Endorsed by Which?

Chigwell Bathroom Services

5.0

133 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Dec 2019

About

Whether it’s been a hard day at work and you need to soak in a relaxing bath, or it’s a jump start, awakening shower to get you into the day, Chigwell Bathroom Services will provide the solution. We will create a space for you that fits your aspirations and at a price which will help you have more than you thought possible. Chigwell Bathroom Services began in 1996 when it’s founder, Steve Brightman realised that the most basic of bathrooms could become a haven of rest and relaxation. With 19 years of experience, Steve and his team are qualified to provide any configuration of bathroom you desire. Drench showers, relaxing bathrooms or wet rooms are a speciality
Complaints
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which Trusted Traders in the first instance on 01179812929

What we do

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Electricians

    • Electrical installations
  • Kitchen fitters

    • Kitchen installation
    • Kitchen design
    • Kitchen refurbishment
  • Water softener installation and maintenance

  • Tanking

  • Heating contractors

Customer reviews

Why you can trust these reviews

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5.0
133 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant work again
Customer Service
Quality
Value
Steve and team completed 3 bathrooms for us earlier in the year and we were delighted with them, so when we were let down by insurance contractors who refused to complete work as it wasn’t like for like, we asked Steve if they would take the work on. The work involved replacing a cloakroom, walls and floors in 2 rooms, tiling the hallway, replacing wooden floors, fitting underfloor heating and decorating all rooms (all work to remediate flood damage). The team did a fantastic job again and we are really happy with the result. As before, the house was left clean and tidy every night and cleaned up beautifully at the end. A lovely team to work with and I wouldn’t hesitate to recommend them.
Customer in Greater London Posted on 29/07/2023 , work completed 06/06/2023
Bathrooms upgrades
Customer Service
Quality
Value
Again we have used Chigwell Bathroom Services for upgrading three bathrooms, Steve and his team arrived on time , made provisions to cover carpets and furniture before starting the work. As before an excellent job was carried out within the time frame and before they left hovered all the carpets and made sure the site was left in one hundred percent order. I can recommend this firm to carry out any bathroom installations, on time and quote very acceptable.
Customer in Essex Posted on 19/06/2023 , work completed 16/06/2023
Totally delighted !!
Customer Service
Quality
Value
On meeting Steve at the outset I was impressed with the way he handled us and the way he explained the job. From the day that Steve and the team arrived it was clear we had engaged a quality top-end outfit who were intent on delivering a fantastic bathroom. From the way his team covered all of the open areas of flooring and the bedroom it certainly gave us confidence in the process and I have to say that the end product looks absolutely first-class. I would without hesitation offer a huge recommendation to Steve and his team who all were immensely polite and courteous to myself and my wife whilst carrying out their specialised roles. Delighted with the end result and once again wish to highlight how satisfied we are with the whole job and would be happy to talk with any potential new clients to give them a full rundown of Steve and his impressive team.
Customer in Essex Posted on 05/06/2023 , work completed 12/05/2023
Bathroom update
Customer Service
Quality
Value
Steve, arrived when he said he would (8am) make sure all areas protected and carried out the upgrades. Over the past 30 plus years we have carried out numerous bathroom updates and wish we had known about Steve and his company then. Can’t praise him or the quality of his work high enough-just excellent- site left spotless every night even had his own hoover and all within budget. The finished work was perfect in all respects and would recommend him to anyone, in fact we have rebooked him for another bathroom improvement and look forward to having him back very soon. A very happy customer
Customer in Essex Posted on 24/04/2023 , work completed 29/03/2023
Bathroom installation
Customer Service
Quality
Value
Steve and the team were great from start to finish. They were super clean making sure they protected all carpets. He was clear about all timings throughout the project and ensured we were kept up to date with progress. Steve even helped fixing another small plumbing issue whilst working on the bathroom. The work has been finished to a high standard and a focus on small details ensuring fixings are well hidden. We’re really happy with the final finish, would happily recommend to friends and family.
