Endorsed by Which?

Browns Heating Services Ltd

5.0

73 Reviews

Opening Hours
Today - 08:00–21:00
  • Monday 08:00–21:00
  • Tuesday 08:00–21:00
  • Wednesday 08:00–21:00
  • Thursday 08:00–21:00
  • Friday 08:00–21:00
  • Saturday 08:00–21:00
  • Sunday 08:00–21:00

Organisations and Awards

Jun 2020

About

Browns heating services ltd is an established and professional heating and plumbing company based in the London, Essex and Hertfordshire area. With over 16 years experience in the industry, you can guarantee you will receive exceptional quality work from us and a personable service. We’re Worcester Bosch accredited installers so can offer 12 year guarantees and were also ideal max accredited, so can offer up to 12 years on some ideal boilers. We work with other manufacturers also. We also offer finance options and take credit card payments.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas emergencies
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
New electric shower fitted promptly and to high standard
Customer Service
Quality
Value
Jamie fitted a new Mira shower for us quickly and efficiently. He replied to all emails promptly, arrived on time, clearly explained what had happened to our old shower to avoid problems in the future and kept everything clean during installation.
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
The trader replied (on 17/01/2020)
Glad you were happy with our service, thanks for taking time to leave a review
Excellent workmanship and service
Customer Service
Quality
Value
We were having problems with a kitchen tap. Jamie visited and changed our tap after trying to resolve the problem without having to change the tap to save us the expense of a new tap. He was efficient, tidy and reasonably priced. Very happy with the service provided. Highly recommend this plumber.
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
Quick response
Customer Service
Quality
Value
Central heating boiler leaking and losing pressure Browns responded very quickly, the boiler is now working perfectly - really very helpful.
Customer in Greater London Posted on 11/01/2020 , work completed 10/01/2020
The trader replied (on 17/01/2020)
Thanks for the reply. Glad you were happy with our service
Excellent boiler service
Customer Service
Quality
Value
Jamie came over as planned and did a neat, thorough and efficient job. Also very pleasant. Highly recommended.
Customer in Greater London Posted on 11/01/2020 , work completed 10/01/2020
The trader replied (on 17/01/2020)
Thanks so much for taking the time to post a review. So glad you were happy with our service
Quick, Efficient and Clean
Customer Service
Quality
Value
Boiler broke on a cold morning. We were left with no shower, no heating and some very grumpy kids. They were very quick and a simple problem was fixed at a reasonable price. We were very grateful and will definitely use them again.
Customer in Essex Posted on 19/12/2019 , work completed 01/12/2019
The trader replied (on 17/01/2020)
Thanks for the review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Fantastic service
Customer Service
Quality
Value
My boiler needed a new PRV. Jamie worked quickly, cleanly and efficiently, and had the spare part needed because he'd asked all the right questions before he came. He also repressurised the system, which wasn't expected but needed doing, and he stayed until everything worked. His invoice matches his quote exactly. He answered all my questions and gave me great, honest advice about my boiler. He was polite and friendly and even explained what he was doing to my kids. He also called the next day to check that everything was still working. I would have no hesitations in recommending him and will definitely call him again if I have any problems with my heating.
Customer in Greater London Posted on 11/12/2019 , work completed 10/12/2019
Fantastic service
Customer Service
Quality
Value
My boiler needed a new PRV. Jamie worked quickly, cleanly and efficiently, and had the spare part needed because he'd asked all the right questions before he came. He also repressurised the system, which wasn't expected but needed doing, and he stayed until everything worked. His invoice matches his quote exactly. He answered all my questions and gave me great, honest advice about my boiler. He was polite and friendly and even explained what he was doing to my kids. He also called the next day to check that everything was still working. I would have no hesitations in recommending him and will definitely call him again if I have any problems with my heating.
Zoe Posted on 11/12/2019 , work completed 10/12/2019
The trader replied (on 19/12/2019)
Thanks for the review really appreciate it. Glad you were happy with our service
Highly recommended
Customer Service
Quality
Value
Jamie has done jobs for me, my family and friends for many years. Excellent workmanship, reliable, honest and fairly priced work. Would highly recommend to anyone.
Customer in Greater London Posted on 10/12/2019 , work completed 10/12/2019
The trader replied (on 07/01/2020)
Thanks for the feedback much appreciated
Excellent Boiler Installation Experience
Customer Service
Quality
Value
We had an excellent experience with our boiler replacement. Jamie worked diligently to complete the work in the stated time period and to the agreed estimate, apart from a replacement central heating pump identified as suspect during the installation work ( see details below). There was a question mark around whether we would need a larger gas pipe and this was included in the quote and would only be charged for if needed. After the boiler was installed it was confirmed that we did indeed need the larger gas pipe. This was installed swiftly and with as little disturbance as possible and was able to be run through the garage from the meter cupboard to out-side of the house and round the back of the house to the boiler position. During the installation it was identified that we had a problematic central heating pump and that a replacement for this item should be considered. I was already aware of this pump having excessive vibration (also noted by another plumber who quoted) so I had no hesitation in agreeing to have this pump replaced. It was replaced with no additional labour cost and just the agreed cost of the pump. All work carried out professionally plus any mess generated was cleared up and old boiler parts disposed of. An electrician was needed, arranged by Jamie, to fit an RF device pair to get around the lack of wiring in the existing configuration. We were made aware of this before work commenced and the price agreed before work started. Thoroughly recommend.
Customer in Essex Posted on 05/12/2019 , work completed 30/11/2019
The trader replied (on 07/12/2019)
thanks for the review really appreciate it. glad you were happy with the installation
Super SME for gas work .
Customer Service
Quality
Value
I know Jamie for couple of years now and Excellent / professional work done by him. He is one of very very few who I know are master of their profession. His charges are fully justified as it gives me a long term comfort for the work done along with sensible advise. I wish him good luck. Cheers
Customer in Greater London Posted on 30/11/2019 , work completed 28/03/2019
The trader replied (on 17/01/2020)
Thanks a lot for your review and your continued business