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Associated Stairlifts Ltd

4.9

234 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00
See customer reviews & leave a review

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Organisations and Awards

FEBRUARY 2023

About

We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

What we do

  • Disability and mobility

    • Stairlifts

  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
234 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Exceptional service
Customer Service
Quality
Value
I was recommended Associated Stair Lifts Ltd by an Occupational Therapist at East Surrey Hospital back in 2018 as his father in law had used them previously. Having called them, a stairlift was delivered and installed promptly and proved to be a life saver, allowing me to transport my mother up and down stairs. I found the company to be both prompt and helpful in all aspects of their service during the past four years and would have no problem in highly recommending them whether renting or buying. Unfortunately due to my mother being bedbound there is no longer a requirement but in a personal way I am sad to see it go.
Customer in West Sussex Posted on 16/12/2022 , work completed 16/12/2022
Recommended
The trader replied (on 19/12/2022)
Hello, thank you so much for taking the time to write such a lovely review for us, we really appreciate it. We are more than happy to have been able to help during this time. Thanks again, and Merry Christmas from all here at Associated Stairlifts Ltd!
Excellent Service
Customer Service
Quality
Value
Called to get an estimation on cost for a rental stairlift for my mum and cannot fault the service at all. They came out to measure up within a couple of days of my initial contact and fitted the stairlift a week later. My mum is very happy with the service and commented how polite the installation man was and how tidy! would recommend 100% - thank you.
Customer in Leicestershire Posted on 30/11/2022 , work completed 18/11/2022
Recommended
The trader replied (on 01/12/2022)
Hello, thank you so much for taking the time to write such a kind review, it is much appreciated. We are more than happy to have been able to help. Once again, many thanks and kind regards from all here at Associated Stairlifts Ltd.
Temporary Stair Lift
Customer Service
Quality
Value
Absolutely brilliant. I called on the Tuesday and the stair lift was put in on the Thursday. I was impressed how quickly the work was done and no mess at all. The engineer was friendly and gave full instructions. 100% will recommend
Customer in Warwickshire Posted on 14/10/2022 , work completed 11/10/2022
Recommended
The trader replied (on 18/10/2022)
Good afternoon, thank you for leaving a five star review on the service that you have received from us here at Associated Stairlifts. Your thanks have been passed on to your engineer who fitted the lift and to all those involved here at our office. Best wishes from all at Associated Stairlifts.
Great people to deal with.
Customer Service
Quality
Value
Just had this lift installed as I needed one urgently for my wife Contacted several NHS suggested suppliers who didn’t impress over the phone, then after doing my own research discovered Associated Stairlifts. Initial phone contact was polite & informative & emailed a brochure immediately. The site survey was arranged for the following Tuesday & the stairlift fitting on Thursday if I so wished. It all went like clockwork. So in 7 days from initial contact to fitting ( with a weekend in between) it was all done. Polite informative staff, expert fitter. All businesses should be this good. Impressive!
Customer in Worcestershire Posted on 13/10/2022 , work completed 13/10/2022
Recommended
The trader replied (on 18/10/2022)
Thank you for taking the time to leave us such a lovely review. We are so pleased that we were able to help you by fitting the stairlift quickly and hope it really makes a difference. Thank you again from all of us at Associated Stairlifts.
Associated Stairlifts-5 Stars
Customer Service
Quality
Value
Very efficient company and reasonable prices. The initial contact on 03/10/2022, was excellent, very knowledgeable sales support. Two days later Andy did a site survey and explained all options clearly, and I placed an order for a nearly new refurbished stairlift for £1250. Six days later the stairlift was installed by Rory. He was a very efficient worker and left the stairs spotless after installation. After my excellent experience with Associated Stairlifts would recommend this company to anyone.
Customer in West Midlands Posted on 11/10/2022 , work completed 03/10/2022
Recommended
The trader replied (on 13/10/2022)
Hello, thank you so much for taking the time to write such a great review, it is much appreciated. We are so glad to hear that you are pleased with our services. Once again, many thanks and kind regards from all at Associated Stairlifts.
Fantastic Service
Customer Service
Quality
Value
I had a temporary stairlift installed for my dad who is very poorly and the service I received was first class and the most affordable. I would definitely recommend Associated Stairlifts for anyone wanting to buy or rent.
Customer in Greater Manchester Posted on 09/10/2022 , work completed 23/09/2022
Recommended
The trader replied (on 13/10/2022)
Hello, thank you so much for your kind words, we are so glad to hear that you're pleased with our services. Thank you again and best wishes from all here at Associated Stairlifts Ltd.
Excellent in every way
Customer Service
Quality
Value
Our engineer, Luke, could not have been more efficient or professional. He carried out a brilliant service on my refurbished chairlift and was able to answer all my questions, as well as offering advice should I need to turn off the machine to enable household electrical work to be undertaken. I purchased my chairlift a year ago and every member of staff from the lady who answers the phone, Jack who installed it and today’s engineer, Luke, have been delightful. I have no hesitation in wholeheartedly recommending this family run business, Associated Stairlifts, to anyone. Thank you so much. Liz Wilson
Customer in Surrey Posted on 04/10/2022 , work completed 03/10/2022
Recommended
The trader replied (on 05/10/2022)
Hello, thank you so much for taking the time to write such an amazing review following Luke's visit. We are so glad to hear that you are pleased with our services, and we will make sure to pass the great feedback on to Luke. Once again, many thanks and kind regards from all at Associated Stairlifts Ltd.
Stairlift installation
Customer Service
Quality
Value
Brilliant company!! Needed an urgent appointment for a stairlift to be fitted, this company did a fabulous job . From the initial enquiry, through the arrangements and the fitting very professional . I would definitely recommend. Thank you
Customer in Leicestershire Posted on 16/09/2022 , work completed 14/09/2022
Recommended
The trader replied (on 05/10/2022)
Thank you so much for taking the time to write such a great review. We are more than happy to have been able to help. Thank you again from all at Associated Stairlifts Ltd.
Amazing company
Customer Service
Quality
Value
We never think the day may come when a stair lift is needed in your home. But thanks to this amazing company it was all so easy. From phone call to fitting in just over a week. Simple to use and because you can rent no huge outlay of money.
Customer in West Midlands Posted on 09/06/2022 , work completed 09/06/2022
Recommended
The trader replied (on 09/06/2022)
Hello, thank you for your wonderful review. We are so happy to hear that you are pleased with our services and company. Please do let us know if we can be of any further help to you. Thank you again from all at Associated Stairlifts Ltd.
Stairlift installation.
Customer Service
Quality
Value
The stairlift fitters arrived on time to fit my Flow X stairlift. They were very personable and professional and carried out the work quietly and proficiently. I was given thorough instructions on how to operate the stairlift and given the opportunity to try it out before they left and ask as many questions as I needed to. Associated Stairlifts were a pleasure to deal with and I would have no hesitation in recommending them to anyone!
Customer in Leicestershire Posted on 01/06/2022 , work completed 01/06/2022
Recommended
The trader replied (on 07/06/2022)
Hello, thank you very much for the amazing review, it is greatly appreciated. We are so glad to hear that you are pleased with our engineers' work and we will be sure to pass the feedback on to them. Thank you again from all here at Associated Stairlifts Ltd.
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