Customer in Essex Posted on 15/03/2023 , work completed 14/03/2023
The trader replied (on 03/04/2023)
Many thanks for taking the time to leave us a great review. It always gives us great pleasure and satisfaction knowing our customers are left feeling very happy about their new refit and us as a company.
Very happy.
Customer Service
Quality
Value
After doing some research we chose Steve to renovate our toilet and bathroom whilst we were away on holiday, and we are so glad we did! He looked after our home leaving it very clean and tidy, he kept us updated every day with progress and ultimately delivered a very high standard of finish. He was also really easy to work with during the entire process. We've tried cheaper tradesmen in the past and got what we paid for. With Steve, we paid for a quality job and got one! I can't think of anything I'd change.
Customer in Greater London Posted on 01/03/2023 , work completed 23/02/2023
The trader replied (on 03/04/2023)
Thank you for leaving us a fantastic review and trusting us in your home whilst being away. We know it was a wonderful surprise to come home too.
Fantastic work, again!
Customer Service
Quality
Value
Steve and his team did a truly fabulous job creating two beautiful new bathrooms for us 5 years ago. So when a manufacturer’s fault emerged with the shower enclosure and we needed to have a replacement fitted, there was nobody else we wanted to trust with the work. We knew it wouldn’t be easy to take out the original enclosure, replace it with a different model of slightly different size, and leave everything looking perfect, but Steve and Ted worked a miracle. In our experience, Chigwell Bathroom Services are brilliant.
Suzanne in Essex Posted on 30/01/2023 , work completed 30/01/2023
The trader replied (on 03/04/2023)
It means so much to me on a personal level when we get asked back to carry out further works for a previous customer. Thank you for having the trust in us and for taking the time in leaving us a great review again!
Repeat customer
Customer Service
Quality
Value
This is the fourth time that my family and I have used Chigwell Bathroom Services. As always, Steve and team are a pleasure to have in the house. Steve project managed the entire bathroom refit on our upstairs and downstairs bathrooms and the only thing I had to do was supply the tea and coffee! The team are polite, respectful and took the time to engage with my 4 year old when she was home. They left the house clean and tidy every day and Steve was always quick to respond to communications via text or phone. I would highly recommend CBS.
Customer in Essex Posted on 22/01/2023 , work completed 15/12/2022
The trader replied (on 03/04/2023)
Thank you for the lovely comments in your review. It always gives me great satisfaction knowing that we are doing a great job. It was a pleasure to be back doing work for you and your great hospitality for keeping us going with a supply of tea and coffees during the whole duration we were with you. Thanks again for your business!!
Fabulous bathrooms.
Customer Service
Quality
Value
Steve and team have given us three fabulous bathrooms, replacing a family bathroom and two en suites which were all leaking. The tiles we chose for the showers were individual hexagonal tiles which were difficult to work with - Simon was meticulous in setting out the pattern and making sure it flowed properly around the corners. The result is fantastic. The whole team were friendly and helpful, even helping make good decorating issues from other tradesmen outside the bathrooms. They ensured all surfaces were covered, cleaned up meticulously each evening and did a very thorough clean as each bathroom was completed (thanks Ted). A brilliant team that we wouldn’t hesitate to recommend.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 03/04/2023)
Thank you both for your kind words and for leaving us such a great review. It was an absolute pleasure working along side you all to produce the great outcome of your family bathroom and two en-suite rooms. I am delighted with the finished projects. It was a pleasure working for such a lovely great family.
Outstanding work.
Customer Service
Quality
Value
We were very happy with the bathroom renovation carried out by Steve and his team. He was very friendly, professional and arrived on time each day. He covered our hallway and stairs on the first day with a protective layer and cleaned up meticulously and the end of each day. Steve's co-workers were also very friendly and professional. The standard of the end product was extremely high and we would not hesitate to have him again. In fact, we intend to renovate our cloakroom soon and we have already spoken to him about carrying out the work.
Claudia & Henry in Greater London Posted on 30/07/2022 , work completed 26/07/2022