BeeXpress Plumbing And Heating

Fixed a leaking shower fitting for us. Prompt, efficient, knowledgeable, polite. No hesitation about using them again.

Shower pump packed up: not an emergency, then. After an initial out of hours visit which ascertained the pump was beyond repair, I ordered a new one and Ben came to fit it at a couple of working days notice. Since this was right in the Christmas/New Year period, that was in our view impressively good, and we are delighted with the results.

The heating dial on my boiler broke before Christmas. I contacted BeesXpress and was offered an appointment after work hours within a few days. However because I am considered Covid vulnerable by age and for health reasons I wanted a day time appointment so that I would be able to have windows open for some time etc. I was given a morning appointment for what I think was probably Bens first day back to work after the holiday. He was able to fix the problem very quickly also checked the boiler for another issue that had arisen. I asked Ben to wear a mask which he did without quibbling. (I have had a bad experience with another workman who didn’t want to wear a mask). As I have had several problems with the boiler I spoke to Ben about replacing it. He gave me some advice and information but did not in any way try to push me into getting a new boiler. I recommend BeeXpress only not too loudly as I think he is busy and I would like to think he will be there if I need him again!

BeeXpress did an excellent job fixing my boiler and thermastat. Chris the plumber was a pleasure to deal with!

After months of failed appointments, and unreturned phone calls from others, I was recommended to Ben by a friend. He dropped by and diagnosed the issue easily. A clear quote followed. Ben then attended on the booked in date, worked diligently, and stayed till the job was completed past 7.30pm. Ben was pleasant and professional throughout. His work exceeded my expectations. I cannot recommend this company enough.

Ben worked well, as far as we can tell. He is a pleasant man. He explained carefully what he was doing, including showing us the problem with the limescaled heat-exchanger. His office communicated with us very well by phone and email, including when the overrunning of an earlier job meant that the main work, unfortunately, had to be rescheduled for a later day. All charges were explained initially, and professionally followed through. It seemed to us that both Ben and his office are really trying hard to offer a good service.

The boiler and radiators needed attention as the central heating was not working. Now it is. Ben at BeeXpress is very competent and very professional, he ensured the work was done to a high standard. Excellent work, very professional and recommended.

Have used ben and his company for a number of years now for both myself and other family members. I can't speak highly enough of the service he provides at a good price but as I have said before more importantly you can trust him to not only do a good job but to give you honest advice which can be difficult to get at least in my experience. If you need a plumbing job done give Ben a ring you will not be disappointed I promise you.

Ben had repaired out old boiler when it broke down in July 2020. This had involved replacing the pump. It stopped working again ten months later and Ben again found the pump to be the problem. I was told the pump was under 12 month guarantee by the supplier, but expected to have to pay the labour for investigation and replacement. I was therefore pleasantly surprised to be told that the labour would also be free under their own guarantee and so I had nothing to pay. [Although I was told they had changed their policy this year they honoured the terms at the time the initial job was done without any prompt from me.]

BeeXpress replaced plastic piping in my kitchen, which was done in an excellent and professional way. Very reliable.