Boiler Rescue Limited

After being told that my rental property needed a new boiler as it was 13 years old and had various faults, I contacted Boiler Rescue on the recommendation of a family member. The help and competence was excellent and very reassuring. They arranged to visit the property through my agent and carried out a thorough check concluding that the boiler was working well, was less than 10 years old.I did not need to get a new one. I am very grateful to them for their honest opinion. I I couldn't have asked for better service, thank you Boiler Rescue.

Boiler Rescue completed an annual service that included a boiler check, safety checks and central heating and plumbing inspection. Bathroom radiator was bled and adjusted and made more effective. The work was completed to the agreed schedule and budget. The trader stood out in terms of efficiency, professionalism and consideration. The Boiler Rescue team were friendly and helpful and professional.

I recently used Boiler Rescue to repair a water leak in my kitchen. Mark completed the job in an efficient, fuss free way. He was on time, very professional and very friendly. The cost was most competitive. This company also service my central heating system each year and are very reliable. I have no hesitation in recommending them.

Excellent service every time, professional, honest and trustworthy clean neat job and I appreciate that Mark respects my property by wearing protective footwear.

Central heating was not turning off, so was on continuously and house became far too hot. Phoned Boiler Rescue and a visit was booked for the same day and I given a quote for the hourly rate, which I felt to be reasonable. The fault was found quickly and resolved. Everything that was done was explained to me in a way I could understand. Shoe covers were put on when entering the property and everything was left clean and tidy on leaving. I could not fault the service received and the friendly but professional way that I was treated.

Having been recommended to us, we were very pleased with the service received. All explained very well. Polite and tidy. Reasonable price too. I would gladly recommend to anyone, Thank you

I dread having to obtain the services of a tradesman not known to me. So often in the past I have been disappointed. Well fear not people, I have found a rare gem of a heating engineer. Mark was polite and helpful with a "can do attitude" right from the first phone call. Not only that but he was open and clear about what he could do and what his charges were. He was flexible and able to accommodate my requirements. I explained what my intermittent problem was and he listened carefully and analysed the problem quickly and accurately. I asked many questions and all were answered clearly with no flannel or waffle. I was so impressed at the organised, efficient, clean and technically proficient way he worked. Everything he needed was in his van so no need go and purchase parts. Mark is the bench mark by which all others should be judged by. I wish I had met him 30 years ago.

Mark turned up on time and quickly diagnosed the problem. He promptly replaced our Central Heating pump after overcoming the issues that its longstanding installation had caused. Mark explained what he did and why and also recommended some additional work to benefit our heating system. Mark and his Apprentice left the workspace clean and tidy. I found both to be very professional throughout their visit.

My husband and I just moved into our house. We wanted to turn the heating on but radiators were ice cold even though boiler was turned on and temp. was set on the hive. On Saturday late evening, now at a complete loss, I browsed the British Gas website to see if we could get an engineer to visit. I contacted Mark via localheroes.com (backed by BG), submitted the job details via the online form, was given a quote and waited for a response. Sunday morning got a call from Mark, saying he would be able to visit same day to diagnose but if he didn't have the parts then would arrange to come back - no problem. Arrived in the afternoon, he took a look at the boiler, explained the problem and how he was going to repair. Job was done within an hour. Would highly recommend!

Service booked in, on time called on mobile to let me know on his way, very pleasant on arrival serviced boiler, checked gas supply, would recommend him to other friends and family. Overall a great service.