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Chim Me Sweep Chim Me Build

5.0

287 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

May 2020

About

Sadly, due to escalating operational costs, we have had to put our Area Day price up to £49.00 per chimney flue. We have tried everything not to put our price up and THANK CUSTOMERS who understand our Area Day pricing, helping to keep the price down and save the planet, little by little. Proudly keeping customers SAFE, at a fair price. We still believe in social distancing as it is an extension to our normal safety measures. We check your carbon monoxide alarm is working and positioned correctly. We carry out smoke test two to check your appliance is working safely.
Traditional chimney sweeps that use both old and new methods to clean and maintain your chimney, keeping you SAFE and WARM.

Established in 1981, we work closely with the industry to keep up with the standards as they evolve.
TQUK level 3.
Safety in the workplace.

Always looking to improve and offer a better customer experience. Our customer's safety, wellbeing and comfort are at the heart of our operational philosophy.

What we do

  • Chimney Sweeps

    • Chimney Repair
  • Chimney builders, liners and specialists

    • Chimney re-pointing
  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
287 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Outstanding Chimney Sweep
Customer Service
Quality
Value
Joining happy band of customers! Nine years ago, Robert and Simon installed wood burning stove in our period property. The chimney had to be expertly angled, due proximity of walls/roofs etc., which was managed with great precision. Robert has kept our stove in good working order and swept our chimney bi-annually, since then. He is a fund of knowledge and interest and a delight to converse with. We recommend him 110 per cent!
Susan in West Sussex Posted on 27/01/2023 , work completed 22/12/2022
Gnome Sweet Gnome
Customer Service
Quality
Value
This man has seen inside more chimneys than Father Christmas. He knows his stuff and just like Santa he visits my home once a year. Another great job done, THANK YOU.
Customer in Surrey Posted on 04/11/2022 , work completed 04/11/2022
Expert service
Customer Service
Quality
Value
Robert is clearly an expert in his field. Very knowledgeable and always takes the time to explain his craft, ensure your fireplace is safe and all done with a smile and a conversation. It's the second year we have used him and he is also very reasonably priced. Can't really imagine a better recommendation to make.
James in Surrey Posted on 26/09/2022 , work completed 26/09/2022
The trader replied (on 27/09/2022)
Thank you for your review this is what encourages us to do what we do and offer the best we can, especially in today's challenging world.
Quick and friendly
Customer Service
Quality
Value
Needed a Chimney cleaned, the first time in 15 years. The guy turned up, on time and was friendly. The job itself was done quick, clean and with no fuss. Quite a lot of dirt was removed, so really happy I had the work done. He also offered some good advice after the cleaning.
Kevin in Berkshire Posted on 01/07/2022 , work completed 01/07/2022
The trader replied (on 02/07/2022)
Always happy to advise and help customers, be they new to us or regulars. Thank you.
Really Helpful and Communicative in a Crisis
Customer Service
Quality
Value
Our chimney ventilator cover was blown off during the recent storm. The chimney had no fireplace or breast inside the rooms of the house, just a supported stack in the loft. We were worried about the rain running down the inside of the chimney and soaking into the ceilings and affecting the electrics. We were given the number of Chim-Me-Sweep, Chim-Me-Build and spoke to the owner, Rob Wallace. He was very busy with calls due to all the storm damage, but somehow he found a way to fit us in on the same day. He had already asked for photos of the chimney stack so he knew that access to the stack was readily and safely available. He also explained that the old, damaged vent cover was not appropriate to keep the rain out. What was needed was a chimney cap. When he arrived, he set up his ground to roof ladder and secured it. Then he carried his roof ladder with roof hook to safely attach it to the roof spine. He warned me beforehand that if there was no pot at the top of the stack then capping it could be problematic. As soon as he reached the top he affirmed there was a pot and he immediately capped it. Job done!! Throughout the process Rob was friendly, professional and kept me up-to-date on when and if he was able to come, which put my mind at rest. His work at our house was very efficient. Honesty, efficiency, great communication and very friendly. Thanks, Rob.
Customer in Surrey Posted on 21/02/2022 , work completed 21/02/2022
The trader replied (on 22/02/2022)
Thank you for such a constructive review, it really helps customers, so they understand how we work and what we do, from a customers point of view. Again thank you and Stay Safe Robert.
Not just Swept but corrected!
Customer Service
Quality
Value
Robert has been amazing, I am a complete novice to real fires and his help and guidance has been invaluable. A professional of the highest standards!
Customer in Windsor and Maidenhead Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 04/02/2022)
I still enjoy helping people to enjoy there fire safely, especially in today's challenging world. Stay Safe
Driving Gnome for Christmas
Customer Service
Quality
Value
I have used this company to sweep the chimney for the past five years now and wouldn't consider using anyone else. I have recommended to friends as a helpful friendly service at an excellent price. As always a clean efficient job completed without fuss done again this year.
Customer in Surrey Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 04/02/2022)
Mrs Gnome, sorry for the delay in posting a reply, only just catching up with all the delays caused by COVID postponements. Have a Happy and Safe Gnomy Year
Clean, knowledgeable and efficient
Customer Service
Quality
Value
We had our chimney swept this week. The company were professional and exceptionally clean and efficient. It was easy to contact them with a prompt response. Prices are very competitive. Thank you. Will use you again.
Mary in Surrey Posted on 09/09/2021 , work completed 07/09/2021
Complete professional
Customer Service
Quality
Value
After our chimney was damaged by our neighbours building work we got in touch with Rob at Chim-me-sweep. Right from the first visit, it was clear he was very experienced and we were in safe hands. It took several months and several visits to sort out all the issues (despite covid) but Rob helped us every step of the way with helpful advice and a can do attitude throughout. Any quote he gave was always provisional depending on what he would find, and he always charged less if the issue was more straightforward. Rob initially checked our roof, undertook a breach test to see if the mortar had been damaged, inspected the roof, cleaned the flues and safely closed the chimney down. He removed the now defunct fire surround, cleared out the debris and fitted a liner. He then recommended a wood stove manufacturer and even a stove that would fit perfectly. He measured the hearths and informed us of the size and current regulations so we could order from our chosen manufacturer with confidence. He fitted the hearths and a week later returned to fit the stove and mantlepiece he had also given us great advice on. Rob does not need to advertise because word of mouth and repeat business from satisfied customers is all the marketing he needs. From now on we will always call Rob for annual maintenance or if a problem occurs, as we know he will do a brilliant job, and be a really friendly guy in the process, going out of his way to help. We recommend him highly.
Susan in Surrey Posted on 09/09/2021 , work completed 20/08/2021
Chim-Me-Sweep.co.uk
Customer Service
Quality
Value
I recommend Chim-Me-Sweep very highly, I have used them for the last 4 years. Rob always calls to confirm the appointment on the day, he is clean and tidy and is always cheerful. He is more than happy to give advice if you require it. Best of all I have peace of mind that the chimney is ready for the next season.
Customer in Surrey Posted on 08/09/2021 , work completed 08/09/2021