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Bumblebee Plumbing & Heating Ltd

5.0

395 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. We have been going since 2015 and we are going from strength to strength. We now have 7 vans on the road and a full-time office. We recently won "BOILER AND HEATING CONTRACTORS INSTALLERS 2019" in the energy efficiency awards after winning it in 2018 also, showing that all our hard work and commitment is paying off.

We have a commitment to high level service and always strive for the perfect job. Our engineers are highly trained and experienced meaning that our customers get the best guys on the job every time.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance, we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:

On time.
Neat and tidy. (both in appearance and in your property)
Reasonably priced.
Honest.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
395 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
First class
I had a leak on my heating system, Bumblebee came out and repaired it, this was all done very quickly. I can't recommend Bumblebee highly enough. I have my heating system on a plan with Bumblebee and they have never let me down! Ross and his team are a really professional outfit where excellence is treated as standard.
Customer in Warrington Posted on 25/01/2024 (Reviewer did not use service)
The trader replied (on 09/02/2024)
Thank you for your very kind words, we are very proud of our team and always happy to assist our customers.
No job too small
Customer Service
Quality
Value
Needed a radiator thermostat valve changing and Bumblebee once again came to our assistance. Quick call to the office and a plumber was on his way the following day. Job done quickly with no mess. We have their maintenance contract for all our plumbing and central heating systems. We'll recommended 👍
Customer in Warrington Posted on 24/01/2024 , work completed 17/01/2024
The trader replied (on 09/02/2024)
Doesn't matter to us if the job is a TRV or a boiler install, all equally important and always glad to keep our valued customers happy. Thanks for being a loyal customer.
Great service, as always
Customer Service
Quality
Value
Brilliant service from Ross, called yesterday and they turned up the following day to troubleshoot a number of minor issues and provided advice on what we needed to heat various rooms that were cold.
Customer in Borough of Halton Posted on 16/01/2024 , work completed 16/01/2024
The trader replied (on 25/01/2024)
Superb, thanks for contacting us and we are glad to have been assistance.
Excellent
Customer Service
Quality
Value
I was dreading my 30+ year old boiler finally giving up. It did just that on Christmas day. I have been told in the past by gas fitters ( not Bumblee ) that it was going to be a massive very expensive job to replace. They could not have been more wrong. An engineer came out to confirm that we needed a new boiler. We were given a price for the work that needed doing. Three engineers came to carry out the work a week later. They were fantastic from start to finish. They were so clean, tidy and professional. At the end of the day when they left it was as if nothing had been disturbed at all, and we had a lovely new boiler fitted. I would have no issues in recommending them to anyone. Fantastic service.
Customer in Warrington Posted on 15/01/2024 , work completed 03/01/2024
The trader replied (on 18/01/2024)
We are sorry that your old boiler gave up on Christmas Day, what a nightmare! However, we are incredibly happy to know that our team, had you back up and running for the New Year. Hopefully, you will join our Reduced Busy Bee service and repair plan.
Boiler issue at short notice
Customer Service
Quality
Value
Ross and the team responded at short notice to an issue we were having with our boiler. Within a very short period of time Bumblebee had contacted me with a time slot for an engineer, same day. No dramas just very friendly and reassuring. Engineer arrived, asked if needed to take shoes off, spoke me through what issue was and was fixed in no time. Can't thank Bumblebee enough it is a really professional service with a brilliant customer service. Will continue as a customer and wouldn't hesitate to recommend. Thanks
Customer in Warrington Posted on 05/01/2024 , work completed 05/01/2024
The trader replied (on 25/01/2024)
Good morning and thank you for your fabulous 5* review, brilliant to read we have another new customer to welcome to our Hive!
boiler replacement
Customer Service
Quality
Value
Having been suddenly let down by my agreed supplier and without heating for a few weeks Bumblebee at short notice carried out an excellent job of replacing the boiler, flushing the system, and fitting a magnetic trap.They also checked our other gas appliances and have subsequently provided a Buildings Appliance Safety certificate.A neat and tidy job which is working well.
Customer in Warrington Posted on 02/01/2024 , work completed 22/11/2023
The trader replied (on 09/01/2024)
We are so happy to know you are pleased with our installation team, as we are to know your home is warm again.
Quick, reliable and friendly
Customer Service
Quality
Value
Quickly fixed a leaking radiator with no fuss. Have found Bumblebee to be professional friendly and reliable. Have already recommended them to friends.
Customer in Warrington Posted on 21/12/2023 , work completed 19/12/2023
The trader replied (on 09/01/2024)
Thank you so much, we appreciate your business and you recommending us to your friends.
Boiler replacement
Customer Service
Quality
Value
From start to finish our experience with Bumblebee was brilliant. Just had a new Worcester boiler installed which was completed in one day. Very processional, tidy and friendly service I would highly recommend Bumblebee plumbing and heating. Cheers and thanks for a great job.
Customer in Warrington Posted on 19/12/2023 , work completed 12/12/2023
The trader replied (on 21/12/2023)
It is our pleasure to have you warm and cosy again, thank you for choosing us to install your new boiler.
Very Professional Service
Customer Service
Quality
Value
This was the third time I have used Bumblebee. They are a very professional, customer-orientated company who provide an exemplary service with a very quick turnaround. 5 Star Service- highly recommended
Customer in Merseyside Posted on 19/12/2023 , work completed 18/12/2023
The trader replied (on 21/12/2023)
Ah wonderful, thank you for your returning custom and 5 star review too!
Amazing service
Customer Service
Quality
Value
Boiler failure late Friday afternoon. Remembered seeing a Bumble Bee repair van in our vicinity, check Google for a number and gave them a call. I believe Ross answered the phone and initially said it would be Tuesday before they could attend, however as we were local he said he would pop over in the morning [Saturday]. He arrived as promised and after giving the boiler the once over, as expected gave the boiler a death certificate ☹️ He suggested a standard well known boiler replacement and that it could be fitted the following Wednesday and gave us a very good quote for the work. Peter arrived early Wednesday morning and by lunchtime we had our central heating fully working. Again efficient, friendly service leaving no mess behind after finishing the job. All I can say is that I would without doubt recommend Bumble Bee Heating and Plumbing to all if they ever need a plumber or their central heating sorted.
Customer in Warrington Posted on 18/12/2023 , work completed 13/12/2023
The trader replied (on 21/12/2023)
We aim to please our customers and how many companies would have their own director go out on a Saturday morning. We don't like issuing unwelcome news but not all boilers can be saved....RIP! However, to share our good news, boiler fitted and customer happy, now we are BUZZING with that!