Bumfords

I contacted Bumfords to sort a problem with my underfloor heating. I was given an appointment day within a week and I got a reminder a day before the appointment. The Plumber, Phil, was prompt, polite, very professional and knowledgeable. He was able to sort out a persistent problem with the system that I had previously been told could not be corrected without an expensive upgrade. He cleaned up after himself and gave recommendations about how I can optimize the currently installed system. Overall extremely satisfied with the service and will use them again

Bumfords replaced our boiler in December 2020, just after the second lockdown. The staff who visited observed every safety precaution. It was an unplanned, emergency situation, in the middle of very cold weather and yet they responded to my initial request for a quote immediately. It is a system with a large hot water tank, so more complex than the average combi boiler, but during the whole process we had complete faith that they knew exactly what they were doing. The job was completed on time and to budget. The engineer was a pleasure to have in the house - tidy, helpful, friendly but hard working. The outcome was possibly one of the best jobs we have ever had done, and we have been restoring houses for over 40 years, so we have plenty of experience! The engineer spent a very long time balancing the system and the result is the house has never been warmer or easier to control using the Hive control system. It is excellent, even in a big old house. We will be using Bumfords for all our plumbing jobs in the future. They also fitted some kitchen taps for us at the same time as the boiler. Last week we had a leak from one of the pipes under the sink and they were there that afternoon to fix it. Absolutely excellent service.

From our first call to the office at Bumford's to the end of our new boiler installation the service we received was excellent. Alex came out the same day to look at the old boiler and we agreed that a new boiler was the way to go. Within the day Alex had sent me an email with the quote for the work required doing and quickly came back with another quote as we decided to have anew radiator fitted also. Phil the engineer came promptly on the agreed date and followed all covid proceedures and protocols. Phil was very professional covering as much as possible with dust sheets and he kept me informed at all stages of the installation .The boiler was fully tested and Phil gave us a very thorough hand over of the boiler showing us all functions. Nothing is too much trouble for this company, it's a company you can trust and rely on .

A very professional company. The new boiler was an upgrade from the existing and had to be located in a different area. From the initial survey by Robin who went into detail of the installation, type and size of boiler required and gave an explanation of where all new piping would be located. Robin & Phil (Installation engineer) also came to our home prior to the installation to go through all details and answer any questions. Phil Romans the engineer who carried out the work was exceptional.

Bumfords came the same day that I rang them to look at my leak and resolved the situation immediately. Although they were really busy a new boiler was fitted 4 days later. No mess whatsoever. Covers on floors. Covers on their shoes. Matt just got on with his job and it was a pleasure for him to be in our home. All finished in 1 day. These are very organised people. They will be doing my next project.

A very good and comprehensive job from Bumfords which has made a significant improvement to the way we are able to heat our home. From initial discussion through to execution, the service was professional and inspired confidence that we were using a good company that can be trusted.

From start to finish the whole team have been so professional, accommodating and supportive. The initial survey with Robin put my mind at ease at what we wanted to achieve, no pressure sales, just good honest advice, constant communication helped me design the solution I wanted. The team supplied and fitted a brand new Worcester Bosch High flow boiler plus Nest Thermostat, including removing the hot water tank and header tanks of the old system to make way for the new bathroom. They installed new designer radiators throughout the house. The removal and replacement was completed in a day to a very high standard and I couldn’t be happier with the results. The fitting of the radiators required more work than expected to include supports in the walls due to the weight of them but this didn’t phase any of the team, they simply got on and sorted the job, they were very patient and professional and the standard of work can be seen through the whole project. Thanks, everyone for your support, I can’t recommend you guys enough

Just fitted a new wet underfloor heating system as part of our new kitchen refurb. This required a lot of coordination between plumbers, kitchen fitters and flooring installers which went remarkably well. Part way through the kitchen project we noticed a leak on the old boiler and despite the various constraints of COVID they managed to source and fit a new boiler quickly and efficiently. Alex is always so helpful and ensures everything is done in a timely and professional way.

Its great when you can use a local company. Its even better when they turn out to be as good as Bumford Heating. All the staff I spoke to or met, are without exception, friendly, professional and highly competent. The quality of the workmanship was spot on - and attention to detail exceeding my expectations. The prices are realistic and fair. During the strange Covid aware circumstance we're in - they were very mindful of wearing ppe and social distancing. Would I recommend them? I already have to two friends.