Charles Bickham plumbing and heating

Charles came when he said he would, and his work was to his usual high standard. He is pleasant, trustworthy and totally professional. I would not wish to use any other company.

We have plans to change our kitchen and so, wanted to not only replace the existing boiler, but move it to the garage and remove 9 unwanted pipe drops in the kitchen. So this wasn't a straight forward swap and entailed new pipe runs to upstairs and downstairs. Guided by Charlie, we now have a new boiler, all pipework concealed and additional space in the kitchen-just what we wanted. From quote to completion everything was very professional. We were without hot water/heating for one night, but with a major change like this it was what we expected. Jack worked hard for the 4 days he was here, the quality of workmanship was excellent and couldn't be faulted. Clean and tidy, would recommend them to anyone.

I live abroad and have tenants in our property and it can be difficult to manage problems with the property when they arise from abroad. Charles was very efficient at responding to my enquiry and once realising the boiler needed replacing went above and beyond to carry out the work the next working day as the tenants have a young child. Very competitive pricing and great to deal with. Would highly recommend!

This business was recommended to me by a friend. Jack fitted a new Viessman boiler on 20/10/20 with a power flush and all neatly completed in a day with no problems then or since. Annual service carried out yesterday by Jack and I was even able to return his favourite screwdriver that had previously fallen in a fairly inaccessible void behind the tank! Clean, efficient and professional service at reasonable prices. Good to chat with Jack on common interests as well. I have recommended the business to two friends recently.

Installation of replacement Viessmann 111-W Combi-boiler and one replacement Radiator. From the visit to assess the work, through quotation and installation Charles Bickham Plumbing & Heating showed extreme professionalism. The knowledge of the product was outstanding and installation was undertaken within 7 hours, in a clean and friendly manner. The Vicare control system was well explained and we couldn't be happier. The quotation was competitive and final invoice was as quoted. I would have no hesitation in recommending them.

Charles is someone who gives you confidence in the work he does. He serviced my Viessmann condensing boiler for the first time, found some left-over problems from the previous service & resolved them. Glad I found him. plus his charges are very reasonable, compared with some! Highly recommended.

I contracted Charles Bickham Plumbing & Heating to remove an old boiler from the kitchen of the house I recently moved into, which didn't work, and to install a new combi condensing boiler in the downstairs loo. This involved removing the old boiler and immersion heater, pipes, wiring and the flue, before fitting the new boiler. The existing radiators and pipes were all flushed through and descaled and the tanks in the loft were drained. Jack worked tirelessly by himself on the first day and was joined by Fred on day two. I was surprised at how many skills they had, including plumbing, wiring, pipe work, installing electric sockets, gas fitting, carpentry, and cleaning up after themselves as they went along. They consulted with me about where I wanted things to go, patiently answered all my questions, and even made a special trip to the builder's yard to try and find a particular brick to replace the hole left after removing the old external flue. Charles, the company owner, arrived in the early evening to check the installation, and tried to explain the app which controls the boiler system to me, which is a work in progress. However, he is able to log on to the app and keep an eye on how the system is operating, which is reassuring. He has also answered my post-installation queries promptly. Charles is a very enthusiastic champion of Viessman boilers. I was very impressed by how efficient the whole installation and was and would not hesitate to recommend this company.

I'd have no hesitation in recommending these guys. Charlie is very professional and inspires a lot of confidence in me. His young guys Jack and Fred spent 2 days with us installing a new boiler, led by Jack. Jack was polite, helpful, intelligent, very hard working and was very receptive to working around 3 of us working from home on Zoom with one attending an interview online. The work was neat and tidy, all mess cleared up. Fred was new to the firm and was fast and effective. When we had a small hitch understanding which rads needed thermostatic valves, Fred changed one without hesitation. Overall I am delighted to have chosen Charlie's firm. Well done chaps from a very happy customer. I just need to pay now.....

Charles gave me two very competitive estimates compared with my usual gas man, and a perfect date for installation. Jack arrived exactly on time and carried out the installation with no fuss and on only two teas! I have now a top of the range Viessmann boiler full wi fi very happy with Charles and Jack's work. Recommend this company with 5 stars.

Charles impressed us as soon as he entered the house, his knowledge and can do approach gave us confidence in his ability to carry out the work. The work was carried out on time and at the price quoted, with great efficiency - quick, clean and any minor problems overcome without hesitation or fuss. We could not fault the workmanship or materials used, the price was very competitive and we would definitely reccommend Charles and Jack to anyone who needs a good, trustworthy, plumbing service.