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Charles Bickham plumbing and heating

5.0

70 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service.

With over 10 years experience in boilers, heating and plumbing Charles and his team can deal with any kind of heating issues from residential servicing and repairs to larger commercial projects.

We are very proud to have Viessman Boilers as a partner. Whilst we are able to work on any boiler system our partnership with Viessman means we can offer customers some fantastic deals on new boilers and we are trained to the brands own exacting standards.We are fully insured and OFTEC and Gas Safe certified.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Gas cooker installation
  • Plumbers

  • More Services

    • landlord certificates

Customer reviews

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5.0
70 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Boiler replacement and relocate
Customer Service
Quality
Value
I am extremely satisfied with the work carried out by Charles and Jack to replace our dated boiler with a new viessmann model. This included relocating to the other side of a solid brick wall. Communication prior to the job was excellent and was able to be conducted remotely over phone and via messaging. Both Charles and Jack were professional and conscientious throughout the work on the day. They made sure to explain everything and answer any questions I had. Very tidy work and the new boiler seems like a vast improvement already. Highly recommend.
Customer in Kent Posted on 30/09/2023 , work completed 28/09/2023
Reliable trustworthy and efficient
Customer Service
Quality
Value
Not the first time I have had work done. My experience has been stress free, excellent communication, trustworthy to arrive when they say and knowing I will get a good job done in an efficient, clean and tidy way.
Customer in East Sussex Posted on 01/09/2023 , work completed 31/08/2023
Fast, friendly and efficient.
Customer Service
Quality
Value
Easy to communicate with. Job done in no time at all. Nice to be able to work with independent contractors rather than the big boys that didn’t give the same level of service at all in the past.
Customer in East Sussex Posted on 20/07/2023 , work completed 20/07/2023
Boiler service
Customer Service
Quality
Value
This work was carried out by a very pleasant young man, very helpful, infomative, and thorough. I didn't feel uncomfortable having him in my home.
Customer in East Sussex Posted on 22/06/2023 , work completed 16/06/2023
New Boiler
Customer Service
Quality
Value
Our boiler packed up and Charles Bickham came round promptly to help review the situation and recommended a replacement. A week on the new boiler was installed. They were very professional, explained the process every step of the way and helped with the Hive integration as well. I would highly recommend them.
Customer in East Sussex Posted on 26/05/2023 , work completed 25/05/2023
New boiler
Customer Service
Quality
Value
Efficient, friendly and prompt service that is rarely found nowadays. The installer of my new boiler was very pleasant and kept me up to date with progress.
Customer in West Sussex Posted on 25/05/2023 , work completed 25/05/2023
Combination Boiler Replacement
Customer Service
Quality
Value
Very timely installation, highly skilled and personable engineer. The process & the operating instructions were both very well explained Would not hesitate to recommend Charles & Jack, to others, and will certainly use again, when the occasion arises.
Bob in West Sussex Posted on 30/04/2023 , work completed 28/04/2023
Annual boiler maintenance.
Customer Service
Quality
Value
New boiler fitted three years ago and serviced each year by Charles Bickham Plumbing. Staff are professional, polite and complete jobs on time with minimal disruption and mess. Happy to recommend their services.
Customer in Kent Posted on 13/04/2023 , work completed 03/02/2023
Installation of New Viessmann Boiler
Customer Service
Quality
Value
We have used Charles Bickham Plumbing and Heating a number of times over the years and have always been pleased with their prompt and efficient service. This time was no different. Jack the engineer who carried out the installation of our new boiler, was incredibily efficient, polite and friendly. Jack updated us throughout the day on what he was doing and how the installation was coming along. Jack took the time to explain in detail how the controls worked and assisted us where necessary with setting the system up, ensuring that we understood. We would most definitely recommend this company. Great service!
Customer in East Sussex Posted on 04/03/2023 , work completed 02/03/2023
Excellent fitting of new Viessmann combi boiler
Customer Service
Quality
Value
Charles Bickham provided an excellent service throughout and was able to advise on the most suitable replacement combi boiler for our needs. Charlie visited to survey the site, and his engineer fitted the boiler the following week. The work was to a high standard and completed with minimum disturbance. The engineer was polite and informative and ensured the app-based controls were set up and clearly explained. We were very satisfied with the service, value for money and quality, and would recommend Charles Bickham without reservation.
Customer in East Sussex Posted on 09/02/2023 , work completed 07/02/2023