing, fitting was very quick and it’s perfect.