Charles Bickham plumbing and heating

Efficient, friendly and prompt service that is rarely found nowadays. The installer of my new boiler was very pleasant and kept me up to date with progress.

Very timely installation, highly skilled and personable engineer. The process & the operating instructions were both very well explained Would not hesitate to recommend Charles & Jack, to others, and will certainly use again, when the occasion arises.

New boiler fitted three years ago and serviced each year by Charles Bickham Plumbing. Staff are professional, polite and complete jobs on time with minimal disruption and mess. Happy to recommend their services.

We have used Charles Bickham Plumbing and Heating a number of times over the years and have always been pleased with their prompt and efficient service. This time was no different. Jack the engineer who carried out the installation of our new boiler, was incredibily efficient, polite and friendly. Jack updated us throughout the day on what he was doing and how the installation was coming along. Jack took the time to explain in detail how the controls worked and assisted us where necessary with setting the system up, ensuring that we understood. We would most definitely recommend this company. Great service!

Charles Bickham provided an excellent service throughout and was able to advise on the most suitable replacement combi boiler for our needs. Charlie visited to survey the site, and his engineer fitted the boiler the following week. The work was to a high standard and completed with minimum disturbance. The engineer was polite and informative and ensured the app-based controls were set up and clearly explained. We were very satisfied with the service, value for money and quality, and would recommend Charles Bickham without reservation.

The work comprised the replacement of an existing boiler and some old radiator valves. We were very happy with all aspects of the process from the initial contact and estimate to the completion of the work. The installation engineer worked very hard, was tidy in his work and was very polite, keeping us informed of progress and explaining the nature of the work being carried out. We are similarly very happy with the performance of the new boiler which chosen in accordance with their recommendations.

We liked Charles's attention to detail and honesty from the start. He took the time to explain all the options we had regarding boilers / sensors / thermostats and answered all our questions before suggesting the equipment that would best suit our needs. We have to say a big thank you to Jack who carried out the work; his hard work and skill mean that the installation is immaculate. The old pipes and tanks were removed cleanly and dust and disruption were kept to a minimum. The new pipework, both internal and external, is very neat, and you would struggle to spot where the old flue once left the house. Overall, we could not be happier with the result, and would highly recommend Charles Bickham Plumbing and Heating.

Look, I'm a grumpy old git. You've got to impress me to even get me to fill one of these flippin' reviews in. The fact that I've done it says it all!

This company's work is at a very high standard at a very reasonable price, they are polite and professional, all the work carried out was really neatly done in just 2 days, Throughout the job, everything was kept clean and tidy. I honestly haven’t got anything negative to say, thank you.

Charles was very professional and polite throughout the installation of a Viessmann Vitodens 050-W gas combi boiler and completed the agreed work to my full satisfaction. The job was not straightforward as: (1) I wanted to move the boiler; (2) the gas flue is relatively inaccessible, being on a sloping roof in a busy block of flats; (3) access to the flue in the loft was not straightforward. Despite this, I was impressed how efficiently Charles assessed the potential issues when asked to quote, and this gave me confidence that the work would be completed without a hitch. The job straddled two days and went smoothly as Jack and Charles navigated their way through all of the required steps. A cherry picker was hired for the second day to access the roof and he also appeared to work well with Charles. Very pleased with the final result. Based on my experience, I can definitely recommend Charles Bickham Plumbing & Heating for potentially problematic installations of a gas combi boiler. Would use again.